*ALL* ntl Cap Discussion Here Please. - Page 41

jtwn · 15-02-2005, 11:09

Whats to stop someone changing over to the business tier?

If i'm right, its only capped out of office hours?

Stuart · 15-02-2005, 11:11

Quote:

Originally Posted by jtwn

Whats to stop someone changing over to the business tier?

If i'm right, its only capped out of office hours?

AFAIK, nothing, apart from it's an 18 month contract, not a 12 month one..

DieDieMyDarling · 15-02-2005, 11:19

If i was to get the Business Broadband, would I have to get a business phoneline too? Or could i keep my current phonelines at the same monthly rates, and same call charges? I wouldn't mind signing up for an 18 month/2 year contract, if the service was uncapped through the day.

Neil · 15-02-2005, 11:20

Quote:

Originally Posted by scastle

AFAIK, nothing, apart from it's an 18 month contract, not a 12 month one..

It's a 2 year contract.....

EG- http://business.ntl.com/product_solu...band_lite_1500

Quote:

Originally Posted by ntl Business

Subject to contract and availability in ntl cabled areas
minium contract term of 24 months.

Also....

Quote:

Originally Posted by ntl Business

Offer available until December 31st 2004

You gotta love a company with it's finger on the pulse.....

[Edit]-I've just tried to see if there are any "download limits" in place, but I can't seem to find an AUP....

ian@huth · 15-02-2005, 11:42

Don't forget that any service that you change to may alter its terms and conditions, or strictly enforce a condition that prevents you using the service as you had planned, at any time and leave you high and dry, maybe having cost you a fair bit to make the change.
__________________

Quote:

Originally Posted by Neil

[Edit]-I've just tried to see if there are any "download limits" in place, but I can't seem to find an AUP....

One problem area that non-business customers taking a business service from NTL may face is set out in section 6 of the terms and conditions shown at http://business.ntl.com/terms_of_use/

[quote}6. YOUR WARRANTY TO NTL

The On-Line Services are for business use only and are available only to those customers resident within and obtaining the services from within the Territory. You warrant to ntl that you shall not be using the on-line services as a consumer and that you are resident within and will be requiring the services within the Territory.[/quote]

th'engineer · 15-02-2005, 14:21

Quote:

Originally Posted by Neil

You gotta love a company with it's finger on the pulse.....

Have you ever known NTL have their finger on the pulse. NTL are run by salesmen not techs, so the only way they will ever have there finger on the pulse is when they lose sales or have an increase in people leaving NTL.

If this happens because of a cap they will put it in reverse and throw money at it to get customers back.
They do the same things over again thats why we like them predictable

nidave · 15-02-2005, 14:29

Dont know if this has been said (sorry if it has)
Dont most "Unlimited / Uncaped " Services ahve a "Fair uage Policy" Where when they choose they can decide you are using too much resources and suspend/stop your services. At least advertising a cap lets people know where they stand and being transparent.

mentalis · 15-02-2005, 14:34

I haven't been following this thread closely, and now that capping looks more certain...

Is there somewhere where I can see what my monthly usage is, so I can make a decision about either upgrading my package (good for ntl) or leaving (bad for ntl)?

Thanks

Nigel

th'engineer · 15-02-2005, 14:38

Quote:

Originally Posted by mentalis

I haven't been following this thread closely, and now that capping looks more certain...

Is there somewhere where I can see what my monthly usage is, so I can make a decision about either upgrading my package (good for ntl) or leaving (bad for ntl)?

Thanks

Nigel

If your over it NTL will tell you

**Paul** · 15-02-2005, 14:39

Quote:

Originally Posted by mentalis

I haven't been following this thread closely, and now that capping looks more certain...

Is there somewhere where I can see what my monthly usage is, so I can make a decision about either upgrading my package (good for ntl) or leaving (bad for ntl)?

Thanks

Nigel

Other than monitoring it yourself, there is currently no real way to find out your usage.

th'engineer · 15-02-2005, 14:45

Quote:

Originally Posted by Paul M

Other than monitoring it yourself, there is currently no real way to find out your usage.

Hence can you trust NTL to check it for you

daxx · 16-02-2005, 03:38

Quote:

Originally Posted by th'engineer

Have you ever known NTL have their finger on the pulse. NTL are run by salesmen not techs, so the only way they will ever have there finger on the pulse is when they lose sales or have an increase in people leaving NTL.

Or to check if

the company is well and truly dead
there is life behind the IVR system (push 1 for this, 2 for that . . . . . ad infinitum)

/

cookster · 16-02-2005, 13:27

Not seen this mentioned before in relation to the cap discussion but currently I'm on 1.5mbit connection, so will be upgraded to 3mbit with 40 Gig cap.

Presently using my NTL email addresses I download loads of SPAM which they do not filter appropriately. Therefore if I exceed the 40 Gig limit I will be asking them if the number of SPAM messages I receive through their network is included in the 40 Gig. If so I will be telling them to get their own house in order!!!

16-02-2005, 13:28

I'm fuming at NTL now

3GB for the 1MB service? I would class that as being VERY un-fair.

It should be 10GB at least, since the 2MB and 3MB have 30-40GB, but 3GB is REALLY taking the biscuit

I'm sticking with 300K if I can, I prefer 1GB per day as I would go way over 3GB per month.

Robc66 · 16-02-2005, 13:32

why do ntl claim that they can handle 100mbit...yet they have to cap 1, 2 and 3 mbit.....seems a bit funny to me.