PLEASE HELP - My computer has lost its sound :0(

pop80_uk · 14-08-2005, 00:32

Hi All
I really need your help as this one has me baffled!
I have a MSI - MS6533 (G) mother board with a Soundblaster PCI128 WDM sound card which was happily working away fine until the other day, I came to listen to an MP3 and nothing, not a sausage. So checked everything, checked the speakers still worked with my portable MP3 player, checked the drivers, I even changed the sound card round for another one I had lying around and that installed fine but did not work. I then noticed an exclamation mark next to 'Mulitmedia Audio Controller' so thought I had it sussed! So I went to the MSI site and tried to find the driver, and thought I had it a via driver. Well it did not work.

I still have no sound and I am baffled as to how to fix it.
It has been suggested I may need a new motherboard!

Can any one PLEASE help..........

danielf · 14-08-2005, 00:41

What OS are you running?

Have you added any new hardware recently?

14-08-2005, 00:43

Quote:

Originally Posted by pop80_uk

Hi All
I really need your help as this one has me baffled!
I have a MSI - MS6533 (G) mother board with a Soundblaster PCI128 WDM sound card which was happily working away fine until the other day, I came to listen to an MP3 and nothing, not a sausage. So checked everything, checked the speakers still worked with my portable MP3 player, checked the drivers, I even changed the sound card round for another one I had lying around and that installed fine but did not work. I then noticed an exclamation mark next to 'Mulitmedia Audio Controller' so thought I had it sussed! So I went to the MSI site and tried to find the driver, and thought I had it a via driver. Well it did not work.

I still have no sound and I am baffled as to how to fix it.
It has been suggested I may need a new motherboard!

Can any one PLEASE help..........

try uninstalling the device & then re-boot to the installation cd, run the install routine for the chipset drivers ...

pop80_uk · 14-08-2005, 00:51

Quote:

Originally Posted by danielf

What OS are you running?

Have you added any new hardware recently?

Windows 2000 with all the most recent updates. Nope no new hardware at all, it was working one night as I listened to a CD, I turned it on the next morning and nothing.
The motherboard has an inbuilt sound card but ive never used that.
I need sound!

__________________

Quote:

Originally Posted by homealone

try uninstalling the device & then re-boot to the installation cd, run the install routine for the chipset drivers ...

Tried un-installing and re-boot, it finds the hadware and installs the drivers.
Whats an install routine?

Thanks for your replies so far, Im hoping you can all get me working soon!

14-08-2005, 00:57

Quote:

Originally Posted by pop80_uk

Quote:

Originally Posted by danielf

What OS are you running?

Have you added any new hardware recently?

Windows 2000 with all the most recent updates. Nope no new hardware at all, it was working one night as I listened to a CD, I turned it on the next morning and nothing.
The motherboard has an inbuilt sound card but ive never used that.
I need sound!

__________________

Quote:

Originally Posted by homealone

try uninstalling the device & then re-boot to the installation cd, run the install routine for the chipset drivers ...

Tried un-installing and re-boot, it finds the hadware and installs the drivers.
Whats an install routine?

Thanks for your replies so far, Im hoping you can all get me working soon!

have you got any firewall/adblocker software running?

Strzelecki · 14-08-2005, 01:09

Try all the above first then try moving the card to a different slot, if that fails then it's likely it's just died. You could also try a system restore (not like XP, it will need to be either from a registry backup you made or a install over the existing OS) to when you knew the card was working. But if you have onboard sound then use that as a temporary measure. You may need to go into the BIOS (press the del, F1 or F2 key on boot) to enable it if it isn't already active. Then you may need to hunt for the drivers for it (on the MSI website).

pop80_uk · 14-08-2005, 01:25

Quote:

Originally Posted by homealone

have you got any firewall/adblocker software running?

Yup, Zonealarm and spy blaster, but they have been running forever.
__________________

Quote:

Originally Posted by Strzelecki

Try all the above first then try moving the card to a different slot, if that fails then it's likely it's just died. You could also try a system restore (not like XP, it will need to be either from a registry backup you made or a install over the existing OS) to when you knew the card was working. But if you have onboard sound then use that as a temporary measure. You may need to go into the BIOS (press the del, F1 or F2 key on boot) to enable it if it isn't already active. Then you may need to hunt for the drivers for it (on the MSI website).

Ive tried another sound card as I thought it may be deaded, but the other sound card did not work either. I suppose I can try the slot trick and hope it works. Wont I need the drivers to enable the motherboards soundcard?

What is a Multimedia Audio controller anyway!

?

AndrewJ · 14-08-2005, 01:42

Perhaps try enabling onboard sound and see if that works?

marky · 14-08-2005, 01:51

try uninstalling all sound devices and rebooting

but only if you have the mobo driver disk

__________________

try here

http://www.msi.com.tw/program/produc...&MODEL=MS-6533

maybe its all the fans

etccarmageddon · 14-08-2005, 02:01

check the volume levels for sound in control panel.

'sounds and audio devices' option - click on audio tab and then click on volume - check the volume levels are all up. especially the wave one!

Roy MM · 14-08-2005, 02:05

Just a thought has your speakers died? IE if powered, has the transformer gave up, worth looking at IMO.

marky · 14-08-2005, 02:08

Quote:

Originally Posted by Roy MM

Just a thought has your speakers died? IE if powered, has the transformer gave up, worth looking at IMO.

getting the ^^^ up there on the left

pop80_uk · 14-08-2005, 15:10

No ive checked the speakers with another device and they work fine, volume levels are all OK. Ive just tried as someone suggested to delete all the drivers then re-install. With no sucess. What could this be down to?

nffc · 14-08-2005, 15:35

That card is rubbish. Get the stand-alone Audigy 2 ZS which is about ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£50 or use the onboard- which in any case, is probably better than that one.

.jackson · 15-08-2005, 12:23

The only thing now is to try and system restore your computer to the date when it was working. I have searched google etc with the problem and a lot of people say they got a new sound card and had no result, so system restore is the only thing left to do, without re-installing Windows of course.