VM transferring email services to Junara

[45rpm]

Originally Posted by jem

So take up the offer, you now have a year to spin up a new Gmail etc. address and notify all of your contacts. After a year you cancel and don't pay anything.

Hello Jem, thanks for your reply. I agree with all that you say. However, I can't believe it's a huge amount for VM to keep the service. Also if other email providers did this, there would be public outrage.

I do feel let down by Virgin. The product itself was/is good, it was "sold" to me when I signed up AND if it wasn't for this forum I wouldn't have know this was imminent.

Didn’t you receive an email about it?

[cheekyangus]

Originally Posted by Hugh

Didn’t you receive an email about it?

I haven’t and neither have my relatives. I have a feeling someone else I know with cable email address doesn’t either, I only mentioned it to them yesterday in a message and haven’t had a response since.

I only found out about it because of this forum.

Some of the comms from VM have suggested they are doing this in stages rather than all at once as they said “through September” in one place on their website Q&A as I recall.

Given they are only giving 45 days from when they initiate it for each account (plus a few months longer to restore if you miss comms) it really isn’t good customer service, regardless of how few use their email these days.

[WildBill]

I haven't had an email informing of this either, its only reading this forum that I knew anything about it.

[Itshim]

Said it was happening with in stages . Haven't seen anything but ntlworld is not working at all , noted on other forums that quite a few people are having the same problem

Strange - I can still access my ntlworld email account (nothing in it, as it’s not used for anything - the VM bills are sent to my VM/O2 consolidated a/c email address).

I left VM almost 2 years ago now, but I can still connect to mine, via POP.
Nothing but Spam these days, so I only pull from it manually, once a week.

[spiderplant]

Originally Posted by 45rpm

Also if other email providers did this, there would be public outrage.

Funnily enough, I received this today:

As part of your Plusnet services, you have access to the Plusnet email address <snip>@<snip>.plus.com.

We’re making important changes to Plusnet email and webspace services that affect this email address. To keep these services secure, reliable and well supported in the future, specialist email provider Greenby will manage all Plusnet email, webspace and domain services.

This change only affects the Plusnet email address linked to your service: <snip>@<snip>.plus.com. If you currently have webspace with Plusnet, this will also be transferred if you choose to migrate your email inbox to Greenby.

If you wish to continue using your Plusnet email service by transferring to Greenby, you must opt in by following the instructions below before the deadline shown in this email.

If you don’t want to keep this email address, or do not opt in by the deadline given, your email service and associated data will not be transferred to Greenby and these services will be ceased by 14112026.

You must Opt In to continue using your current email and webspace services.