got email from NTL about account suspension

ikthius · 15-05-2005, 19:28

Hello,

I recieved an email today from NTL saying that they have suspended my account.

does this email look safe to open, and deffinitely from NTL?

ik

Chris W · 15-05-2005, 19:29

no it isn't from ntl....

and yes the attachment probably does contain an attachment

ikthius · 15-05-2005, 19:31

Quote:

Originally Posted by monkeybreath

no it isn't from ntl....

and yes the attachment probably does contain an attachment

an attachment of viral kind?

ik

Chris W · 15-05-2005, 19:35

and this is what a genuine mail looks like.....

bmxbandit · 15-05-2005, 19:35

Quote:

Originally Posted by ikthius

an attachment of viral kind?

ik

yep, most likely. kill it!

Chris W · 15-05-2005, 19:35

Quote:

Originally Posted by ikthius

an attachment of viral kind?

ik

opps... i meant to type "and the attachment probably contains a virus"

ikthius · 15-05-2005, 19:36

thanks Monkeybreath

It is now gone

I would rep you but I got to spread it a bit first, so a greeny asap.

ik

bmxbandit · 15-05-2005, 19:37

Quote:

Originally Posted by monkeybreath

and this is what a genuine mail looks like.....

do NTL only send out html email?

Chris W · 15-05-2005, 19:38

Quote:

Originally Posted by bmxbandit

do NTL only send out html email?

i am not 100% sure but i have only ever seen html mail....

when there was a spate of email virus our advice at work was to advise people that a genuine mail will always contain the ntl logo, so i guess that means yes

Keytops · 15-05-2005, 19:44

If the email account has been suspended, how come the email got through

nffc · 15-05-2005, 20:13

looks like bull**** to me. Slightly OT... but:
- how did you get the weather in thunderbird?
- what skin is that- I like it!

Mal · 15-05-2005, 22:52

Quote:

Originally Posted by nffc

- how did you get the weather in thunderbird?

It might be this

Florence · 15-05-2005, 23:12

Quote:

Originally Posted by ikthius

thanks Monkeybreath

It is now gone

I would rep you but I got to spread it a bit first, so a greeny asap.

ik

done for you

15-05-2005, 23:16

Quote:

Originally Posted by monkeybreath

and this is what a genuine mail looks like.....

Except that the "don't reply to this e-mail, click here" is also a technique used by scamsters trying to phish for passwords or get you to log onto a site that tries to download malware to your system.

The only way to deal with a mail like that is to go to the main site manually (or via a bookmark you know to be genuine) and then look for what you need there.

Toto · 15-05-2005, 23:35

Quote:

Originally Posted by bmxbandit

do NTL only send out html email?

No they don't, ntl employees who use email can send plain text or html.

Any email that arrives with an attachment should be scanned with an anti virus program, regardless who it is from. That is basic security advice.