norton problem

[redsnooker90]

I have norton internet security. I installed it on my computer first time and it was fine . I had a problem which made me have to reboot windows and now every time i go to install it again it gets so far and then it has a problem and has to abort. What can i do? Thank you chris

[Paul K]

What "problem" did you hit?

[paulyoung666]

hi and to the site , chances are there is something floating around in the registry that is causing the problem , if you are brave enough then go and have a dig about , just be careful that is all , hope you enjoy your stay here

[kronas]

Originally Posted by redsnooker90

I have norton internet security. I installed it on my computer first time and it was fine . I had a problem which made me have to reboot windows and now every time i go to install it again it gets so far and then it has a problem and has to abort. What can i do? Thank you chris

what version do you have ?

[geminian68]

Hi chris

Do a search of your system and remove any folder that contain=ADs
Catalog.LiveSubscribe

Run regedit, and delete 2 entries:
1=2E HKEY_CURRENT_USER\Software\Symantec
2=2E HKEY_LOCAL_MACHINE\Software\Symantec

Delete folders:
C:\Program Files\Common Files\Symantec Shared
C:\Program Files\Symantec
C:\Windows\Application Data\Symantec
C:\Windows\All Users\Application Data\Symantec\

Keep in mind this will also delete Norton AntiVirus if it was installed
along with Internet Security *AND* quite possibly diable/delete other
Symantec applications you may have installed on your system. This
should also permit a truly clean re-install should you ever decide to
go back to NIS.

gem