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New Speed Upgrades 8th March. (Part 3)
View Poll Results: Langley or Bromley?
Upgraded in Langley (Original ntl area) 76 35.35%
Upgraded in Bromley (ex Cable & Wireless area) 46 21.40%
I'm Langley but I haven't yet been upgraded. 41 19.07%
I'm Bromley but I haven't yet been upgraded. 52 24.19%
Voters: 215. You may not vote on this poll

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Old 08-03-2005, 19:22   #826
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Re: New Speed Upgrades 8th March. (Part 3)

Been upgraded to 1mb whist I wait for a new samsung box on April 9th , still 1mb is better than the 750k I had this morning, so I guess it'll do til then.
The lady supposedly told my dad that we'd only pay £17:99 this month because they aren't currently able to offer us the full 2mb service until we get a new box, Anyone else had this???
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Old 08-03-2005, 19:23   #827
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Re: New Speed Upgrades 8th March. (Part 3)

After seeing the NTL tier migration site, i'm calling T/S and Im in the process of upgrading now, hopefully. Ill edit when I have the results.
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Old 08-03-2005, 19:24   #828
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Re: New Speed Upgrades 8th March. (Part 3)

Quote:
Originally Posted by paul11974
im still paying £24.99 for 750k untill the contractors contact me ......now thats what i call customer care


excuse me but wtf are you on about
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Old 08-03-2005, 19:25   #829
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Re: New Speed Upgrades 8th March. (Part 3)

Quote:
Originally Posted by paulyoung666
excuse me but wtf are you on about
Agreed, he's still supposed to pay £24.99 as he's getting upgraded
 
Old 08-03-2005, 19:27   #830
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Re: New Speed Upgrades 8th March. (Part 3)

Quote:
Originally Posted by Electrolyte
Agreed, he's still supposed to pay £24.99 as he's getting upgraded

excuse me but wtf are you on about , even more
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Old 08-03-2005, 19:30   #831
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Re: New Speed Upgrades 8th March. (Part 3)

im in the manchester -- bolton area no upgrade as yet u think i shud give em a call ? :S
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Old 08-03-2005, 19:30   #832
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Re: New Speed Upgrades 8th March. (Part 3)

First result : I got told that it wont go through until midnight tonight (the last time I upgraded, from 600k>1Mb, admittedly a while back, was instant), but he did say it would be upgraded, is this normal? (This was, of course on NTL tech support line).
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Old 08-03-2005, 19:32   #833
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Re: New Speed Upgrades 8th March. (Part 3)

Don't want to change box from a Pace to a Samsung (TiVo has problems with it). Will NTL give me a SACM instead?

on 750K btw
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Old 08-03-2005, 19:33   #834
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Re: New Speed Upgrades 8th March. (Part 3)

Does anyone know if a Terayon TJ210 modem box for NTL can run a 2mb internet?

Really need to know, thx..
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Old 08-03-2005, 19:34   #835
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Re: New Speed Upgrades 8th March. (Part 3)

Quote:
Originally Posted by Chase
Don't want to change box from a Pace to a Samsung (TiVo has problems with it). Will NTL give me a SACM instead?

on 750K btw

Phone them & ask


I know that other people on here have switched from STB to SACM previously.
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Old 08-03-2005, 19:34   #836
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Re: New Speed Upgrades 8th March. (Part 3)

CS now closed


hope upgrade happens tonight

I wanna change my service level!
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Old 08-03-2005, 19:36   #837
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Re: New Speed Upgrades 8th March. (Part 3)

Quote:
Originally Posted by Matt D
Phone them & ask


I know that other people on here have switched from STB to SACM previously.
Cheers
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Old 08-03-2005, 19:36   #838
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Re: New Speed Upgrades 8th March. (Part 3)

Quote:
Originally Posted by lingz89
Does anyone know if a Terayon TJ210 modem box for NTL can run a 2mb internet?

Really need to know, thx..

Yep, easily. I still use a Terayon, & it's easily able to handle my new 2mb connection


The *only* people who need a new bit of equipment are those who use a Pace set-top box (STB) for their broadband - if they want the 2mb or 3mb service, they need to have the Pace STB replaced with a Samsung STB.


All of the standalone cable modems (SACMs) that ntl use (Terayon, Motorola, "ntl:home" badged Ambits, etc) can quite easily handle the new speeds.
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Old 08-03-2005, 19:37   #839
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Re: New Speed Upgrades 8th March. (Part 3)

Quote:
Originally Posted by paulyoung666
excuse me but wtf are you on about
im on about other ntl customers paying only £17.99 for 1mb

while im stuck here waiting for contractors to call me and paying £7 more a month for a slower speed
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Old 08-03-2005, 19:38   #840
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Re: New Speed Upgrades 8th March. (Part 3)

Quote:
Originally Posted by cheesegoduk
Been upgraded to 1mb whist I wait for a new samsung box on April 9th , still 1mb is better than the 750k I had this morning, so I guess it'll do til then.
The lady supposedly told my dad that we'd only pay £17:99 this month because they aren't currently able to offer us the full 2mb service until we get a new box, Anyone else had this???
Yep the pace STB can only handle 1mb

I'm still on 750k, as my new SACM isn't coming till next Wednesday there's no reason to cause a fuss.
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