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Moans and Pet Hates
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Old Today, 12:52   #9736
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Re: Moans and Pet Hates

Follow up to the 'buying online' fiasco.

Spent 10 minutes on the phone trying to get through to a human at the bank.
10 minutes of a recorded voice telling me which wonderful services they can offer me, and the apps & websites to use.
10 minutes of me repeating *a certain naughty phrase* while waiting . . I read something online the other day about people giving abuse to AI, not surprised in the least . .
Anyway, eventually reached a pleasant woman who couldn't sort me out today . . . because after confirming all the security crap she threw at me that tied me to the account, I still need to be contacted by posted letter containing a code I have to ring back* and pass on to them.


*quite obviously another frustrating 10 minutes of uttering spectacular swear words at an inanimate object . . . such is life.
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Old Today, 12:58   #9737
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Re: Moans and Pet Hates

Why are you stressing out at your own doings? Bit mental no expecting different results
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Old Today, 13:19   #9738
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Re: Moans and Pet Hates

It's not 'my own doings' at all.

It's not me that decided I have to jump through hoops to spend my own money.
It wasn't me that thought making financial transactions online was easier and more secure than carrying cash . . until it wasn't.
It's not me that put in place 14 levels of security to access my bank account, yet it still wasn't good enough for them to act on.

I still like a modicum of control on how I live my life, not how the machines and their masters want me to live.

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Old Today, 13:35   #9739
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Re: Moans and Pet Hates

you want to buy something. You're the problem. Don't buy it and watch how it no longer becomes a problem.
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Old Today, 13:40   #9740
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Re: Moans and Pet Hates

Quote:
Originally Posted by thenry View Post
you want to buy something. You're the problem. Don't buy it and watch how it no longer becomes a problem.
Funnily enough that's what happened

However, the problem will occur the next time I try to purchase online . . I say online because nobody stocks anything now (apart from garbage)
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Old Today, 13:49   #9741
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Re: Moans and Pet Hates

Quote:
Originally Posted by Carth View Post
It's not 'my own doings' at all.

It's not me that decided I have to jump through hoops to spend my own money.
It wasn't me that thought making financial transactions online was easier and more secure than carrying cash . . until it wasn't.
It's not me that put in place 14 levels of security to access my bank account, yet it still wasn't good enough for them to act on.
I still like a modicum of control on how I live my life, not how the machines and their masters want me to live.

That’s going well for you…

Strange - I pay for things online quite frequently, using 2 Factor Authentication, and don’t have any of these issues.

I think I can see a common factor/theme in your shopping issues…
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