STB changing channels on its own - Page 5

Mac-the-T · 26-08-2005, 00:09

I've got a an old C&W Pace box (Manchester area) and had the Ch7 problem a couple of times. Also had the Now / Next being out of date and long delays in the box responding to channel changes etc. I press Channel Down and nothing happens so I do it again and again and still nothing. Then half a min later it jumps down3 or 4 channels.
On top of all that I'm getting terrible lip-sync problems - seems to get worse after the TV has been on an hour or 2. Or is this a fault with my TV ????
AaaaHHHHHHH !

bogboy1978 · 26-08-2005, 01:43

Only happened once tonight, jumped to channel 7, I think it was during a break either during or just after QI on 32. Don't know if it is a connected problem or not but the now and next box is still showing what was on at 11pm this evening.

Leeds area, not sure what model the pace box is, sorry.

dareusj · 26-08-2005, 09:20

Happened to me last night, first time I have noticed it, but recently i havnt been watchin much evening TV.
It happened while i was watchin the 10pm BBC News, it just turned over to the Frontrow channel.
Other problems I've had are that last Sunday i had the problem with the EPG showing information that was 2 or 3 hours behind. Also when i change channel sometimes it hangs for about 10-15 seconds before it actually changes over.

I live in Bromley and I have a Samsung Box

tabatha · 26-08-2005, 09:25

Last night...again.....3rd time this week..
Samsung box...
Winchester..old CW[Bromley]..
From CH190/30...Always to CH7..
Between 11pm..7am..
Only "possible cause" in the flat is the remote..new batteries,remote kept in a drawer..

Begize · 26-08-2005, 17:49

Well, no channel 7 this morning but it did have a little moment last night where it picked some random channels again.

Stopped after about 30 seconds and wouldn't do it again no matter how hard I tried!

gregorious77 · 26-08-2005, 21:40

my box has been doing this since i moved house on the 18th aug also my 1mb internet is playing up big time connection is intermittent and was down to 85k today which takes the mick really phoning ntl tommorow coz they are closed now
__________________

just done speed test
Fri, 26 Aug 2005 20:37:12 UTC
1st 128K took 23922 ms = 5479 Bytes/sec = approx 46 kbits/sec
2nd 128K took 26921 ms = 4869 Bytes/sec = approx 41 kbits/sec
3rd 128K took 17938 ms = 7307 Bytes/sec = approx 61 kbits/sec
4th 128K took 23500 ms = 5578 Bytes/sec = approx 46 kbits/sec

quadplay · 26-08-2005, 23:20

Hi gregorious, and

It sounds like you might have a signal or STB problem, which is seperate to this known issue. You can still catch broadband technical support - they're open until midnight on 0845 650 0125 if you get your broadband service through your STB.

27-08-2005, 10:16

Our Pace Di 4000 also changes channel to channel 7.

This happens normally during daylight hours when our low energy bulbs are not on, the batteries in the remote are fresh. It can be quite annoying watching the cricket on 4 and then wham its channel 7!

SLM · 27-08-2005, 15:38

I can not be bothered reading all this thread so I have had a very quick flick thru (sorry if this has been told already) there is a "software" bug out at the mo and ntl are working on it.....you will know if you have this fault if:
Your box changes to channel 7 or
your remote takes time to change the channel/does not respond or
your fav list has been messed up

daveeb · 27-08-2005, 19:27

Sorry i didnt see this thread earlier and i started a new post on the topic

nothing to add except i'm in the leeds area, pace 1000 box and i missed recording last nights football as the damn thing switched to channel 7 after 3 minutes

Rillington · 27-08-2005, 23:24

Well it's been going on for three weeks now and I bet none of us dudenly get a rebate.

That said, for me, no channel change since Monday.

micah56 · 27-08-2005, 23:26

i'm also getting the same problem here, the remote takes around 5 mins to respond which is annoying

Does anybody what is causing the problem?

dbateman2k5 · 28-08-2005, 12:00

Same here, also have anything upto 10 channels disappear then reappear again later

Normally Total Channels reads 296 which is correct

When channels disappear, it can be anything from 286 to 294 channels total, instead of 296

BTW, I have Samsung 2100C STB on Bromley v3.1 (Gosport, Hampshire)

allanprg · 28-08-2005, 12:18

Quote:

Originally Posted by dbateman2k5

Same here, also have anything upto 10 channels disappear then reappear again later

Normally Total Channels reads 296 which is correct

When channels disappear, it can be anything from 286 to 294 channels total, instead of 296

BTW, I have Samsung 2100C STB on Bromley v3.1 (Gosport, Hampshire)

Yep the same here also.Have the Samsung as well.And the remote doesn't always respond straight away. Even with new battewries.

rdhw · 28-08-2005, 14:35

Quote:

Originally Posted by allanprg

Have the Samsung as well.And the remote doesn't always respond straight away.

Quote from the instruction leaflet for the remote:

"You may sometimes notice that your set-top box does not respond when you press keys on the remote. This happens when your set-top box is busy updating its TV programme listings. Your remote control is not faulty. Wait a few moments, and then try again."