Do Internet users know how to protect themselves???

[kronas]

Originally posted by Bender
There really are people out there who have absolutely NO idea what they are doing.

yes there are too many of them out there ive had the experiance of that

[Ramrod]

When you buy a copy of mcafee antivirus there isn't any real obvious indication on the box that you need to keep updating it.The general impression is that if you install the software you are protected. The only indication is on the back of the box where it says (in small letters) 'internet access for updating' , under system requirements.
Small wonder that people are labouring under a false sense of security. There is nothing on the box to say that you are only buying a years worth of updates either. I suppose they wouldn't sell so many if there was

[kronas]

Originally posted by Ramrod
When you buy a copy of mcafee antivirus there isn't any real obvious indication on the box that you need to keep updating it.The general impression is that if you install the software you are protected. The only indication is on the back of the box where it says (in small letters) 'internet access for updating' , under system requirements.
Small wonder that people are labouring under a false sense of security. There is nothing on the box to say that you are only buying a years worth of updates either. I suppose they wouldn't sell so many if there was

thats why you read the packaging nobody told me what to do a bit of research and common sense

So kronas you were never a newbie then?You were IT literate right from the start.You were internet savvy right away.

It takes time,experience,research and help to become au fait with anything.It also requires patience from those who have already gained experience to show one the ropes.

Incog.

[kronas]

Originally posted by Incognitas
So kronas you were never a newbie then?You were IT literate right from the start.You were internet savvy right away.

yep im the techy one in the house i was the one who started on dial up for a few months then heard about broadband NTL put a flyer through the door saying its available so i started at 600k knowing full well what i could do with it on 1mbit now have been since a few months after that launched

Originally posted by Incognitas

It takes time,experience,research and help to become au fait with anything.It also requires patience from those who have already gained experience to show one the ropes.

yep true i do teach others at times frustrating because they are newbies but im patient

[Rara Avis]

Originally posted by kronas
yep im the techy one in the house i was the one who started on dial up for a few months then heard about broadband NTL put a flyer through the door saying its available so i started at 600k knowing full well what i could do with it on 1mbit now have been since a few months after that launched



yep true i do teach others at times frustrating because they are newbies but im patient

Well, bully for you, but you were a newbie once upon a time, right? Not everyone HAS someone in the house to help them. That's WHY they phone Help Desks!!
How many people know, ordinary people mind, the difference between 600k and 1mb? If they read about it, it's all jargon to them Your household is very lucky. The flyer through the door thing is only valid if you know what you're reading. As Ramrod pointed out, there's small print and sods out there who are more than capable of making a buck by playing on people's ignorance.
The ISP's are there to make money, not educate. There only reason they're making an issue of it now is because their services are under threat thanks to people not knowing how to handle their security.
Insurance companies have done the same for years. Who would have known that their house wasn't covered by their policy because it was in a 'high crime' area? When people claimed and discovered that this was an issue, it became public knowledge and now we check and are more careful. Insurance companies are NOT there for our peace of mind, they're there to make money and will do their utmost to avoid paying up.
ISPs? They'll have to take more responsiblity for the service they provide and give more guidance to their customers, in BOLD print

[Ramrod]

Originally posted by kronas
thats why you read the packaging nobody told me what to do a bit of research and common sense

I agree, but the impression that these companies (including ntl) give is that all you have to do is install and experience the wonder of the internet. They don't tell you that you need a degree of paranoia online since that would put people off and their revenues would drop.
This is a very new medium. It is reasonable to expect that a lot of people are not aware of the risks.

[ronald146m]

Originally posted by kronas
yep im the techy one in the house i was the one who started on dial up for a few months then heard about broadband NTL put a flyer through the door saying its available so i started at 600k knowing full well what i could do with it on 1mbit now have been since a few months after that launched

Kronas

Have you run out of full stops and capital letters in Yorkshire?

Get your act together man.

Ron

[kronas]

Originally posted by Rara Avis
Well, bully for you, but you were a newbie once upon a time, right?

yep i was thing is i had enough idle time to read about it

*thinks back to when he started using the net

id say the media played its part they mentioned how the net is a great resource of info etc so thats when i started to get interested and saw dial up and latched on to it

Originally posted by Rara Avis

Not everyone HAS someone in the house to help them. That's WHY they phone Help Desks!!

exactly people do need helpdesks and i have used then once or twice not recently but along time ago

Originally posted by Rara Avis

How many people know, ordinary people mind, the difference between 600k and 1mb? If they read about it, it's all jargon to them Your household is very lucky.

its true people dont know thats why i think compaines should go out canvassing for new customers taking time to explain to them what the net is about and the possibilities instead of these silly BT adverts which are vague to the consumer

Originally posted by Rara Avis

The flyer through the door thing is only valid if you know what you're reading. As Ramrod pointed out,

indeed i understood and did further research on them then dial up connection using google but i got the basics from the flyer

Originally posted by Rara Avis

there's small print and sods out there who are more than capable of making a buck by playing on people's ignorance.
The ISP's are there to make money, not educate.

yes but its a business no one hardly reads the small print but i always do i knew when i signed up i was locked in to it for 12 months then can do what i want and was confident that things would go smoothly as they have done a couple of years on im still an NTL customer and a happy one at that

Originally posted by Rara Avis

There only reason they're making an issue of it now is because their services are under threat thanks to people not knowing how to handle their security.

yes and thats why i help my mates who are on BB i have already got one of them some excellent antivrius and firewall software and told him to update it when nessecary (though it is set to auto update) others dont care or mind so im not going to force them......
[/B][/QUOTE]

Originally posted by ronald146m
Kronas

Have you run out of full stops and capital letters in Yorkshire?

Get your act together man.

Ron

im lazy i dont use them

[Rara Avis]

Wow, kronas, You're the man!
Just try not to end up on the end of a phone on a help desk. I hear from my mates, it's ****e, and god do they whinge *lol*

[kronas]

Originally posted by Rara Avis
Wow, kronas, You're the man!
Just try not to end up on the end of a phone on a help desk. I hear from my mates, it's ****e, and god do they whinge *lol*

i dont know what im doing when i have got some qualifications but it WILL be IT related

[idi banashapan]

Originally posted by Rara Avis
What do you expect? Unlike driving a car, you don't have to be qualified or pass examinations to own, use a pc, or surf the net. The govt has pushed, and rightly so, the policy of trying to make everyone information/I.T literate and have access to the internet. If you have the cash, and it doesn't take a huge amount these days, you can get access to the net, but becoming I.T literate takes longer. Let me see, there is the ECDL, but for anyone that's done it and knows, even the advanced exam is cursory and is by no means enough. But it's a start.
Working on a help desk is just just that, a 'help' desk. In my last job, I was helping people off the street with basic I.T issues and this could mean anything from how to set up an email account to web design. Sometimes it was easy and at other times it required a hell of a lot of patience. Not everyone is aware that a simple reboot might solve the problem To a novice, when the pc isn't responding, it's BROKEN and they need help.
It's a tough job, but if you can't hack it, excuse the expression *lol* get one that doesn't deal with any ordinary joes.
We were all them at one point

This is probably more aimed at the thread starter, sorry Bender DOH!

I completely agree. no offence taken btw. And you're right, the govt. is pushing, and well done to them for doing so, but it comes back to the 'leading a horse to water' thing!!!

I think a lot of the older generation feel that computers are too complicated to learn, when it really isn't true. I remember my mum calling me up about 2 years ago saying that when she tried to go on the internet, the computer started making strange noises, so she switched it off at the plug. She thought it was broken, but it was simply the dialup modem initiating its communication!!! She knows now and uses it fine.

Actually, whilst I think of it, I really can't say enough about the 'for dummies' series of books. They really are excellent for beginners. I remember reading one years and years ago for Windows 3.11 when I first started using computers. I learned a lot from it and would not hesitate to advise others to pick one up too.

[Bug Infestation]

Like you'd be any use to the ICT world

[kronas]

actually alot more of the older generation are getting in to using the internet we are talking about 40-50 year olds maybe older

[Bug Infestation]

I think you'll find a lot of 40-50 year olds know nothing about the internet