New Speed Upgrades 8th March. (Part 3) - Page 53

tomjleeds · 08-03-2005, 18:28

SUGGESTION: Use option 5 when calling CS!

Seeing as the maximum anyone could get on the old package is about 16GB per day, I'm not totally sure how A|ex is getting 40-60GB per day. Or where he's storing it all for that matter.

Quote:

Originally Posted by Zeph

Can the Pace STB Cope with 2MBit, hopefully getting a Samsung box any time soon, once this is installed will they upgrade me if I phone them?

No, you can only get 1Mbps maximum through a Pace box. Call CS and request they replace it with a Samsung box and that they upgrade you to 1Mbps for the time being.

The Cyclist · 08-03-2005, 18:29

No, the Pace STB does not support 2meg only 1 see my previous posts.

John

cookie_365 · 08-03-2005, 18:30

Quote:

Originally Posted by spectra

lol my results

Tue, 8 Mar 2005 14:30:13 UTC
1st 128K took 0 ms = Infinity Bytes/sec = approx Infinity kbits/sec
2nd 128K took 16 ms = 8192000 Bytes/sec = approx 68157 kbits/sec
3rd 128K took 0 ms = Infinity Bytes/sec = approx Infinity kbits/sec
4th 128K took 15 ms = 8738133 Bytes/sec = approx 72701 kbits/sec

Ah, but the upload's crap, right ??

I'm now on 2Mbs in Brighton (Bromley) - through the website upgrade page, no hassle whatsoever.

This time last year I was gobsmacked at how fast my new 600Kbs connection was, and all for just ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£24.99 ...

Well done NTL

Florence · 08-03-2005, 18:32

Quote:

Originally Posted by Zeph

Can the Pace STB Cope with 2MBit, hopefully getting a Samsung box any time soon, once this is installed will they upgrade me if I phone them?

No the pace can only handle 1mb have to call them and arrange a free swap to the samsung box.

punky · 08-03-2005, 18:33

Quote:

Originally Posted by Zeph

Erm so will Pace STB Support 2MBit?

Mine is Samsung, not Pace. AFAIK No Pace boxes will support more than 1mbit. (Hell it struggled at that speed). I used have the latest 4000 box, and I still had to have it swapped.

fire · 08-03-2005, 18:33

Quote:

Originally Posted by Zeph

Erm so will Pace STB Support 2MBit?

no just 1mbit

toytown · 08-03-2005, 18:36

My friend is on the 768k service at the old billing rate of 19.99 (from when he signed up for the original 500k package), he was wondering with the upgrade if he would have to pay the 24.99 that everybody is paying or if he would stop on 19.99?

Anybody know the answer?

Thanx

SlackDad · 08-03-2005, 18:37

If anybody is subscribed to the broadband + Xbox live service from NTL, there is no option online to request this as an upgrade. I was upgraded to 2Mb but could not connect to Xbox live (and vice versa), as I was automatically upgraded to standard 2Mb service. NTL broadband guy suggested this was a slight oversight on NTL's part.

Mention this when upgrading to get the correct package (two IP addresses, etc.).

Hope this helps

BTW very pleased with upgrade. Thanks NTL

Sharpy · 08-03-2005, 18:37

Quote:

Originally Posted by Neil

No you don't, you can have a SACM (Stand Alone Cable Modem) for your BB on it's own.

to the site.

Im not sure if that applies to my area as anytime i have requested this im told that the broadband cannot be subscribed to on its own, ive been paying the extra ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£19.50 a month since i first got NTL for a phone-line and set-top box that i hardly ever use.

Ill wait till all this upgrade chaos is over and call them again.

paul11974 · 08-03-2005, 18:37

anyone in the bromley area been automaticly upgraded ?

Tricky · 08-03-2005, 18:38

Daft question - I thought exisiting customers were going to be charged for the upgrade I see no notice of this (Kirklees area 3mb avail). So I can have the double the speed for the same price with the same usage limit!?

bilal · 08-03-2005, 18:38

my mate has 300k... where does he go to get the upgrade to 1mb???
cause the one i used only has 2mb and 3mb
http://www.ntlworld.com/data-feeds/e...cablemodem.php

Thanks

Florence · 08-03-2005, 18:40

Quote:

Originally Posted by paul11974

anyone in the bromley area been automaticly upgraded ?

Have you visited this link and asked for the upgrade
__________________

Quote:

Originally Posted by Tricky

Daft question - I thought exisiting customers were going to be charged for the upgrade I see no notice of this (Kirklees area 3mb avail). So I can have the double the speed for the same price with the same usage limit!?

no charge for upgrade

2mb ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£24.99
3mb ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£37.99

mmm · 08-03-2005, 18:40

Just to confirm the new Terayon config file after upgrading online 300K to 1M (yes Ignition was correct about ntl definition of 1 millions bits) :-

Code:

C:\software\docsdiag>jview /cp docsdiag.jar docsdiag -v
DocsDiag v030720 Copyright 2001-3 Robin Walker rdhw@cam.ac.uk

Terayon DOCSIS Cable Modem: <<HW_REV: 6.62; VENDOR: Terayon; BOOTR: NONE; SW_REV
: 1.7.14; MODEL: >>

System up time                       = 0 days 00h 01m 31.03s

QoS max upstream bandwidth           = 100000 bps
QoS max downstream bandwidth         = 1024000 bps

Cable modem status                   = Operational

Date and Time                        = 2005-03-08,19:27:45.0+00:00
Configuration filename               = cmreg-tera210x-light.cm

Code:

Tue, 08 Mar 2005 19:36:11 GMT
1st 128K took 1079 ms = 121475 Bytes/sec = approx 1011 kbits/sec
2nd 128K took 1062 ms = 123420 Bytes/sec = approx 1027 kbits/sec
3rd 128K took 1063 ms = 123304 Bytes/sec = approx 1026 kbits/sec
4th 128K took 1078 ms = 121588 Bytes/sec = approx 1012 kbits/sec

paul11974 · 08-03-2005, 18:41

[QUOTE=Kits]Have you visited this link and asked for the upgrade
__________________

I have a set top box ?