Moans and Pet Hates - Page 650

Carth · Today, 12:52

Follow up to the 'buying online' fiasco.

Spent 10 minutes on the phone trying to get through to a human at the bank.
10 minutes of a recorded voice telling me which wonderful services they can offer me, and the apps & websites to use.
10 minutes of me repeating *a certain naughty phrase* while waiting . . I read something online the other day about people giving abuse to AI, not surprised in the least . .
Anyway, eventually reached a pleasant woman who couldn't sort me out today . . . because after confirming all the security crap she threw at me that tied me to the account, I still need to be contacted by posted letter containing a code I have to ring back* and pass on to them.

*quite obviously another frustrating 10 minutes of uttering spectacular swear words at an inanimate object . . . such is life.

thenry · Today, 12:58

Why are you stressing out at your own doings? Bit mental no expecting different results

Carth · Today, 13:19

It's not 'my own doings' at all.

It's not me that decided I have to jump through hoops to spend my own money.
It wasn't me that thought making financial transactions online was easier and more secure than carrying cash . . until it wasn't.
It's not me that put in place 14 levels of security to access my bank account, yet it still wasn't good enough for them to act on.

I still like a modicum of control on how I live my life, not how the machines and their masters want me to live.

thenry · Today, 13:35

you want to buy something. You're the problem. Don't buy it and watch how it no longer becomes a problem.

Carth · Today, 13:40

Quote:

Originally Posted by thenry

you want to buy something. You're the problem. Don't buy it and watch how it no longer becomes a problem.

Funnily enough that's what happened

However, the problem will occur the next time I try to purchase online . . I say online because nobody stocks anything now (apart from garbage)

**Hugh** · Today, 13:49

Quote:

Originally Posted by Carth

It's not 'my own doings' at all.

It's not me that decided I have to jump through hoops to spend my own money.
It wasn't me that thought making financial transactions online was easier and more secure than carrying cash . . until it wasn't.
It's not me that put in place 14 levels of security to access my bank account, yet it still wasn't good enough for them to act on.
I still like a modicum of control on how I live my life, not how the machines and their masters want me to live.

That’s going well for you…

Strange - I pay for things online quite frequently, using 2 Factor Authentication, and don’t have any of these issues.

I think I can see a common factor/theme in your shopping issues…

Jaymoss · Today, 14:29

I think what is holding Carth back is the age of their bank account and lack of use in more modern ways. I would personally consider setting up a new modern account that will be app based from the off. The lack of proper contact details means the delay while waiting for the 2FA via mail