Hello all, I have been a member on these forums for years with just a few posts, I have just changed my contract which was coming to an end, this post may help someone.
First of all the VM 150 phone button press connected me to Retentions in Manila.
I was on M500 Volt speed, Mega TV inc Sky Sports, Sky cinema, TNT sports, Netflix standard with ads and Anytime chatter landline, paying £119pm.
The gentleman I spoke to took some understanding but I think he looked after me in the end. I have agreed to a new 5.0 hub replacing my 3.0 with 1G broadband, (keep my V6) Netflix standard, Mega TV inc SS,Cinema, TNT sports, anytime chatter land line and I have agreed to pay £99pm plus the usual £4 annual increases for 2 years.
I know some people will have a better deal but I am happy with this, being of a certain age I do not have to worry about changing things as I like the simple life. So, I am saving £240per annum with a slightly better service and any problems I know that I can rely on you guys for some info.