Who's affected by the NTL proxy issue with some websites not loading?

Simcut · 21-09-2005, 08:26

Hey all,

Can you tell me if you are experiencing issues with your cache servers on accessing some websites.

Im having issues visiting steampowered.com for starters, there seems to be serious issues with some of these proxies / cache servers that needs resolving asap, Im going to ring NTL CSD tonight but I'd like to know if anyone else has been experiencing issues not only with steampowered.com but other websites too, if so please vote in the poll

Thanks,

21-09-2005, 08:31

Just tried steampowered, 8.30am Wednesday, no probs here, what others are not giving you access?

**Paul** · 21-09-2005, 08:44

Everyone will at some point probably experience this.

IanUK · 21-09-2005, 08:58

Steampowered still doesn't work here, I think though that it is a separate issue to the normal proxy issues as its been confirmed that it is Valve blocking the proxies, and not a fault - of course if we weren't forced to go through proxies then this wouldn't be an issue for us..

Currently Valve seems to be blocking:

Poplar,Colchester,Hersham & Swansea Proxies & probably others too.
Currently Baguley is working.

Almost a week now...

**Paul** · 21-09-2005, 09:08

Quote:

Originally Posted by IanUK

of course if we weren't forced to go through proxies then this wouldn't be an issue for us..

Nor would it be a problem if valve didn't block them ......

SmellyKipper · 21-09-2005, 10:49

I`m having problems with some websites, I have to click the "Go" button 2-3 times sometimes to get the website working. It`s been over the past 2 weeks.

Chrysalis · 21-09-2005, 11:03

Generally I have little problems with static content such as bbc and ntlworld.

Sites such as this site and any forums tend to fail every now and then under normal conditions and require a proxy cycle, on a bad day I have to repeatedly hit go, on rare occasions I can browse using automatic proxy for my area without having to cycle.

Specific problems which are not due to random failures are dnsreport.com who ban the proxies every now and then because of their flood protection and easynews. Also the dslreports.com tweak tester tests the proxy and not myself which is fairly annoying.

So my conclusion is that the proxies tend to fail more when its a negative cache hit, and if its a cacheable site they work fairly well. Its unfortunate many site's dont utilise x-forwaded-for for flood protection but thats down to the developer's for the software (apache etc.) rather then the webmaster's themselves.

dave.molloy · 21-09-2005, 11:58

I also cannot access www.steampowered.com (also www.shacknews.com) . Phoned NTL tech support just now (straight through no wait !) - they tried programming to different proxies into my internet explorer settings - no hoy. They then tried at there end accessing www.steampowered.com and they said it worked but they did receive a popup panel as well (saying page not displayed).

Don't know id it is connected but my hotmail account has just gone tits-up "Error - Internal error - try later)

Most normal web sites e.g. bbc working OK

Lost without steampowered and game news but steam itself working OK
__________________

Yup, cosh-cache-4.server.ntli.net works fine.

Phoned up NTL again. After about 20 minutes of being treated like a Moron - Oh there is some maintenance on the cable stream your modem is on. I said that it has been like it for 2 days (which it has) same reply she said - maintenance on channel ? - fop off me thinks

MikeyB · 21-09-2005, 12:40

I haven't had to change my proxy settings for a very very long time, don't remember the last time I had a problem getting to a site that still was unreachable via another ISP.

And steampowered.com worked for me at the weekend.

ikthius · 21-09-2005, 12:58

I experience it every so often, mainly with yahoo profile pages.

but then again, I just change proxies.

so none of the above poll options fit.

ik

IanUK · 21-09-2005, 13:08

Quote:

Originally Posted by IanUK
of course if we weren't forced to go through proxies then this wouldn't be an issue for us..
Nor would it be a problem if valve didn't block them ......

Wrong, if we had no proxies then Valve blocking bad users (which is presumably why they have blocked the ip ranges) would not affect everyone, only a small subnet of dial up addresses, whereas it seems they have blocked thousands (maybe hundreds of thousands) of users.

Shacknews.com is also broken here, yet another popular site.

Simcut · 21-09-2005, 13:10

Quote:

Originally Posted by IanUK

Steampowered still doesn't work here, I think though that it is a separate issue to the normal proxy issues as its been confirmed that it is Valve blocking the proxies, and not a fault - of course if we weren't forced to go through proxies then this wouldn't be an issue for us..

Currently Valve seems to be blocking:

Poplar,Colchester,Hersham & Swansea Proxies & probably others too.
Currently Baguley is working.

Almost a week now...

I dont use proxies but I still have problems accessing Steampowered.com

I guess a post needs to be made on the forums there, but I'll have to use a proxy to get to that website now :S

dave.molloy · 21-09-2005, 13:13

In my case setting my IE proxy to cosh-cache-4.server.ntli.net works fine.
Thanks to the poster who gave this tip

Phoned up NTL again. After about 20 minutes of being treated like a Moron - Oh there is some maintenance on the cable stream your modem is on. I said that it has been like it for 2 days (which it has) same reply she said - maintenance on channel ? - fop off me thinks

Simcut · 21-09-2005, 13:15

Why is it happening on a few websites though, if its meant to be down to Valve? bit strange if you ask me

dave.molloy · 21-09-2005, 13:17

I don't think it is Valve as other web sites that were not working also work now e..g slacknews