Computer not recognising IPOD connectivity via USB

[Simcut]

Hi guys,

just bought a brand new 20g IPOD today, got it home, charged it up, installed the IPOD software, then I plugged in the usb lead into the pc and into my IPOD, but my PC wont do anything about it.

All it says is "USB Device Not Recognized"

"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it.

For assistance in solving this problem, click this message"

When I click the message up pops a box showing the attached below:

I have definetly installed the drivers correctly, I am losing my rag now, I have spent £180 on this IPOD, and I was REALLY looking forward to using it.

Please someone help me

Thanks,

[bobna]

did you install the driver's before you plugged the ipod in?

just try uninstalling the drivers from the device manager and have another try

[Simcut]

panic over, I had to download the new ipod updaters AND the new itunes software to get the bloody thing to be recognised by my PC and by itunes :S

[Graham M]

You can turn the IPod onto Disk mode, this negates the need for ITunes, etc. and just lets the IPod come up as a removable drive, a far more workable solution i think.