FelixL.
Hi
I informed them i was moving in with the Girlfriend there was no mention of the freedom package and no attempt to retain my custom.
If i had been told i had to take up their Freedom package then my responce would have been "I have been already partly living here anyway and there is already an ADSL supply to the house"
I do hope you get it sorted and able to get the situation resolved to your satisfaction!! If u do have to take the Freedom then make sure its not on a new 12 month contract, if they say you do then ask some questions...
FYI... I signed up for 1mbit Tiscali for £21.99 with free weekend and evening calls to landlines. I've had absolutely no issues whatsoever!!
Only thing i will say is, regarding whoever you speak to..i dont think they would be trying to get your back up, we all have to follow procedure (even us tech's in technical support)
Take it easy pal.
Rich
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