Gaming Connections / Leicester
09-10-2005, 00:21
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#16
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Permanently Banned
Join Date: Dec 2004
Age: 50
Posts: 978
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Re: Gaming Connections / Leicester
Please don't ever give up trying to get through to them. Tell them what you have tried and put the ball in their court. NTL have always been good at CS in my opinion and I can appreciate your frustraition as I work as an adviser for another ISP. If your config is fine then it must be net related, provided you have checked for spyware etc (Which you have). Just hang in there and I am sure you will get a result.
(Excuse the cr4p, just got in from a night out of winding the Scots up about the world cup).  No offence to the Scots that frequent this forum...
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09-10-2005, 00:38
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#17
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cf.mega poster
Join Date: Sep 2003
Posts: 12,050
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Re: Gaming Connections / Leicester
Well the ping spikes I mentioned are very few and nothing like how it was when they rolled out 1.5mbit and they are gone again during the last day or so.
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09-10-2005, 00:48
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#18
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Permanently Banned
Join Date: Dec 2004
Age: 50
Posts: 978
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Re: Gaming Connections / Leicester
I am pretty sure it's a result of NTL continously upgrading their network due to the fact they are releasing 10mb BB. I really think the pings will settle down soon.
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09-10-2005, 01:42
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#19
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Inactive
Join Date: Sep 2005
Location: Berkshire
Age: 58
Services: Digital TV
NTL Phone
20MB Broadband
Posts: 54
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Re: Gaming Connections / Leicester
Quote:
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Originally Posted by Cerberus
I am pretty sure it's a result of NTL continously upgrading their network due to the fact they are releasing 10mb BB. I really think the pings will settle down soon.
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I really hope so
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09-10-2005, 21:47
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#20
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cf.mega poster
Join Date: Sep 2003
Posts: 12,050
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Re: Gaming Connections / Leicester
Quote:
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Originally Posted by Cerberus
I am pretty sure it's a result of NTL continously upgrading their network due to the fact they are releasing 10mb BB. I really think the pings will settle down soon.
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When 10mbit is rolled out the pings will only go one way and that is up.
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09-10-2005, 22:25
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#21
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Permanently Banned
Join Date: Jun 2003
Location: South-East London
Age: 48
Services: Depends who's being serviced :p
Posts: 2,588
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Re: Gaming Connections / Leicester
Quote:
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Originally Posted by Cerberus
I am pretty sure it's a result of NTL continously upgrading their network due to the fact they are releasing 10mb BB. I really think the pings will settle down soon.
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Fault maybe, however upgrades shouldn't be affecting anything. This is a statement that was often made by Telewest fanboys to be honest. 'My service is complete **** but it's ok it must be the upgrades'. These upgrades should either cut you off or leave you alone completely, there is no middle ground when dealing with the local networks.
Of course it could also be because the students are back and wanting to send the warez out again, Leicester is a bummer to deal with due to high student population and big network nodes that have made upgrades very expensive (needed loads of new fibre).
Also the 10Mbit upgrade doesn't have to affect pings at all, it depends on how things are organised. There is such a thing as traffic shaping to avoid messing up latency ya know.
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09-10-2005, 22:30
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#22
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Inactive
Join Date: Sep 2005
Location: Berkshire
Age: 58
Services: Digital TV
NTL Phone
20MB Broadband
Posts: 54
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Re: Gaming Connections / Leicester
Quote:
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Originally Posted by Ignition
Fault maybe, however upgrades shouldn't be affecting anything. This is a statement that was often made by Telewest fanboys to be honest. 'My service is complete **** but it's ok it must be the upgrades'. These upgrades should either cut you off or leave you alone completely, there is no middle ground when dealing with the local networks.
Of course it could also be because the students are back and wanting to send the warez out again, Leicester is a bummer to deal with due to high student population and big network nodes that have made upgrades very expensive (needed loads of new fibre).
Also the 10Mbit upgrade doesn't have to affect pings at all, it depends on how things are organised. There is such a thing as traffic shaping to avoid messing up latency ya know.
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It may be the high student population affecting it in Leicester....but what about the rest of the country,seems to me a wide spread problem thats getting worse
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10-10-2005, 16:21
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#23
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cf.mega poster
Join Date: Sep 2003
Posts: 12,050
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Re: Gaming Connections / Leicester
I wonder if ntl upgrading the remaining 300kbit users to 1mbit is to do with it?
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11-10-2005, 01:28
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#24
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Inactive
Join Date: Aug 2004
Location: Northants
Age: 82
Services: Sky Unlimited FibrePro
Sky Talk
Sky+HD
Posts: 5,122
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Re: Gaming Connections / Leicester
Just a FYI.
NN10 area here. Its been poor for the last 4 weeks or so and getting worse daily. On the 3meg service I was down to 18kBps ish on downloads from USA today. I rerouted 4 or 5 times to try to improve things but traceroutes always showed 10%, 20% or 30% packet loss occurring on routers inside Ntl's network. Within the network speeds are OK but as soon as you go outside the network the problems start.
This sort of stuff occurs now and then but usually gets fixed pretty quick. Not this time though or so it seems.
If this is a taste of what we can expect from 10meg then the service won't be worth having.
Things got really bad here just before and after the upgrade to 1.5meg. There were some sessions of packet loss and low speeds but the main gripe was countless outages per day, some only for a few minutes, some lasting up to half a day.
I got so fed up I tried ADSL. That was even worse so I never cancelled Ntl but cancelled my DSL instead.
I must say though the present poor performance of the network is making me think of giving DSL another go.
10meg and a 75gig cap sounds an improvement but if, in reality, downloads are gonna be at 4 x dialup coupled with high packet loss then it is going to be just an expensive waste of time.
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11-10-2005, 03:11
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#25
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Inactive
Join Date: Sep 2004
Posts: 52
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Re: Gaming Connections / Leicester
Quote:
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Originally Posted by Mick Fisher
Just a FYI.
NN10 area here. Its been poor for the last 4 weeks or so and getting worse daily. On the 3meg service I was down to 18kBps ish on downloads from USA today. I rerouted 4 or 5 times to try to improve things but traceroutes always showed 10%, 20% or 30% packet loss occurring on routers inside Ntl's network. Within the network speeds are OK but as soon as you go outside the network the problems start.
This sort of stuff occurs now and then but usually gets fixed pretty quick. Not this time though or so it seems.
If this is a taste of what we can expect from 10meg then the service won't be worth having.
Things got really bad here just before and after the upgrade to 1.5meg. There were some sessions of packet loss and low speeds but the main gripe was countless outages per day, some only for a few minutes, some lasting up to half a day.
I got so fed up I tried ADSL. That was even worse so I never cancelled Ntl but cancelled my DSL instead.
I must say though the present poor performance of the network is making me think of giving DSL another go.
10meg and a 75gig cap sounds an improvement but if, in reality, downloads are gonna be at 4 x dialup coupled with high packet loss then it is going to be just an expensive waste of time.
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Give ntl some evidence to work on please. The part in bold makes no sense please give more detail.
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11-10-2005, 14:14
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#26
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Inactive
Join Date: Aug 2004
Location: Northants
Age: 82
Services: Sky Unlimited FibrePro
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Posts: 5,122
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Re: Gaming Connections / Leicester
I rerouted 4 or 5 times to try to improve things but traceroutes always showed 10%, 20% or 30% packet loss occurring on routers inside Ntl's network. Within the network speeds are OK but as soon as you go outside the network the problems start.
I should have explained that the source I was using has a facility to
1.) Change the backbone in an attempt to overcome network problems.
2.) Perform a reverse trace in order to see where the problems are occurring and/or whether the rerouting efforts are helping.
I hope that now makes sense.
From what I can see it appears to be a network wide problem so I doubt that Ntl does not know about it.
To me it looks like a contention issue but I am certainly no expert on the subject.
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11-10-2005, 15:40
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#27
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Inactive
Join Date: Aug 2004
Location: Northants
Age: 82
Services: Sky Unlimited FibrePro
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Sky+HD
Posts: 5,122
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Re: Gaming Connections / Leicester
Strangely things seem MUCH better today.
Coincidence or what???
Maybe I should post everytime things are not quite perfect if this is the result it has. :-)
Only kidding.. sure is nice to have things progressing at a reasonable rate of knots.
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11-10-2005, 20:06
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#28
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cf.mega poster
Join Date: Sep 2003
Posts: 12,050
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Re: Gaming Connections / Leicester
Mick Fisher your comments regarding the problems that oocured during the 1.5mbit upgrade period matches with what I experienced, it is probably expected to have a improved service prior to an upgrade as the isp upgrades their equipment in preperation and then a poor service after when they find they under estimated the affect on their network. I think the difference is prior to 1.5mbit I think they didnt do upgrades if I remember right that was the upgrade that got pulled from leics 2 days after they rolled it out because it all went pear shaped.
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13-10-2005, 21:03
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#29
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Inactive
Join Date: Oct 2005
Posts: 14
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Re: Gaming Connections / Leicester
NTL atm for me and ma Q3 is a big nonononono
no matter what server country still all very bad full of pl and big
green blocks in net grath had the green blocks for abit now was
mainly Jolt servers was bad on now its any, pings to USA were i like to play
late at night have gone from a nice 100 ping to a 130 - 140 its just been so bad and seems to be getting worse
im in Salford Manchester
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14-10-2005, 20:53
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#30
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Inactive
Join Date: Dec 2003
Posts: 24
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Re: Gaming Connections / Leicester
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Originally Posted by potz
NTL atm for me and ma Q3 is a big nonononono
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same here, quake 3 is real laggy, always getting ping spikes which last for about 1-2 minutes (999 ping) pretty much makes playing a headache, plus theres constant packetloss, it just isnt worth it.
Internet sometimes stops for a few minutes, browsing can get slow.
Im a 300k recently upgraded to 1mb, located in nottingham.
(Some traceroutes from me here: http://www.cableforum.co.uk/board/sh...0&postcount=11 )
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