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Switching down from 2MB to 1MB
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Old 09-08-2005, 11:05   #1
paulg
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Switching down from 2MB to 1MB

Has anyone done this? I'm sure I'd be happy enough saving £15 per month and still getting faster service than I used to have. How simple is it to do? And if I find I'm busting the usage limit (which I doubt) how easy to switch back again?
Paul Graber
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Old 09-08-2005, 11:09   #2
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Re: Switching down from 2MB to 1MB

to cableforum, you can switch over to other speeds but remember you must keep it for a minimum of 30 days.
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Old 09-08-2005, 11:11   #3
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Re: Switching down from 2MB to 1MB

Hi Paul and to Cableforum.

The difference in price is only £8, not £15 (£17.99 against £24.99) unless you are thinking of trying to get the 1Mb new customer £9.99 deal. You have to speak to customer services to downgrade a package but can upgrade online. You have to have the new package for a month before being able to switch again.
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Old 09-08-2005, 12:00   #4
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Re: Switching down from 2MB to 1MB

Also bear in mind that the 1Mbps service has a 3GByte per month usage allowance whereas, for the 2Mbps service, it's 30Gbytes.

http://www.home.ntl.com/icat/broadband
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Old 10-08-2005, 12:14   #5
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Re: Switching down from 2MB to 1MB

That's annoying, didn't know there were usage allowances
Not sure what broadband I'm on, all i know is it cuts out quite a bit.

Only reason we went for NTL rather than BT (other BT being plain annoying) is because we thought there were no usage limits.
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Old 11-08-2005, 13:42   #6
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Re: Switching down from 2MB to 1MB

Usage limits were only recently introduced, and AFAIK at the moment are still soft limits with no action taken unless you always exceeding them.

If your connection is dropping out regularly, call the support line. It may be some thing simple like a signal problem, but make sure you call them when you are by your PC/modem and the connection is out at the time.
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Old 11-08-2005, 14:55   #7
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Re: Switching down from 2MB to 1MB

Quote:
Originally Posted by Darkies Gem
That's annoying, didn't know there were usage allowances
Not sure what broadband I'm on, all i know is it cuts out quite a bit.

Only reason we went for NTL rather than BT (other BT being plain annoying) is because we thought there were no usage limits.
NTL Freedom ADSL which you are on is £17.99 per month for 512kbps with a 3Gb per month usage allowance and a 12 month contract if you read the NTL site. However it is interesting to see that the site takes you to a page giving you the option to sign up with Virgin for £3 per month less and only a 1 month contract. https://secure.ntlfreedom.com/broadband_512k.aspx
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