Pro or Anti NTL? The Truth

dialanothernumb · 26-09-2003, 00:01

On the basis that head-on confrontation can often be a good way to address a niggling problem. I thought I'd start a simple thread.

(Mods, this is tongue in cheek so please give it a moment or two in the sun.)

Tell this thread, this site, no, the whole world that you are pro-ntl, anti-ntl or "something else" in which case let us know where you stand.

dialanothernumb · 26-09-2003, 00:08

I love NTL, but I love to complain. So I'm abit anti the pros, but I'm not so pro the antis. Difficult...

Ah yes, this is a service I can write about, follow on Gigabytes of webpages thru hundreds of thousands of posts, which is no more or less significant (in real life) than a daily pinta [/perspective mode]

Funny thing is, I just cancelled 512k BB, TV and Phone because NTL set up phantom direct debits worth ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£465 out of my bank account and didn't apologise, offer any compensation, or even act surprised, but I still think I'll be worse off having left them...

kronas · 26-09-2003, 00:09

im netural NTL have provided me with an excellent broadband service almost faultless for a few years now.........

there other services need to improve as well as there CS tech support general communication within the various franchises

handyman · 26-09-2003, 00:22

Voted pro, because thats what i am take it or leave it, i was a ATV customer for 3 years and it was great also had the dial-up then and also good.

Now have DTV, 1meg and phone and have had no troubles.

BTW I no longer work for them now, I work for freeserve broadband tech support as of monday

mark

danielf · 26-09-2003, 00:26

I'm definitely something else. I judge them on merit, which for me works out ok. Pro or anti sounds dogmatic and therefore ridiculous to me.

Frankly, I don't understand this whole pro/anti thing.

Edit: Mind you. I will be getting Sky if I don't get a choice of matches come Euro2004, but I think I'm not the only one...

kronas · 26-09-2003, 00:26

Quote:

Originally posted by handyman
Voted pro, because thats what i am take it or leave it, i was a ATV customer for 3 years and it was great also had the dial-up then and also good.

Now have DTV, 1meg and phone and have had no troubles.

your choice...........

Quote:

Originally posted by handyman

BTW I no longer work for them now, I work for freeserve broadband tech support as of monday

mark

good luck in your new job not that you will need it

Undisputedtruth · 26-09-2003, 01:07

I have no problems with people who are happy with their NTL services. Some people are happy with second best - I understand that. For me personally, I want the best things around - second best is not for me. I expect high standards and I make sure I get it.

Where I draw the line is when the pro NTL mobs attacks other customers for expressing anti NTL feelings. They would bunch up on them, make personal remarks about them and demand threads to be closed down where pro NTL mobs has lost control.

26-09-2003, 01:18

I voted "somewhere else"

26-09-2003, 01:38

Quote:

Originally posted by kronas
your choice...........

good luck in your new job not that you will need it

underneath it you are a nice bloke kronas

and good news for handy too

dialanothernumb · 26-09-2003, 01:43

Quote:

Originally posted by Undisputedtruth
I have no problems with people who are happy with their NTL services. Some people are happy with second best - I understand that. For me personally, I want the best things around - second best is not for me. I expect high standards and I make sure I get it.

Where I draw the line is when the pro NTL mobs attacks other customers for expressing anti NTL feelings. They would bunch up on them, make personal remarks about them and demand threads to be closed down where pro NTL mobs has lost control.

I think someone feels a bit understood here. Poor wee you. You need a cuddle or a stiff gin. When one of those horrible pro NTL mobsters come along, let me and the others know and we'll beat 'em off with a well reasoned and rational poke in the eye.

Poor poor fella

kronas · 26-09-2003, 01:49

Quote:

Originally posted by homealone
underneath it you are a nice bloke kronas

underneath what ?

what you see is what you get with me

Quote:

Originally posted by Undisputedtruth
I have no problems with people who are happy with their NTL services. Some people are happy with second best - I understand that. For me personally, I want the best things around - second best is not for me. I expect high standards and I make sure I get it.

for quality of service they are NO 1 in terms of broadband uptime etc

26-09-2003, 02:02

Quote:

Originally posted by kronas
underneath what ?

what you see is what you get with me

for quality of service they are NO 1 in terms of broadband uptime etc

you are the man :homie:

Chrysalis · 26-09-2003, 07:50

voted pro, because although I have had to change my dns servers and have less than 100% email reliability speeds are excellent and thats my main reason for my 1mbit net, also the tv is a nice bonus.

Mal · 26-09-2003, 08:34

I'm neither pro or anti. I am very happy with the extensive services provided in my region

but I am aware that other people have not had the same experience as other people. That is the key to understanding. Awareness of other peoples experiences.

26-09-2003, 08:37

I've been with cable since Nynex and had a good service and enjoyed it. Then NTL come along and the service levels dropped and price rise after price rise came. I dropped the TV and Phone and if things get any worse the BB will end up going