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Rate that forum
I seem to have been visiting a number of product forums recently and here are my impressions, admittedly not based on any really extensive surveys.
Mozilla Firefox - Such a high turnover that if you don't get a reply in the first few minutes it disappears over the horizon; so, really, not a great deal of use unless you're lucky.
Dell - Got a rapid (and seemingly helpful) response to my CDRW query. Definitely superior to Dell tech support.
Roxio - I found what I wanted on the site without having to ask a question, but it seems quite helpful.
Hauppauge - I didn't ask a question, but my impression was that those who did were unlikely to receive an answer.
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