General : TV360 - pro and cons

[Mr K]

Originally Posted by trickytree

Just come here to mention the email as got it in the last 30 mins.
We have 2 V6 still on Tivo and both 90+ % full (I know we struggle to watch stuff without it being replaced) so we really wouldn't want to wipe everything for a lesser product.

My dad was semi forced from what I can tell to change to 360 as they came to replace his hub so he could still use his landline as he's classed as vulnerable and has this telephone alerting system thing linked to a bracelet he wears.
Admittedly he doesn't have a lot recorded if anything but they are definitely putting more pressure on moving to 360

Action required: Your TV box needs an upgrade - was the subject of the email
Hello trickytree,

Your current Virgin TV box won’t be supported for much longer. This means it will lose functionality soon and eventually stop working altogether.


The good news is we can upgrade you to a new Virgin TV 360 box at no extra cost. But you'll need to take action to make this happen

You pay VM to support you. If their service stops working, then stop paying. Contract law is on your side.

[joglynne]

I have just received yet another email "Your current Virgin TV box won’t be supported for much longer" it will interesting to see when it starts to show a date.

Not all that bothered about actually 'upgrading' to 360 but VM are currently "grating my carrot", as a lovey gentleman used to say.

We have 2 V6 boxes and I am currently seeing how my husband copes using the original TV mobile with the TV, already connected to a freeview aerial, that he uses every morning so that I can get rid of that V6 box. if he can copes then he can take his time dealing with the new VM 360 remote when we are forced to update our main TV.

[Itshim]

Originally Posted by joglynne

I have just received yet another email "Your current Virgin TV box won’t be supported for much longer" it will interesting to see when it starts to show a date.

Not all that bothered about actually 'upgrading' to 360 but VM are currently "grating my carrot", as a lovey gentleman used to say.

We have 2 V6 boxes and I am currently seeing how my husband copes using the original TV mobile with the TV, already connected to a freeview aerial, that he uses every morning so that I can get rid of that V6 box. if he can copes then he can take his time dealing with the new VM 360 remote when we are forced to update our main TV.

Seen here it will be stopped in late 2027 a lot can change in that time scale . If it ain't broke etc

[japitts]

Originally Posted by Mr K

You pay VM to support you. If their service stops working, then stop paying. Contract law is on your side.

Trouble is, that would also be an argument for maintaining 2G networks indefinitely for as long as there are 2G-only customers out there.

[gunner45]

Originally Posted by Mr K

You pay VM to support you. If their service stops working, then stop paying. Contract law is on your side.

The service will keep working, all you need do is accept the offer of the free migration to a TV 360. And if you stop paying you'll likely find that that the debt results in a default notice being registered on your credit file, which stays for six years and impacts your ability to get other credit. And VM might even get a County Court Judgment (CCJ) issued against you.