Merged: Email down again!!!!! - Page 8

Neil · 12-04-2005, 12:39

Quote:

Originally Posted by Bob

And anyone who is trying or about to ring, please read this:

http://www.ntl-isp.ntl.com/ServiceSt...px?FaultID=314

There's an "ongoing" fault listed on the Status Page that was posted Dec 2004

Quote:

Originally Posted by ntl

Broadband customers in the following areas may currently be experiencing a degraded service such as slow browsing or intermittent access to email. In some cases service may also be lost completely.

Our engineers are working to resolve the issues as soon as possible.

Areas affected: Bishop Stortford, Brighton, Leicester, Harrogate, Poole.

Please accept our apologies for any inconvenience caused

That is just disgraceful IMO.

Bob · 12-04-2005, 16:27

I know - at least the Southampton one was cleared up. They had been having problems since July

darren · 14-04-2005, 19:10

My main account is now working after 4 phone calls I we* managed to speak to someone in this country who said the email address was stuck in create fail?, and he would escalate it, I then got a phone call the next morning and was told that it was sorted, they had removed and recreated the account and everything works fine now.

Why it took 4 phone calls and two of us to get this done I don't know. It was such a simple thing to fix.

*two of us were talking to them at the same time because my old stb account is apparently in my parents name, even though the bills had my name on them since I moved it to my name up until I moved to a far more reliable cable modem and Sky+ box.

18-04-2005, 10:40

Anyone having probs in the Bury area today? I'm getting messages rejected by the server. Again.

**Maggy** · 18-04-2005, 12:12

I'm getting email probs with one certain site not sending me email notifications or any other mail for 3 days now(no not this site) via my ntl addy.However I'm STILL getting spammed in that addy.

Since I switched my addy to my gmail one though I'm getting the notifications again from that site.

If that site had blocked ntl then surely I wouldn't be able to visit the site at all?Why would they just block my email?and I have not changed or altered my preferences at the site either..