New Speed Upgrades 8th March. (Part 3) - Page 58

knightz · 08-03-2005, 19:55

web update , settop (samsung) option for me is not available

Stop It · 08-03-2005, 19:56

Apologies for reposting, but I just want a bit of conformation before ntl T/S closes tonight

, the Q below is Ref a T/S phone call to upgrade from 1.5 meg to 3Mb

First result : I got told that it wont go through until midnight tonight (the last time I upgraded, from 600k>1Mb, admittedly a while back, was instant), but he did say it would be upgraded, is this normal?

(This was, of course on NTL tech support line).

ian@huth · 08-03-2005, 19:57

Quote:

Originally Posted by poolking

Can I ask something here, those of us on 300k will have to ring CS to get the new speeds?

I just went to https://autoreg.autoregister.net/cgi..._tiermigration and bingo, a minute later on 1 Mb.

Tezcatlipoca · 08-03-2005, 19:58

Quote:

Originally Posted by lingz89

Wel, i know its picked up abit of speed. (My preditions are that its gone from 750kb to 1mb) And i have also checked the website that we all used to press upgrade, and it tells me im using 2mb internet. I can definitly tell that theres a slight difference in the speed but its not 2mb. Im downloading most files and the speed test at the 1mb speed, but the odd files at 250+kb. I'm stil not sure if its the box thats slowing my connection down.

Ps. how do you reboot manually the Terayon?

Thanks in advance..

Turn it off for at least 30secs, then turn it back on. Simple

Also, don't forget monkeybreath's kind offer of help

Quote:

Originally Posted by poolking

Can I ask something here, those of us on 300k will have to ring CS to get the new speeds?

Yep, as the news article says.

No auto upgrade, as 300k users may want to stay on 300k & benefit from the old 1GB per day usage limit, rather than go up to 1meg, but have a 3GB per MONTH limit.

EDIT: Oh, looks like you can upgrade online, according to ian@huth

EDIT again: LOL, I'm a muppet. The news article does say 300k users can upgrade online anyway - only says they won't get done automatically.

Quote:

Originally Posted by DivideByZero

Is there any difference between waiting for the upgrade to happen automatically and just going to the tier migration page and doing it yourself?

Depends on how long the wait is

Just try the online thingy. Hopefully it will work for you

08-03-2005, 20:07

Quote:

Originally Posted by Matt D

You could try phoning Tech Support instead. They're open until midnight. Or, if you're lucky, one of the ntl employees here will see your post & be able to offer help

hi, thanks

whats the tech number as i cant find it anywhere, but i am jetlagged

mmm · 08-03-2005, 20:11

Quote:

Originally Posted by Matt D

Turn it off for at least 30secs, then turn it back on. Simple

Also, don't forget monkeybreath's kind offer of help

Yep, as the news article says.

No auto upgrade, as 300k users may want to stay on 300k & benefit from the old 1GB per day usage limit, rather than go up to 1meg, but have a 3GB per MONTH limit.

EDIT: Oh, looks like you can upgrade online, according to ian@huth

EDIT again: LOL, I'm a muppet. The news article does say 300k users can upgrade online anyway - only says they won't get done automatically.

Depends on how long the wait is

Just try the online thingy. Hopefully it will work for you

You are presented at first only with an option to upgrade to 2Mb or 3Mb, but if you continue (ie by clicking 2Mb) after checking your connection it gives the option to upgrade to only 1Mb at the same price with thhe cap.

MindfreeZe · 08-03-2005, 20:11

Does anyone know if the speeds will be upgraded anyway automatically to 3Mb or does the link have to be used?

gavnad · 08-03-2005, 20:13

speed upgrade only applies to new customers as of today unfortunately,as i understand exisiting 750 and 1 meg will be automatically upgraded at a later to be announced date,300 will have to request the upgrade as they will be capped at 3gb d/l's per month,this is what i have been led to believe anyways!

Splink · 08-03-2005, 20:15

Upgraded to 3Mbit here. Wouldn't let me do it via the webpage (something about the username not being recognised as belonging to the modem), so I phoned up customer services. Waited for three minutes. Spoke to a lovely Scottish lady who took about a minute to upgrade there and then. Asked if I wanted anything else, and if I wanted anyone to ring back tomorrow to make sure everything was okay! Restarted the cable modem, and I just downloaded my first MP3 at 358k/sec

Excellent stuff NTL. I'm really really pleased. You've got my custom for as long as you want it

ian@huth · 08-03-2005, 20:16

Quote:

Originally Posted by gavnad

speed upgrade only applies to new customers as of today unfortunately,as i understand exisiting 750 and 1 meg will be automatically upgraded at a later to be announced date,300 will have to request the upgrade as they will be capped at 3gb d/l's per month,this is what i have been led to believe anyways!

read the last few hundred posts.

badboybubby · 08-03-2005, 20:18

Quote:

Originally Posted by markmarkymark

thanks for providing this info ...

Personally I can not wait to 'down grade' to the 'higher speed' of 2Mbit (I'm on 1.5 MBit at the moment). I also brace myself for actually getting my downgrade approved and I sigh and hang my head as I get myself ready to fight the direct debit errors that I'm sure will exist after this downgrade

To be honest my dabble with file sharing has gone a bit boring now - I used to down load quite a bit

(no comment on what I downloaded) and the speeds were then important. I visted HMV the other day and it was great to actually look around the store and choose some stuff - like the good old days ....

I know that not everyone who uses these high speeds file shares, nor am I saying that those that do download or share stuff are sharing stuff they should not ... but I just have the feeling that this use is bottoming out and it will take newer / better uses (TV / video / video conference calls with family or similar) to make the best of the new speeds (which will obviously get even faster over the next few years).

I could do with some more upload bandwidth for my website stuff but I can put up with 200k (I think the current 1.5 Mbit service is 250k upload..).

I will be saving around ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£120 a year

cheers

Mark
__________________

Hi!

Personally, I think until it becomes clear to all that you will never get something for nothing, and in most other walks of life you pay for what you use, then this (your quote) is the reaction you will get. I think people will leave NTL and go to others without CAPS or those with more 'generous' CAPs. But in the end, market forces will dictate an 'averaging' of services through out ISP providers - just look at dial up now for example.......

mark

i'm exactly the same as you Mark, why spend an extra tenner a month for no extra cap?

gavnad · 08-03-2005, 20:21

oooppps my mistake sorry guys just got a tad overexcited

downquark1 · 08-03-2005, 20:22

I think it's time to add a summary of today's advice on the news page, this thread is 10 pages long with posts made today

uni · 08-03-2005, 20:23

Do I get a free cigar

At least the web page for upgrade as now changed

or was I just up to early

etccarmageddon · 08-03-2005, 20:24

Quote:

Originally Posted by A|ex

3GB a month is kind of harsh on such a fast connection, atm i am clocking in at around 40 - 60GB a day and the thought of coming home and being limited to that cap is a joke.

Its a good job i live in an area which is supported by other isps.

thanks that's the funnyest thing I've ever read on this forum.