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Cancellation and equipment return
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Old Today, 08:06   #16
Jaymoss
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Re: Cancellation and equipment return

first thing I did was cancel my DD with VM in case they tried to throw charges at me. I told them I am disabled and will send it back when I can. They put me on some register. (likely this guy is a dick register) and said send it when you can I never did
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Old Today, 09:11   #17
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Re: Cancellation and equipment return

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Originally Posted by Jaymoss View Post
first thing I did was cancel my DD with VM in case they tried to throw charges at me. I told them I am disabled and will send it back when I can. They put me on some register. (likely this guy is a dick register) and said send it when you can I never did
I just cancelled mine too seeing my last VM bill was £0.00 but I think they can still use BACs to bill me just like the TV licence got refunded without a DD in place.

I wonder if VM will give me confirmation the kit or even the correct kit was returned.
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Old Today, 09:59   #18
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Re: Cancellation and equipment return

It's probably already on its way out to a new mug customer
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Old Today, 10:27   #19
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Re: Cancellation and equipment return

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Originally Posted by Carth View Post
It's probably already on its way out to a new mug customer
To be fair VM was my only option for high speed internet until late last year so it's served me well but now I have access to FTTP I can swap between providers yearly to easily keep my bills down if I wish. I've currently gone with Zen which is £15 more expensive than Sky each month but I never wanted to signup with a company like Sky.
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