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RDY light on/off
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Old 18-03-2005, 14:19   #16
Next Time Leave
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Re: RDY light on/off

Afternoon,
Well, so far so good, touch wood =oD
He turned up about 9.45am, same fella who came the last time, nice chap!!
He changed the end of the cable that is connected to the outside of the house, and changed the little silver box that he gave me last time, which screws in the back of the modem, a " forward path attenuator" it was a 15db now only a 10db?? he said as it was because im using a larger coax.
He also went to the green box at the end of my toad and moved my cable about?
But there is alot of problem's in the area he stated =o/
Last night i managed to play online without getting disconected, so maybe the problem was sorted before he got here?!!
Fingers X.
Thanks for all the help and links people.
Just another quick question =o)
is it worth upgrading the speed now, or, wait? online ping during gaming is around 50-70.

cheers
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Old 18-03-2005, 14:27   #17
Ignition
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Re: RDY light on/off

Upgrading won't improve the pings, sorry dude.
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Old 18-03-2005, 16:20   #18
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Re: RDY light on/off

Hope you do better than me with NTL support!
They claim 'always on' or as some would say 24/7. Well, I can accept that there will be the odd occasion when this is impractical but an average of only 10 hrs in 24 for 8 days at best (and still counting) takes the biscuit! One day there was a connexion for only three hours and another day zero. Then there were the four engineer visits when each one knew nothing of the other's findings and the dozen or so calls to telephone support where again each 'agent' knew precious little about what was said to and by other support 'agents' and they knew even less about what the engineers had found, or more often not found. Then there are the network engineers in their own mysterious world divorced from the reality of the field engineers and hardly ever spoken to by the telephone support staff! Never the same engineer calls, never the same person on the telephone and no single reference point for the fault in hand. To add insult to injury each time a telephone call is made one has to go through the routine: listen to the music, press this number, press that number half a dozen times, listen to messages telling us how to suck eggs and then when one gets to talk to a real person, listen to the multitude of different 'solutions' for the one problem, many being absurd. Plus the automatically generated emails that follow each telephone call with suggestions that are totally irrelevant.
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