paypal - urgent advice needed

Dave Stones · 24-02-2005, 23:14

Yes, here i am. I have checked my paypal account, just recently sold something on ebay so was planning to withdraw the funds. someone has got hold of my details though, there is a transaction dated on the 22nd feb for ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£430/$800. i would never spend this much through paypal. i have filed a complaint with paypal, and it says that it will take 10 days to come to an end before they can do anything.

is there anything else i can do, contacat hsbc or whatever? the funds are going to be debited from my maestro card in my current account, which will mean i wll go overdrawn...

*hates the internet now*

etccarmageddon · 24-02-2005, 23:21

nightmare.

**Paul** · 24-02-2005, 23:23

Report your card details as stolen and they will freeze the account from any new transactions

Keytops · 24-02-2005, 23:26

From that I assume the funds are going to be withdrawn from your HSBC account - in which case contact them ASAP and stop the transaction. Explain what's happend and they should be able to stop it. Paypal normally take a few days for a transaction like that to go through (so much for electronic transfers), so there time for it to be stopped. I'd also try and ring Paypal - the number is on this page http://www.paypal.com/uk/cgi-bin/web..._contact-phone

danielf · 24-02-2005, 23:26

I don't know how paypal works, but doesn't a maestro transaction require your authorization for every transaction? (i.e. can you not stop the money being taken from your bank account)

Dave Stones · 24-02-2005, 23:41

well, ive just got my card stopped. hopefully ive had this done in time to stop the transaction going through

as far as maestro authorisation goes, im not sure. used to be a switch card, and that was fine...

Paulie · 24-02-2005, 23:49

From what i can remember, you can also contact the seller (other end of the transaction) and let them know. That way they might be able to stop shipment.

Richard M · 24-02-2005, 23:50

Quote:

Originally Posted by Dave Stones

well, ive just got my card stopped. hopefully ive had this done in time to stop the transaction going through

as far as maestro authorisation goes, im not sure. used to be a switch card, and that was fine...

It doesn't make any difference what type of card it is, you'll still get ripped off.

Dave Stones · 24-02-2005, 23:54

Quote:

Originally Posted by Paulie

From what i can remember, you can also contact the seller (other end of the transaction) and let them know. That way they might be able to stop shipment.

i would if i knew who the seller was...somewhere in the middle of the USA is all i know. It says This transaction is subject to a buyer complaint or a chargeback. at the bottom of the transaction now though, which makes me feel a little easier. It's the fact that this transaction happened and I didn't get an email response about it that is making me a little uneasy. Anyway all my plastic has been cancelled and every password has been changed to some obscure sequence of numbers and symbols now. Ah well *big sigh*
__________________

Quote:

Originally Posted by Richard M

It doesn't make any difference what type of card it is, you'll still get ripped off.

noo, i meant fine about authorisation. I've never had to manually authorize anything with switch, so am assuming maestro is the same?

bopdude · 24-02-2005, 23:56

hope it comes right for you mate

Richard M · 24-02-2005, 23:59

I feel like cancelling my Paypal account, or at least removing my credit card information...

Dave Stones · 25-02-2005, 00:00

i am, as soon as this all blows over... old fashioned cheque and postal order all the way for dave now. i'm spooked... Gone through my emails and everything and there is nothing to suggest that I made this transaction.... *baffled*

Paulie · 25-02-2005, 00:05

If you log on to your paypal account and view all transactions, then find the dodgy one and hit the details link. It`ll come up with what, and who etc.....

Marge · 25-02-2005, 00:06

Quote:

Originally Posted by Richard M

I feel like cancelling my Paypal account, or at least removing my credit card information...

I have to say I logged straight onto my Paypal account just to make sure nothing dodgy had occured

Richard M · 25-02-2005, 00:06

Out of pure, old fashioned paranoia I've removed all credit card info from my Paypal account - not because of this but because I've been considering it for a long time.
I'lll just have to find a different, more secure way of paying my web host...