Strange Outlook Express problem.

[iadom]

First time I have ever encountered this. Not affecting all e-mails only those that open a web page, ( I think)
Memory OK and disc is 70% free.

Any suggestions.

[MadGamer]

Re install Outlook Express?

Start >>>> Control Panel >>>> Add/Remove Progarms >>>> Add/Remove Windows Components

[MovedGoalPosts]

Is it affecting all emails that have web links? Try rebooting your PC, and open a different email, just to check. The top one that created that problem should not be touched, just deleted.

Might be a security patch missing or has corrupted slightly during download?

If tempted to reinstall OE, make sure you've got a backup of your emails

[iadom]

All e-mails with web links affected, also if I right click and select 'properties' I get an error message. Have tried rebooting to no effect, some of these e-mails have been in the same folder for many months or longer. Is there a way I can back up the whole folder or do I have to back up each message individually?

[MovedGoalPosts]

You should be able to backup the whole thing rather than just messages. Bear in mind it's not just email its'contacts and the like.

You can see where email and stuff is stored: Tools > Options. Maintenance Tab. Folders. Try doing a copy of that.

You can additionally do File > Export for messages and Address book, which could be imported into a new outlook file.

[iadom]

have not yet risked re installing OE, many of these e-mails contain reg details etc. I do have most of them elsewhere but it is a weird problem. If I move any HTML message from this one folder to say my 'Inbox' I still get the same fault, even if I allow the message to display in the preview pane which I normally have disabled.

Strange thing is, I have received an HTML based e-mail this morning that downloaded fine and displays perfectly, if I move it into the same folder as all the other e-mails it still opens OK.

I would really like to recover these messages if at all possible before attempting a re install of OE.
I have tried the export messages function, the only option I get is to export to MS Outlook, or Exchange. When I do this I cannot then find them in Outlook.
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I have just gone through all the messages in the folder, 11 HTML based e-mails will not display, of the other 15, 4 are HTML messages that display perfectly, the others are text based messages.

[MovedGoalPosts]

Hmm, once something goes wrong with an email, OE often puts that warning message up. The email is still there, but hidden. Not quite sure how to get to the hidden mail though.

OE stores it's message files in folders with the .dbx extension. Previous post said how to find those. You can copy those files, to somewhere safe to reinstall too.

What happens if you export to outlook. Usually it is writing the file as a .pst You may not be able to read that if you don't have a version of outlook, but again you should be able to reimport that file into IE later.

[Raistlin]

Do all of the ones that won't open have "Sender Unspecified" in the From field?

You could give Outlook a go microsoft do give it away free if you request Server software to test

[iadom]

I have Outlook as part of Office97, just never had the need to use it.

Most of these messages have been on my PC for a long time, I have isolted the ones that will not open into a temp folder in OE, see attached.
I cannot fathom as to why four of the old HTML messages display and 11 do not.
I have trawled through them and the only one that is of concern is the Nero one. I don't seem to have backed that one up or made a note of my registration number DOH.
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The export to Outlook appears to go ahead fine but when I open Outlook I cannot seem to find them. I did an export of my 'Inbox' and OE address book to Outlook and that worked OK.

[MovedGoalPosts]

Outlook, by default will already have a milbox setup for a user. The OE export function may well have created an Outlook readable file (.pst) but as a separate mailbox. You'll need to open that in Outlook: File > New > something or other.

[iadom]

I finally found them In Outlook, strange thing is, not all the messages have 'exported' I tried to export the temp folder with all the problem e-mails and nothing happens after I click on OK to complete the action, none of them are exported.

I have tried the export feature on another folder and although there are 16 messages in this particular OE folder only 11 of them are being exported, some of the ones that will not export are non HTML messages.
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If all this fails how do I find my registration key for Nero in the registry?

Have you tried importing to Outlook instead of exporting from OE


nero key is in a Text file in nero install directory called nerohistory

Originally Posted by iadom

<snip>
If all this fails how do I find my registration key for Nero in the registry?

these are the entries for my serial for nero 6 in xppro

[ Root, Key, Entry, Value, Last modified ]

HKEY_LOCAL_MACHINE, SOFTWARE\ahead\InCD, License, xxxx, 11.05.2005, 21:27
HKEY_LOCAL_MACHINE, SOFTWARE\ahead\InCD\Info, Serial6, xxxx, 09.04.2005, 19:46
HKEY_LOCAL_MACHINE, SOFTWARE\ahead\Nero - Burning Rom\Info, Serial6, xxxx, 09.04.2005, 19:46
HKEY_LOCAL_MACHINE, SOFTWARE\ahead\Nero Fast CD-Burning Plug-in, Serial, xxxx, 09.04.2005, 19:46
HKEY_LOCAL_MACHINE, SOFTWARE\ahead\NeroMediaPlayer\Info, Serial6, xxxx, 14.05.2005, 21:57
HKEY_LOCAL_MACHINE, SOFTWARE\ahead\NeroVision\Info, Serial6, xxxx, 09.04.2005, 19:46


xxxx being your serial number, iadom
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Originally Posted by zinglebarb

Have you tried importing to Outlook instead of exporting from OE


nero key is in a Text file in nero install directory called nerohistory

didn't see that before, thanks - mine has two keys listed, one of which matches the registry entry, as per the above

[iadom]

Thanks for all your help. I have now weeded out all the suspect e-mails. When I finally managed to get to the properties of these messages, all that was left were the headers, I am still at a loss as to how this happened to some of the messages and not others.
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cannot rep Zing, so