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New Speed Upgrades 8th March. (Part 3)
View Poll Results: Langley or Bromley?
Upgraded in Langley (Original ntl area) 76 35.35%
Upgraded in Bromley (ex Cable & Wireless area) 46 21.40%
I'm Langley but I haven't yet been upgraded. 41 19.07%
I'm Bromley but I haven't yet been upgraded. 52 24.19%
Voters: 215. You may not vote on this poll

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Old 08-03-2005, 09:41   #406
d0pey
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Re: New Speed Upgrades 8th March. (Part 3)

Quote:
Originally Posted by zinglebarb
hello called c/s was told ive been updated but no speed change here ive got an older motorola modem could this be the cause
Give it an hour and reboot.
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Old 08-03-2005, 09:41   #407
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Re: New Speed Upgrades 8th March. (Part 3)

I'm in the PO12 area on 750k using a Pace STB

I get my new Samsung STB on Thursday afternoon

How do I get current STB to update to 1Mb before I get 2Mb service on Thursday?

I'm also using a LinkSys EtherFast Cable Router
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Old 08-03-2005, 09:41   #408
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Re: New Speed Upgrades 8th March. (Part 3)

Quote:
Originally Posted by IanUK
So you expect everyone with an STB to request a SACM, not exactly practical, the point is that STB users are always last, but never told this..
We have had constant news items about the speed threads.

http://www.cableforum.co.uk/article/...from-8th-march is one such example.
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Old 08-03-2005, 09:42   #409
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Re: New Speed Upgrades 8th March. (Part 3)

upgraded here in Kirklees using the tier upgrade.

The page automatically rebooted my CM and I got the new speed.
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Old 08-03-2005, 09:43   #410
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Re: New Speed Upgrades 8th March. (Part 3)

just got off the phone from CS a nice woman called karen she sed am currently on 1.5meg she tried changing package it wont let her says currently ammending package she sed u can reboot or wait to see what happens so am going to reboot and post bk feedbk here. she said the MANCHESTER area is all this week so get ready boys
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Old 08-03-2005, 09:43   #411
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Re: New Speed Upgrades 8th March. (Part 3)

Quote:
Originally Posted by boroboi
according to customer services your all lyers for saying youve been upgraded... lmfao
lmao, tell him/her to check the codes :p
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Old 08-03-2005, 09:43   #412
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Re: New Speed Upgrades 8th March. (Part 3)

Cardiff is Langley? Right?
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Old 08-03-2005, 09:43   #413
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Re: New Speed Upgrades 8th March. (Part 3)

Quote:
Originally Posted by dbateman2k5
I'm in the PO12 area on 750k using a Pace STB

I get my new Samsung STB on Thursday afternoon

How do I get current STB to update to 1Mb before I get 2Mb service on Thursday?

I'm also using a LinkSys EtherFast Cable Router
Surely you've asked for a Samsung box because the current STB can't handle the new speeds, so I can't understand why you are trying to get the current STB to handle the new speeds (esp when you're getting the Samsung in 2 days)
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Old 08-03-2005, 09:44   #414
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Re: New Speed Upgrades 8th March. (Part 3)

I just did the manual upgrade to 2mb, i can now download at 239kb a second and upload at 23kb a second.
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Old 08-03-2005, 09:44   #415
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Re: New Speed Upgrades 8th March. (Part 3)

Just upgraded manually in Herts. Thanks very much to everyone at NTL for the new speeds and at cable forum for the great coverage
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Old 08-03-2005, 09:45   #416
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Re: New Speed Upgrades 8th March. (Part 3)

Neil, I read on this forum that the Pace STB will be auto-upgraded to it's max capable speed of 1Mb for 750k users, til they get their new Samsung STB
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Old 08-03-2005, 09:47   #417
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Re: New Speed Upgrades 8th March. (Part 3)

Am at work right now so can't check my service. however looknig at some things it looks like I might have the speed upgrade.
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Old 08-03-2005, 09:49   #418
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Re: New Speed Upgrades 8th March. (Part 3)

Quote:
Originally Posted by nate
Cardiff is Langley? Right?
Yes.
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Old 08-03-2005, 09:50   #419
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Re: New Speed Upgrades 8th March. (Part 3)

Quote:
Originally Posted by Sibbo
Dunstable area now on 3MB service using the link above. No re-boot necessary.
What sort of speeds are you getting download and upload? God knows how long before Belfast is upgraded.!
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Old 08-03-2005, 09:50   #420
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Re: New Speed Upgrades 8th March. (Part 3)

Using online speed upgrade method, and I get this error:

Unable to identify the cable modem MAC (or Ethernet) address. Please reboot your PC and Cable Modem and try again. If you need further help, please contact our customer support (0800 052 2000).

Advice?

Thanks
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