help for a friend with tons of spyware & viruses

marky · 13-09-2005, 19:23

I set up a mate on ntl 1mb broadband using ntl netguard, spybot, microsoft and yahoo antispy.
his pc has come to a standstill, it wont even boot without all sorts of popups
his daughter of 14 says she only uses msn (i think not)
his wife says the pc is rubbish and that is why
we say its the daughter downloading rubbish and allowing it in.
please vote on what you think so we can show her
along with your views thanks

bmxbandit · 13-09-2005, 19:26

open and shut case, i'd say

sounds like a reformat is in the works... and a rapid downgrading of access privileges!

13-09-2005, 19:34

seen this with kids and msn they listen to there m8s and download pants. I wonder how many seriously crippled pcs there are out there (and why aint they all paying me loads for fixing them

)

wb btw BMX

Roy MM · 13-09-2005, 19:39

My lads PC is crawling along with loadsa pop ups 21 and not a clue, i'm nearly 60 and my PC running sweet as a nut.

13-09-2005, 19:41

Quote:

Originally Posted by Roy MM

My lads PC is crawling along with loadsa pop ups 21 and not a clue, i'm nearly 60 and my PC running sweet as a nut.

Its clicking yes to everything that does it.Kids and others (lots of others) do not read when there installing its just yes yes yes to everything,so in fact not a lot is spuriously installed its mostly invited in and installed by users

marky · 13-09-2005, 19:42

Like opening the window to a vampire

bmxbandit · 13-09-2005, 20:16

Quote:

Originally Posted by zinglebarb

wb btw BMX

cheers, back in the world of broadband therefore back on the forum!

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marky · 13-09-2005, 20:16

UPDATE: spybot is still running a scan that i started 10 mins before i started this thread

bmxbandit · 13-09-2005, 20:37

Quote:

Originally Posted by marky

UPDATE: spybot is still running a scan that i started 10 mins before i started this thread

if it's really, really infested then a reformat may well be a good idea... not strictly necessary but the registry and such could be a tad messy, if it we're me i'd prefer to start again from scratch.

marky · 13-09-2005, 20:41

Quote:

Originally Posted by bmxbandit

if it's really, really infested then a reformat may well be a good idea... not strictly necessary but the registry and such could be a tad messy, if it we're me i'd prefer to start again from scratch.

nahh its in there house and they need to learn a lesson in dont click if you dont know

Jules · 13-09-2005, 21:01

I think you have the answer from the poll Mark lol

marky · 13-09-2005, 21:03

Quote:

Originally Posted by Jules

I think you have the answer from the poll Mark lol

yep thanks but we have just spoken to his wife and she says
"if it was right it wouldnt happen"

i give up

50420 · 13-09-2005, 21:41

a friend of mine was having a very similar problem...his daughter reckoned she was only using it for messenger...no one else at the house used the pc...yet it ran like a pig and had constant popups.
they had an up to date norton 2005 Av/firewall, MS antispyware/malicious software removal tool, adaware and spybot... but nowt could get rid of the rubbish on the pc (specificaly aurora and abetterinternet cr*p)
i came across the info below and went through it on that pc and it found ...and more importantly, removed a hell of a lot of trojans, virii, adware and spyware.
the pc is now running like a dream

here's where i found the info and is the 2nd thread titled 'abetterinternet uninstall tool, and is the post by pcbutts1
http://www.microsoft.com/technet/com...xp=&sloc=en-us

marky · 13-09-2005, 22:42

The pc is fubard ive unplugged and disabled the internet and its still getting pop ups, saying page cant be displayed, and spybot cant run 2 secs without these boxes popping up 10 fold and locking the pc

bmxbandit · 13-09-2005, 22:46

try rebooting in safe mode?
or do a repair installation?