*All* Speed Increases Discussion In here. (Part 5) - Page 5

Ramrod · 27-05-2005, 10:55

Can anyone here help the posters above (banjo, APS & Scotianet)?...Any ideas?

savvychels · 27-05-2005, 15:44

I called today all set to be really narked about the fact that I've been paying ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£24.99 a month for 750 when the 1gig has been 17.99 for a while. Was told I'd been upgraded yesterday... Funny - my speed tests were still all 750.

Anyway after shuffling through a few people I got put through to someone who said for the set top box ones to leave STB off for at least 5 minutes as the upgrade info can take a bit longer to process, we did that and she called me back a few minutes later to confirm it all went through okay - had to reboot computer - go to http://www.ntlworld.com to re-register my computer with the set top box (need PID and password) and then go through a box reboot and computer reboot and VOILA! speed tests came back at 2MB.

I'm in South Dorset if that helps anyone else who might be waiting in this region.

Raistlin · 27-05-2005, 15:48

Quote:

Originally Posted by savvychels

<Excellent post snipped>

savvychels,

to Cable Forum, hopefully you will enjoy your stay here.

Thanks for good helpful first post, look forward to hearing more from you in the future.

Regards,

Raist

alex_walke · 27-05-2005, 21:12

well............its nearly the end of May, still no speed upgrade in Hemel Hempstead, is it something I need to do or is it a question of waiting?

I have a cable modem and currently on 750k if that helps!

paulyoung666 · 27-05-2005, 21:14

Quote:

Originally Posted by alex_walke

well............its nearly the end of May, still no speed upgrade in Hemel Hempstead, is it something I need to do or is it a question of waiting?

I have a cable modem and currently on 750k if that helps!

have you rang ntl up ???? , or have you rebooted the modem , i know mine needed it to get the speed increase

27-05-2005, 21:58

Quote:

Originally Posted by alex_walke

well............its nearly the end of May, still no speed upgrade in Hemel Hempstead, is it something I need to do or is it a question of waiting?

I have a cable modem and currently on 750k if that helps!

have you tried

http://www.ntlworld.com/data-feeds/e...tierMigration/

you will need to provide the correct user name & password for your account

ford fairlane · 28-05-2005, 00:27

hi

just to say thanks to homealone

followed his advice went to the ntl register page and bang twenty seconds later got my speed increase 750k to 2meg

thanks again homealone

Raistlin · 28-05-2005, 00:52

Hi ford,

to Cable Forum, hope you stick around.

Nice to see that your first post here represents another problem solved by one of the members.

Thanks for posting, look forward to hearing more from you in the future

fudge · 28-05-2005, 08:43

Just a question regarding speedupgrades and top boxes, I am on 1mb broadband and have a small silver modem sat on my pc, i also have ntl tv which has the black pace box.
I have read on this forum that if you upgrade to more than 1mb you need a silver tv box, This confuses me as to why as i know 2 people who are on 2mb and have the same black pace box as myself. Could someone explain please as to why or if i would need a new silver box i i upgraded my speed. many thanks.

paulyoung666 · 28-05-2005, 08:49

Quote:

Originally Posted by fudge

Just a question regarding speedupgrades and top boxes, I am on 1mb broadband and have a small silver modem sat on my pc, i also have ntl tv which has the black pace box.
I have read on this forum that if you upgrade to more than 1mb you need a silver tv box, This confuses me as to why as i know 2 people who are on 2mb and have the same black pace box as myself. Could someone explain please as to why or if i would need a new silver box i i upgraded my speed. many thanks.

you would only need a samsung if you were getting your internet through the stb , as you are using a sacm then you wont need to change it

28-05-2005, 13:20

Quote:

Originally Posted by ford fairlane

hi

just to say thanks to homealone

followed his advice went to the ntl register page and bang twenty seconds later got my speed increase 750k to 2meg

thanks again homealone

to the forum, ford fairlane - glad that worked for you

- it is Robin Walker who deserves the credit, for his superb website, though - thanks Robin

chilin_dude · 29-05-2005, 11:27

Quote:

Originally Posted by Ignition

If on 300k you have to ask for the upgrade as the upgrade to 1Mbps comes with extra conditions (a hard transfer cap).

Ok, thanks - Are they ever going to make it automattic?

Ignition · 29-05-2005, 11:31

Quote:

Originally Posted by chilin_dude

Ok, thanks - Are they ever going to make it automattic?

Pass.

I'd guess probably at some point, to avoid having too many speed tiers, 4 is already more than most cable ISPs have.

Paddy1 · 30-05-2005, 00:38

Quote:

Originally Posted by chilin_dude

Ok, thanks - Are they ever going to make it automattic?

Mine was automatic about 2 weeks ago... Belfast area

chilin_dude · 02-06-2005, 15:35

Quote:

Originally Posted by Paddy1

Mine was automatic about 2 weeks ago... Belfast area

Cool, I can't wait then...