It's really getting on my nerves now... - Page 11

Ignition · 29-06-2005, 20:31

If we cut through the **** it's never worked really.

There's your get out.

mrlipring · 29-06-2005, 20:39

I'd have thought the fact that it'd been so flakey would be reasonable cause too ignition, but bear in mind that the first (?) girl i spoke to on the phone about it genuinely suggested that i just put up with having to reset the modem several times a day.

Ignition · 29-06-2005, 20:55

Quote:

Originally Posted by mrlipring

I'd have thought the fact that it'd been so flakey would be reasonable cause too ignition, but bear in mind that the first (?) girl i spoke to on the phone about it genuinely suggested that i just put up with having to reset the modem several times a day.

Goods are sold and required to be fit for the purpose they were sold for. Very inconsistent connection could be described as not being 'as sold'. Sale of goods act, trade descriptions act, etc, etc.

mrlipring · 29-06-2005, 21:03

Fair do's buddy. Cheers. I thought that myself, but had it in my head that disconnections would play funny buggers. It's worth a go, eh?

jaycee · 29-06-2005, 21:23

They can't do anything if you send their equipment back, and cancel the direct debit... well they can try but i'd like to see em win.

mrlipring · 29-06-2005, 21:30

lol.

I suppose they wouldn't be cheeky enough to take me to court after all this...

What's the bets i'll be one of the unlucky ones with bulldog?

hehe

Web-Junkie · 29-06-2005, 23:00

If you do go Bulldog for christ sake don't cancel the DD if you have problems, my mate did and broke the contract and ended up paying for the whole year! Can't remember the exact details but he had disconnections while playing Final Fantasy at night, 3 people where connected though a router all playing FF at the same time, but NTL was fine (Terryon modem) and Bulldog was disconnecting! He got sick of it after a month and cancelled, BIG mistake, he should have witheld payment until it got sorted!

He was on the phone everyday and had engineers visit and still no joy! Even with just one PC without the router it was still the same problem of disconnections. Luckily his NTL account was a few days from being cancelled so he just called and told them to cancel the cancellation, he's now happily chugging along at 2mbit with the same 3 PC's playing FF through the router!

Probably a rare bad experience of Bulldog, but enough to make us think twice! This was in the Nottingham area BTW, NG17 postcode!

mrlipring · 29-06-2005, 23:13

i don't think it's so rare, tbh.

looking about, a lot of people have trouble with BD as well, but according to their website, it's a one-month contract.

jaycee · 30-06-2005, 00:01

There are better ADSL providers. Nildram is one such company, as is their now-parent company Pipex.

mrlipring · 30-06-2005, 01:13

i wouldn't get the speeds with them though, would i?

I'm not guaranteed them with bulldog, but i'd rather take a chance for the lovely 8192/512 pipes bulldog supply. mmmm...

30-06-2005, 01:38

yeah, i would be pretty sure you could get out of the contract at this point.

after all, its NTL who is breaking their contract to provide you with a useable connection

just threaten them with trading standards or something official sounding if they give you any crap

Chrysalis · 30-06-2005, 11:05

Bulldog is far from hassle free, its not always greener on the other side.

Chris W · 30-06-2005, 11:38

TBH i doubt you will get out of the contract- ntl may be in breach because of the poor service, but you are also in breach due to your usage....

an interesting legal debate could ensue

mrlipring · 30-06-2005, 14:44

why am in breach due to my usage? The caps aren't being enforced. Anyway, what is the punishment for going over the caps? Oh, nothing. I forgot.

There can be no legal debate

NTLaren't supplying a reasonable service. The product isn't working properly and NTL admit they can't fix it because they don't know what it is.

I'm using more bandwidth than they ASKED, not TOLD me to use. If NTL have a problem with the amount of bandwidth i use, they're more than welcome to do something about it, but the only thing i can see them BEING able to do is kick me off. Which would be nice.
__________________

Quote:

Originally Posted by Chrysalis

Bulldog is far from hassle free, its not always greener on the other side.

nobody's died, have they?

I'm aware that lots of people have had bother with bulldog. It's either risk lots of bother with bulldog, with a 1 month contract, definitely get lots of bother with NTL, or drop down to slower speeds with another ISP. I might as well try the bulldog thing first, eh?

Jules · 30-06-2005, 14:48

Surely you are getting a fair bit of service at the moment for you to go over the limit so much?

I agree it isn't ideal at the moment but it could be even worse with BD