Ripping my hair out over this

Basically, been trying to connect to uclan's remote access service.
http://www.uclan.ac.uk/other/iss/remote/index.htm
Got port 1494 tcp forwarded to my ip address
Got port 80 and 1494 set up on upnp forwarding to go to my address
(setup from information taken from here
http://www.uclan.ac.uk/library/users...urtherhelp.htm )
I would be very grateful if somebody could just install the activex client and just go on start remote access, and see if you get past 'Looking up application'.
Would help if it was done by somebody on ntl and off. The only thing i can think of is it is connecting to the server and it is seeing the transparent proxy and responding to that instead of me (i think it initiates the process over port 80). At least i can see then if i am truly screwed and its not just myself.
Thanks