NTL caller display

[Tristan]

Originally Posted by Neil

The moral of the story is?

If you want Caller ID, get a BT phone line.

I've got caller ID on my Telewest line....

[bigitup_j]

Originally Posted by orangebird

What figures have you seen Neil??

Caller ID is not available for those customers the East South East and North West regions. It IS available in every other region of ntls network. Which is NOT the minority.

are those areas networks that were constructed by Nynex and Videotron?

[orangebird]

Originally Posted by bigitup_j

are those areas networks that were constructed by Nynex and Videotron?

YEP.

[Neil]

Originally Posted by orangebird

What figures have you seen Neil??

Caller ID is not available for those customers the East South East and North West regions. It IS available in every other region of ntls network. Which is NOT the minority.

So out of all the regions, how many ntl customers can get CLI?

[bob_builder]

Originally Posted by GAL

Why are ntl manufacturing phones that do not work on their system?

NTL do not manufacture them Alba do.

[orangebird]

Originally Posted by Neil

So out of all the regions, how many ntl customers can get CLI?

I don't know the figures Neil - I thought you did?

[Neil]

Originally Posted by orangebird

I don't know the figures Neil - I thought you did?

No I don't, the document I saw (& the confirmation that came with it from Aizad), was that most ntl customers can't/won't get the option of CLI.

[GAL]

Hi all

"A stick and a hornet's nest spring to mind"

I have now resolved the problem, thanks to you all here at cf

I now have the caller ID working on all 4 ntl dect phones

Thanks

Merry Christmas

Art

[Derek]

If its working on the Ntl line you might want to update the services you have.

If it's not I'll just be quiet and slink off into the corner again.

[andrew_wallasey]

Originally Posted by GAL

Hi
Thanks for all your advise
Round 1
This situation has been an ongoing problem since October
I have had the tantrums with all and sundry at ntl
With not being happy at the loss of all my services I did manage to get them to agree to cancel, but by then my bt line was disconnected as it had been transfered in # only to the ntl network.

So I resolved to continue the service with the promise of a better service
Round 2
It is only now on purchasing these caller ID dect phones, that I find they cannot supply me with that facility that is clearly advertised in their spin brochure.

I spoke to the sales staff at ntl and was advised "It is not available in your area.We are looking in to it and will inform you when available"

I live in London The capital City of England, Isn't anyone else concerned that this service is not available here
Why are ntl manufacturing phones that do not work on their system?

Sorry but why should someone in London get the service in preference to anywhere else in the country. That really makes me angry! I mean someone in London actually asked me if we had a daily postal delivery in Liverpool the other day.

[daxx]

Originally Posted by andrew_wallasey

Sorry but why should someone in London get the service in preference to anywhere else in the country. That really makes me angry! I mean someone in London actually asked me if we had a daily postal delivery in Liverpool the other day.

Something to do with the 'ant' mentality they all have. They rush around all day and crawl back all alone into their holes at night and have the mindset that seems to think that the rest of the UK should revolve around 'their' way of thinking.

Roll on regional devolution then the taxes I pay will be spent in 'my region' rather than supporting some whinging southerner who wants <insert item name here> yesterday and throws the rattle out of the pram when they cannot get what they want

Originally Posted by GAL

I live in London The capital City of England, Isn't anyone else concerned that this service is not available here
Why are ntl manufacturing phones that do not work on their system?

1. Your choice, you chose to live there for whatever reason, you should have made sure your requirements were available before you moved

2. No

3. NTL phones are 'badged' the equipment is 'manufactured' probably in the Far East for a UK supplier, in this case Alba.

[HD462]

We're in the North-East (formerly Comcast), and have CLI (I presume this is the same as caller display?). I've had it for about 10yrs or more, first on BT, then on Comcast (now NTL) for the last 6yrs or so.

It used to be £1 a month, as all the add-ons were, but it's now £1.50 a month (yes, a 50% increase came about overnight)

[bob_builder]

Originally Posted by HD462

It used to be £1 a month, as all the add-ons were, but it's now £1.50 a month (yes, a 50% increase came about overnight)

It is now £1.75 per month!

[Chimaera]

Makes no difference if you ask CS if it's available in your area - I rang them twice to confirm it was available and was told 'yes' both times, and that all I had to do to enable it was to ring CS when I was connected and it would be added. Imagine my annoyance when I became an ntl customer and rang to have it enabled, and being told it's not available and won't be as far as they are concerned! I'm back off to BT for the phoneline!

[HD462]

Originally Posted by bob_builder

It is now £1.75 per month!

Jeez...another increase slipped in on the sly. Why don't they tell you there's going to be price changes instead of just charging you without asking....they're always doing it?

Imagine going into a shop to buy something and you get to the till and they charge you more than the price you were shown, I'm sure that would go down well.