Claranews

[iron25]

Anyone else having problems with claranews recently. Over the past few weeks I have downloaded mostly incomplete headers, out of 14,000 posts, only 2000 or so would be complete. I've had to subscribe to giganews just so that I can download what I'm after.

[Tricky]

I've noticed that the number of complete posts has gone down recently. Have you checked their own support newsgroups (I haven't!) - They normally sort things out it just takes them a while (like a certain cable company I know!)

[iron25]

I took a look in their support groups as well the announcements on their web site and nothing appears to mention any problems with the news servers. I can't be the only one having this problem and I'm surprised no-one has raised it as a problem. If it continues, I'll drop their support line an email. In the meantime giganews is good enough and with 50 day retention I can download everything that I missed on claranews
____________

Just spotted this in the announcements:
Return-Path: <Announce>
From: Announce List Service <Announce@CLARA.NET>
To: Announce List Subscriber
Reply-To: Announce List Service <Announce@clara.net>
Subject: news service delays to postings
Date: Thu, 20 Jan 2005 22:11:51 GMT

As a result of emergency maintenance work undertaken on the news
service this evening, there is a significant backlog of messages
to clear. This is having the effect of delaying postings made
by customers as well as those from the outside world.

We expect this backlog to clear overnight and further details will
be posted to claranet.news-service tomorrow.

steve


--
Claranet Ltd
info@clara.net


I checked out the news-service group and it does appear that quite a lot of users are having the same problem and claranews are aware of the number of incomplete postings. Hopefully, they can fix it soon