08-03-2005, 19:22
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#826
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Inactive
Join Date: Mar 2005
Posts: 4
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Re: New Speed Upgrades 8th March. (Part 3)
Been upgraded to 1mb whist I wait for a new samsung box on April 9th  , still 1mb is better than the 750k I had this morning, so I guess it'll do til then.
The lady supposedly told my dad that we'd only pay £17:99 this month because they aren't currently able to offer us the full 2mb service until we get a new box, Anyone else had this???
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08-03-2005, 19:23
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#827
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Inactive
Join Date: Apr 2004
Location: Biggleswade
Age: 42
Services: VM Vivid 200
VM XL TV & Sky Sports
VM Phone
Posts: 895
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Re: New Speed Upgrades 8th March. (Part 3)
After seeing the NTL tier migration site, i'm calling T/S and Im in the process of upgrading now, hopefully. Ill edit when I have the results.
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08-03-2005, 19:24
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#828
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 57
Posts: 10,571
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by paul11974
im still paying £24.99 for 750k untill the contractors contact me ......now thats what i call customer care 
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excuse me but wtf are you on about
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08-03-2005, 19:25
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#829
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Guest
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by paulyoung666
excuse me but wtf are you on about 
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Agreed, he's still supposed to pay £24.99 as he's getting upgraded
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08-03-2005, 19:27
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#830
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 57
Posts: 10,571
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by Electrolyte
Agreed, he's still supposed to pay £24.99 as he's getting upgraded 
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excuse me but wtf are you on about , even more
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08-03-2005, 19:30
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#831
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Inactive
Join Date: Mar 2005
Location: manchester -=- BOLTON
Age: 39
Services: 3 meg SACM.. SKY digi.. NTL unlimited 24
Posts: 125
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Re: New Speed Upgrades 8th March. (Part 3)
im in the manchester -- bolton area no upgrade as yet u think i shud give em a call ? :S
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08-03-2005, 19:30
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#832
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Inactive
Join Date: Apr 2004
Location: Biggleswade
Age: 42
Services: VM Vivid 200
VM XL TV & Sky Sports
VM Phone
Posts: 895
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Re: New Speed Upgrades 8th March. (Part 3)
First result : I got told that it wont go through until midnight tonight (the last time I upgraded, from 600k>1Mb, admittedly a while back, was instant), but he did say it would be upgraded, is this normal?  (This was, of course on NTL tech support line).
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08-03-2005, 19:32
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#833
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Inactive
Join Date: Jan 2005
Location: Manchester (M41)
Services: V+/20 Meg/XL TV
Posts: 40
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Re: New Speed Upgrades 8th March. (Part 3)
Don't want to change box from a Pace to a Samsung (TiVo has problems with it). Will NTL give me a SACM instead?
on 750K btw
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08-03-2005, 19:33
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#834
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Inactive
Join Date: Mar 2005
Posts: 4
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Re: New Speed Upgrades 8th March. (Part 3)
Does anyone know if a Terayon TJ210 modem box for NTL can run a 2mb internet?
Really need to know, thx..
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08-03-2005, 19:34
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#835
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Inactive
Join Date: Jun 2003
Location: Cambridge
Posts: 16,760
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by Chase
Don't want to change box from a Pace to a Samsung (TiVo has problems with it). Will NTL give me a SACM instead?
on 750K btw
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Phone them & ask
I know that other people on here have switched from STB to SACM previously.
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08-03-2005, 19:34
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#836
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Inactive
Join Date: Mar 2005
Location: manchester -=- BOLTON
Age: 39
Services: 3 meg SACM.. SKY digi.. NTL unlimited 24
Posts: 125
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Re: New Speed Upgrades 8th March. (Part 3)
CS now closed
hope upgrade happens tonight
I wanna change my service level!
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08-03-2005, 19:36
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#837
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Inactive
Join Date: Jan 2005
Location: Manchester (M41)
Services: V+/20 Meg/XL TV
Posts: 40
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by Matt D
Phone them & ask
I know that other people on here have switched from STB to SACM previously.
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Cheers
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08-03-2005, 19:36
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#838
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Inactive
Join Date: Jun 2003
Location: Cambridge
Posts: 16,760
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by lingz89
Does anyone know if a Terayon TJ210 modem box for NTL can run a 2mb internet?
Really need to know, thx..
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Yep, easily. I still use a Terayon, & it's easily able to handle my new 2mb connection
The *only* people who need a new bit of equipment are those who use a Pace set-top box (STB) for their broadband - if they want the 2mb or 3mb service, they need to have the Pace STB replaced with a Samsung STB.
All of the standalone cable modems (SACMs) that ntl use (Terayon, Motorola, "ntl:home" badged Ambits, etc) can quite easily handle the new speeds.
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08-03-2005, 19:37
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#839
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Inactive
Join Date: Jun 2003
Services: xl phone & xl tv 2mb broadband £34.95pence
Posts: 1,229
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Re: New Speed Upgrades 8th March. (Part 3)
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Originally Posted by paulyoung666
excuse me but wtf are you on about 
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im on about other ntl customers paying only £17.99 for 1mb
while im stuck here waiting for contractors to call me and paying £7 more a month for a slower speed
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08-03-2005, 19:38
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#840
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cf.mega poster
Join Date: Jun 2003
Age: 39
Services: Plusnet FFTC
Posts: 4,948
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Re: New Speed Upgrades 8th March. (Part 3)
Quote:
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Originally Posted by cheesegoduk
Been upgraded to 1mb whist I wait for a new samsung box on April 9th  , still 1mb is better than the 750k I had this morning, so I guess it'll do til then.
The lady supposedly told my dad that we'd only pay £17:99 this month because they aren't currently able to offer us the full 2mb service until we get a new box, Anyone else had this???
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Yep the pace STB can only handle 1mb
I'm still on 750k, as my new SACM isn't coming till next Wednesday there's no reason to cause a fuss.
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