*ALL* Speed Upgrade Discussion In Here Please

[Doofy]

Yup very true it is a long time and the direct debit didnt please me either, having been a victim of NTL's bodged direct debit in the past. dont think i would be able to let them losse with another one. Maybe best to see which way the capping goes. Not a lot of point in rushing into these things after all like you say 2 years is a long time.

[Chrysalis]

Originally Posted by Doofy

Going on the business lite from earlier in this thread i just received this from NTL

and they called me back in record time from the email i sent them seems they do look after there business customers, neway for anyone interested



Our Broadband costs as requested.
There are no download limits during business hours (08.00-18.00 Mon-Fri),
out of these hours there is a 30 Gb download limit per month.

Broadband Lite (single user)

Installation £90 (One off charge)
Rental 1.5Mb £34.99 per month, there are no additional charges.
Rental 750k £24.99 per month, there are no additional charges.

Offer is on a 24 month deal
Payable by Direct Debit
Installation - Within 25 working days

Static IP addressing £10.00 one off charge. (If required)
· Faster email & internet access (Up to 30 times faster with 1.5meg than a
dial up connection)
· Fixed monthly cost no matter how long you stay on line
· Free registration of a .co.uk domain name of your choice (subject to
availability)
· 60 Mgs of web space for you to host your own website
· 10 email addresses for you & your staff
· 24-hr technical support helpline
· Manage your account online
· Lower contention ratio than many other suppliers


This offer also includes, if required, up to 8 Business analogue lines to be
installed free of charge. (Monthly line rental £13 per line per month)

This has made me even more interested, I knew static ip was possible on cable but been repeated told it isnt, yet here it is for business customers I pay by direct debit anyway so the only sticky point for me is the install fee.

Does this package get a speed boost when residental users go upto 3mbit or is this 1.5mbit staying the same? ignition or anyone else.

thanks

[ian@huth]

Don't forget with NTL Broadband Lite that you are only allowed to connect one computer and that prices are probably excluding VAT.

[Chrysalis]

yeah if exc vat it will push it over the residental price, but I think might still be worth it, it looks a different class of service.

[Stuart]

Originally Posted by Chrysalis

This has made me even more interested, I knew static ip was possible on cable but been repeated told it isnt, yet here it is for business customers I pay by direct debit anyway so the only sticky point for me is the install fee.

I have to admit, I always wondered why NTL say it's not possible. After all, a static IP address is assigned to a Mac address, and the cable modem has one of those.


I am sure Ignition or somebody will be along to enlighten us.

Does this package get a speed boost when residental users go upto 3mbit or is this 1.5mbit staying the same? ignition or anyone else.

thanks

I think someone said earlier in this thread said they were told NTL would, but not for a few months.

[Doofy]

i asked the same questions myself and many thanks to FIONA the prices quoted are inclusive of vat, and the business lite package is for up to 3 computers. Hope this helps. oops i forgot the 1.5mb will be upped to 3mb as well no charge.

[mrlipring]

ooh, i'm moving into a flat with NTL on sunday, and as much as i like NTL's service a few years ago, the capping these days will really put me off.

If the business package is as you guys say, it might be worth my while. I'm a heavy downloader, but the 13GB i can do during offpeak will be plenty, and then when we get back from work, the pipe can be used for browsing and halo 2

Can residential customers get business packages ok, though?


edit: and if i were to take a residential package at first, could i upgrade to a business package?

[Doofy]

Originally Posted by mrlipring

ooh, i'm moving into a flat with NTL on sunday, and as much as i like NTL's service a few years ago, the capping these days will really put me off.

If the business package is as you guys say, it might be worth my while. I'm a heavy downloader, but the 13GB i can do during offpeak will be plenty, and then when we get back from work, the pipe can be used for browsing and halo 2

Can residential customers get business packages ok, though?

Now that is the question when NTL rang me they asked me why i required a buisness line, and i simply told them that i was considering running my own business and didnt want to run into any problems running it from a residential line. The lady cocerned wasquite satisfied with this, and proceeded to answer all my questions in a polite manner. I then asked her if she would mind emailing this info to me for confirmation and my own records, and she did almost instantly, If only the rest of NTL could be like that.

[mrlipring]

Do we know if the business packages will get the speed increase as well?

[ian@huth]

Originally Posted by Doofy

i asked the same questions myself and many thanks to FIONA the prices quoted are inclusive of vat, and the business lite package is for up to 3 computers. Hope this helps. oops i forgot the 1.5mb will be upped to 3mb as well no charge.

This info doesn't fit in with what it says on the NTL Business website and normal business practice for quoting prices. Business Lite is stated to be for single user and the more expensive business package for multi user / network. http://business.ntl.com/product_solu...dband_packages

[Doofy]

Originally Posted by ianathuth

This info doesn't fit in with what it says on the NTL Business website and normal business practice for quoting prices. Business Lite is stated to be for single user and the more expensive business package for multi user / network. http://business.ntl.com/product_solu...dband_packages

Not the first time the home page has been wrong there is absolutley nothing stopping anyone connecting up to 3 computers on the business lite package. If this were not the case i wouldnt even be considering switching to this package hence the email from NTL Busines team which states 1 to 3 computers any more than that is a big no no. As it was explained to me single user means single business not single computer connected.

[HD462]

If you were using a router, how would they know how many you had connected anyway, as all they'd see would be the router wouldn't it?

Seems unfair that they'd limit a business to one computer when they don't with home users, they even recommend routers, and home networking on their site. If you're using a router you still only have one IP address anyway, on the WAN side, the router gives them to your PCs on the LAN side of the router.

[Loop]

yes its true, you can have up to 3 computers business lite package i rang them and also go an email from them about it and thinking to go for it my self


thank you Doofy for the information on this your just a great guy helping other member out wish they was more peeps like you

they also told me the 1.5 mb will be 3mb and cheaper them what i am paying now nice one doofy

now i can stay with ntl has i was going to go to an other ISP so this deal is well worth it
__________________

depending on your router has i can change my IPs in mine dont no if u can in others but i am not botherd about my ip

i have 3 computer on my router and my son sends me an email and i see a different ip number to mine and also my wife is different and all bhind a router
__________________

Dear XXXXX,

Our Broadband costs as requested.
There are no download limits during business hours (08.00-18.00 Mon-Fri),
out of these hours there is a 30 Gb download limit per month.

Broadband Lite (single user)

Installation £90 (One off charge)
Rental 1.5Mb £34.99 per month, there are no additional charges.
Rental 750k £24.99 per month, there are no additional charges.

Offer is on a 24 month deal
Payable by Direct Debit
Installation - Within 25 working days

Static IP addressing £10.00 one off charge. (If required)
· Faster email & internet access (Up to 30 times faster with 1.5meg than a
dial up connection)
· Fixed monthly cost no matter how long you stay on line
· Free registration of a .co.uk domain name of your choice (subject to
availability)
· 60 Mgs of web space for you to host your own website
· 10 email addresses for you & your staff
· 24-hr technical support helpline
· Manage your account online
· Lower contention ratio than many other suppliers


This offer also includes, if required, up to 8 Business analogue lines to be
installed free of charge. (Monthly line rental £13 per line per month)


If you have any queries or wish to place an order please call me on the
number below.

Kind regards

Wendy Barnwell
Ntl: Business Sales
Tel:0800 052 9000 (press sales option)
Fax:0800 052 5783
Email: wendy.barnwell@ntl.com

Terms and Conditions for quotes:
Subject to contract - Subject to network availability - Subject to full site
survey - Prices exclude VAT - Prices are budgetary and subject to change -
Non standard products are subject to final approval via NTL Business
Approval Process
ntl note:
This email is made in commercial confidence. It does not constitute an
official offer. Proposals will be subject to survey and wayleave. It is
intended for the exclusive use of the addressee(s) only and the contents
should not be disclosed to any other person. If you are not the intended
recipient please notify the sender immediately.


The contents of this email and any attachments are sent for the personal attention
of the addressee(s) only and may be confidential. If you are not the intended
addressee, any use, disclosure or copying of this email and any attachments is
unauthorised - please notify the sender by return and delete the message. Any
representations or commitments expressed in this email are subject to contract.

ntl Group Limited

[Doofy]

As i said there is nothing stopping you connecting more than 1 pc, i presume the weekend usage would come under that cap as well. One thing though, if all of a sudden people start to jump for the small business pack maybe NTL will begin to question there motives. Seeing as i do one hell of a lot of photoshop work and get paid for it then maybe it may be time for me to go this pack. Got ot keep the pennies coming in

[ian@huth]

Originally Posted by HD462

If you were using a router, how would they know how many you had connected anyway, as all they'd see would be the router wouldn't it?

Seems unfair that they'd limit a business to one computer when they don't with home users, they even recommend routers, and home networking on their site. If you're using a router you still only have one IP address anyway, on the WAN side, the router gives them to your PCs on the LAN side of the router.

If you was using a router they probably would not know, but it is possible to see beyond the router.

NTL Business advertise two services and two tiers. Broadband Lite 750k is £24.99 for single user and then there is Broadband for (multi user/network) †“ 750K for only £59.99 a month. Why have a multi user / network option if you can run 3 computers on single user? Something seems a bit fishy.
__________________

The email that Loopy got does not state that you can run three computers on Broadband Lite. It does however say that prices DO NOT include VAT as Doofy said that he was told they do.