Can anyone explain this/help?

Banksie · 04-05-2005, 11:47

Hi all,

I've just bought a new hosting package and domain name for a band I'm in. The weird thing is that no-one with NTL Broadband can access the site???!!! I have NTL at home where I made the site, so uploading is fine but I can't view the site itself. I've checked and all the other ISPs have no problem accessing it at all.

Can anyone explain why this is happening and how I might correct it?

Thanks,

Steve.

Paul K · 04-05-2005, 11:57

How long ago did you purchase the hosting package? It takes a while for the new info to get sent around the various DNS servers. Also have you tried a CTRL+F5 refresh or specifying a proxy?

Banksie · 04-05-2005, 12:02

Thanks for the quick reply.

It's been over a week since I bought the webspace and I bought the domain name last Thursday.
I've tried adding a proxy and refreshing. I've tried EVERYTHING that I could possibly do with my browser and machine giving me the only conclusion that it is ISP side. But why???!!!

If it is something to do with the DNS servers do you reckon it'll sort itself out soon?

Paul K · 04-05-2005, 12:08

Who is hosting it for you and have you informed them that you now have a domain you want to use? If it all occured at the same time it may just be that the NTL DNS servers are slow to react again. You could try flushing you dns information and letting it be rebuilt again but I think you might need to contact your hosting company to ask them if they have transfered all the details correctly.

Chris W · 04-05-2005, 12:21

go to a dos prompt and type:

nslookup www.yourdomain.com

it should give you the ip address of the server that your space is hosted on.... does it?

Banksie · 04-05-2005, 12:33

It says the following:

Server: cache1.ntli.com
Address: 194.168.4.100

Non-authoritative answer:
Name: www.meggidoband.co.uk
Address: 193.22.244.27

The domain is definitely linked to my hosting as it works fine on any other browser through any other ISP.

Graham M · 04-05-2005, 12:34

Im on NTL and can access your site fine!

Banksie · 04-05-2005, 12:39

Really? There's always one! 3 members of the band, including me, use NTL broadband and none of us can see it.

Roy MM · 04-05-2005, 12:42

Quote:

Originally Posted by Zeph

Im on NTL and can access your site fine!

Me to.

bmxbandit · 04-05-2005, 12:43

on ntl, can access your site fine, but it renders pretty badly in firefox (see attached). you should probably look at your code...

Banksie · 04-05-2005, 12:49

Damn that is bad. To be honest I can't preview the 'live' version at home, so any code cleanup I do is guesswork or I have to wait until I get to work to check it.

Maybe it IS my browser? What's the address and port for the ntl proxy server?

jtwn · 04-05-2005, 12:55

http://homepage.ntlworld.com/robin.d...cache.html#ntl

Can enter it through Tools>Internet Options, Connections Tab, Lan settings button.

Banksie · 04-05-2005, 13:17

Cheers - it works now. I think at first it must have been the DNS servers not updating, so I ruled that out.

Thanks for all your help!

Raistlin · 04-05-2005, 13:18

I'm on NTL as well and I can see the site ok.

simbr · 05-05-2005, 13:30

Looks like a problem with lutn 3:

Quote:

H:\wget>set http_proxy=lutn-cache-3.server.ntli.net:8080
H:\wget>wget -S --spider www.meggidoband.co.uk
--13:24:45-- http://www.meggidoband.co.uk/
=> `index.html'
Resolving lutn-cache-3.server.ntli.net... 62.252.64.14
Connecting to lutn-cache-3.server.ntli.net[62.252.64.14]:8080... connected.
Proxy request sent, awaiting response...
Read error (No such file or directory) in headers.

Quote:

H:\wget>wget -S --spider www.meggidoband.co.uk
--13:27:24-- http://www.meggidoband.co.uk/
=> `index.html'
Resolving lutn-cache-1.server.ntli.net... 62.252.64.12
Connecting to lutn-cache-1.server.ntli.net[62.252.64.12]:8080... connected.
Proxy request sent, awaiting response...
1 HTTP/1.0 200 OK