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Does anybody know why this is happening?
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Old 29-04-2005, 06:42   #1
ps2mint
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Does anybody know why this is happening?

I have ntl bb (1mg) and the d/s light has stopped flashing - sync and rdy are constantly on. Slow connection exists to sites.

Any help/ideas will be helpful!

By the way, i live in the WS14 area.
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Old 29-04-2005, 07:03   #2
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Lightbulb Re: Does anybody know why this is happening?

1) What modem do you have?

2) Are you experiencing any problems other than websites?

3) If yes, have you reported them to ntl?

4) If yes, what did they say?

5) to the site.

[Edit]

http://homepage.ntlworld.com/robin.d...ps/lights.html

Try changing your proxy: http://homepage.ntlworld.com/robin.d....html#sidestep
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Old 29-04-2005, 07:17   #3
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Re: Does anybody know why this is happening?

Thanks for the reply.

Modem is ntl:home 200

No, only problem is websites - e-mail's working fine.

Phoned up ntl bb technical support. Went through trouble shoot, said it was the PC that was causing the prob - dont believe this though!

How do u change the proxy?

Many thanks.
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Old 29-04-2005, 07:25   #4
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Lightbulb Re: Does anybody know why this is happening?

Quote:
Originally Posted by ps2mint
How do u change the proxy?
Follow the 2nd link I gave in my initial post, the details of how to do it are there.

[Edit]-And here's a list of proxies to choose from: http://homepage.ntlworld.com/robin.d...cache.html#ntl
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Quote:
Originally Posted by ps2mint
Phoned up ntl bb technical support. Went through trouble shoot, said it was the PC that was causing the prob - dont believe this though!
Me either, did you get the person's name that you spoke to?
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Old 29-04-2005, 15:19   #5
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Re: Does anybody know why this is happening?

Changed proxy - still doing the same thing. D/S light not flashing etc!

Any other ideas would be grateful.

Browsing still slow!
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Old 29-04-2005, 15:34   #6
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Re: Does anybody know why this is happening?

Have you tried a complete reboot? (modem and PC)
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Old 29-04-2005, 15:38   #7
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Re: Does anybody know why this is happening?

Yes, restarted computer and disconnected modem from power for 5 mins.
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Old 29-04-2005, 15:43   #8
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Re: Does anybody know why this is happening?

Run the speed test here and let us know what result you get:

http://www.dslzoneuk.net/speedtest.php
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Or this one:

http://homepage.ntlworld.com/robin.d...speedtest.html
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Old 29-04-2005, 15:45   #9
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Re: Does anybody know why this is happening?

Actually now running over 1000kb

Speed is now fine.

Does it matter that this D/S light is not working?

Will it affect my service in any way?
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Old 29-04-2005, 15:46   #10
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Re: Does anybody know why this is happening?

Not sure, if the service itself is fine then I wouldn't worry about it too much.....

Maybe.....
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Old 29-04-2005, 15:48   #11
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Re: Does anybody know why this is happening?

Thanks for ure help!
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Old 29-04-2005, 16:17   #12
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Re: Does anybody know why this is happening?

could be something as simple as a blown led
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Old 29-04-2005, 16:31   #13
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Re: Does anybody know why this is happening?

Sorry to sound stupid, but what is a blown led??!!
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Old 29-04-2005, 16:32   #14
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Re: Does anybody know why this is happening?

Quote:
Originally Posted by ps2mint
Sorry to sound stupid, but what is a blown led??!!

sorry on my part , light emitting diode , on the box
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Old 29-04-2005, 23:20   #15
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Re: Does anybody know why this is happening?

Quote:
Originally Posted by ps2mint
Sorry to sound stupid, but what is a blown led??!!
"light" as referred to in your original post
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