General : Virgin TV (2026)

[Itshim]

Originally Posted by vincerooney

its frustrating once people get off the v6 vm will save money on the tivo license. could get some more benefits then. frustrating people refuse to accept change

If they wanted to they could send everyone a new controller and say that as .....of you will be switched .

[Mr K]

Originally Posted by Itshim

If they wanted to they could send everyone a new controller and say that as .....of you will be switched .

The problem is that 360 is substantially different ( worse imho), and wipes all recordings. So they need 'customer buy in' before proceeding otherwise a lot of unhappy punters. If they've agreed to it then they've no comeback. Hence all the constant misleading 'upgrade' coms , and blackmail about missing channels/apps. It's 'entrapment', will you fall for it ?

[Itshim]

Originally Posted by Mr K

The problem is that 360 is substantially different ( worse imho), and wipes all recordings. So they need 'customer buy in' before proceeding otherwise a lot of unhappy punters. If they've agreed to it then they've no comeback. Hence all the constant misleading 'upgrade' coms , and blackmail about missing channels/apps. It's 'entrapment', will you fall for it ?

NO, when it happens it happens

[noel43]

Originally Posted by vincerooney

its frustrating once people get off the v6 vm will save money on the tivo license. could get some more benefits then. frustrating people refuse to accept change

If it works why fix it.

[OLD BOY]

Originally Posted by nomadking

Apparently the majority of VM TV customers are still with V6 with TiVo.

I think that most people don’t worry about changing their services, boxes or appliances until they break down.

---------- Post added at 19:10 ---------- Previous post was at 18:55 ----------

Originally Posted by Mr K

The problem is that 360 is substantially different ( worse imho), and wipes all recordings. So they need 'customer buy in' before proceeding otherwise a lot of unhappy punters. If they've agreed to it then they've no comeback. Hence all the constant misleading 'upgrade' coms , and blackmail about missing channels/apps. It's 'entrapment', will you fall for it ?

Whatever new box you transfer to, you will lose your recordings, but you can still see them on demand. That’s what I did when I downloaded my 360 software.

The 360 has advantages that the TiVo doesn’t have, and the TiVo has some that the 360 doesn’t. But for most of us, the disadvantages are not significant at all.

Of course it’s an upgrade. You get the benefit of the things that are genuinely useful and that most people expect or want from modern boxes these days on the 360 (such as voice control and profiles) that are not on TiVo, and the features people used to moan about, such as the lack of a ‘suggestions’ folder have been rectified.

Originally Posted by OLD BOY

I think that most people don’t worry about changing their services, boxes or appliances until they break down.

Wow, you have made a statement I agree with.

[cheekyangus]

Originally Posted by vincerooney

its frustrating once people get off the v6 vm will save money on the tivo license. could get some more benefits then. frustrating people refuse to accept change

Change isn’t always better and everyone feels differently about it. That goes for everything in life, not just tech.

---------- Post added at 22:29 ---------- Previous post was at 22:27 ----------

Originally Posted by OLD BOY

I think that most people don’t worry about changing their services, boxes or appliances until they break down.

---------- Post added at 19:10 ---------- Previous post was at 18:55 ----------



Whatever new box you transfer to, you will lose your recordings, but you can still see them on demand. That’s what I did when I downloaded my 360 software.

The 360 has advantages that the TiVo doesn’t have, and the TiVo has some that the 360 doesn’t. But for most of us, the disadvantages are not significant at all.

Of course it’s an upgrade. You get the benefit of the things that are genuinely useful and that most people expect or want from modern boxes these days on the 360 (such as voice control and profiles) that are not on TiVo, and the features people used to moan about, such as the lack of a ‘suggestions’ folder have been rectified.

You’ve spoken to most of VM’s TV customers have you OB?

[RichardCoulter]

Originally Posted by OLD BOY

I think that most people don’t worry about changing their services, boxes or appliances until they break down.

---------- Post added at 19:10 ---------- Previous post was at 18:55 ----------



Whatever new box you transfer to, you will lose your recordings, but you can still see them on demand. That’s what I did when I downloaded my 360 software.

The 360 has advantages that the TiVo doesn’t have, and the TiVo has some that the 360 doesn’t. But for most of us, the disadvantages are not significant at all.

Of course it’s an upgrade. You get the benefit of the things that are genuinely useful and that most people expect or want from modern boxes these days on the 360 (such as voice control and profiles) that are not on TiVo, and the features people used to moan about, such as the lack of a ‘suggestions’ folder have been rectified.

How does it's version of suggestions work? This is one improvement, but the main issues of not being able to record radio (wouldn't be too difficult to add them to the EPG) and the loss of QuickView (don't think this can be TiVo patented as other services have this) are my main gripes about it.

[TimeLord2018]

Quickview is TiVo patent

[newapollo]

Originally Posted by RichardCoulter

How does it's version of suggestions work? This is one improvement, but the main issues of not being able to record radio (wouldn't be too difficult to add them to the EPG) and the loss of QuickView (don't think this can be TiVo patented as other services have this) are my main gripes about it.

The radio stations could easily be added to the EPG, in the same manner as the FAST channels, however you still wouldn't be able to record them as they are streamed.

VM's TV360 and Stream boxes run on the Horizon firmware which was developed by Virgin's parent company Liberty Global for their other European cable operations which ceased carrying radio in a linear format with the onset of the digital switchover almost two decades ago.

The Netherlands (Ziggo) became the first country to switch off its analogue terrestrial television network and completed the digital switchover on 11th December 2006.

The radio stations are streamed via the BBC Sounds app and also via the Radioline app - which are also available on the V6 boxes.

[RichardCoulter]

Originally Posted by newapollo

The radio stations could easily be added to the EPG, in the same manner as the FAST channels, however you still wouldn't be able to record them as they are streamed.

VM's TV360 and Stream boxes run on the Horizon firmware which was developed by Virgin's parent company Liberty Global for their other European cable operations which ceased carrying radio in a linear format with the onset of the digital switchover almost two decades ago.

The Netherlands (Ziggo) became the first country to switch off its analogue terrestrial television network and completed the digital switchover on 11th December 2006.

The radio stations are streamed via the BBC Sounds app and also via the Radioline app - which are also available on the V6 boxes.

BT/EE allow streamed TV channels to be recorded, so I don't understand why the same can't be done for radio??

---------- Post added at 03:19 ---------- Previous post was at 03:16 ----------

Originally Posted by TimeLord2018

Quickview is TiVo patent

In that case they could just call it something else (other sites use something similar) as they have done to get Suggestions back.

[ozsat]

BT/EE use IP Multicast streaming so there appears to be no delay in the tv services when compared to other platforms. So you can't compare it with other streaming platforms.

Quite a lot of the Freeview channels are NOT even carried on the BE/EE streaming service. On their box you can choose Freeview or BT/EE - but not both!

Platforms can't add radio channels to their EPG without the consent of the service - and BBC have been titening up of their services and forcing people to use BBC Sounds.

EE/BT has BBC radio in their EPG but when you select them they load BBC Sounds.

Originally Posted by RichardCoulter

BT/EE allow streamed TV channels to be recorded, so I don't understand why the same can't be done for radio??

---------- Post added at 03:19 ---------- Previous post was at 03:16 ----------



In that case they could just call it something else (other sites use something similar) as they have done to get Suggestions back.

[OLD BOY]

Originally Posted by cheekyangus

Change isn’t always better and everyone feels differently about it. That goes for everything in life, not just tech.

---------- Post added at 22:29 ---------- Previous post was at 22:27 ----------



You’ve spoken to most of VM’s TV customers have you OB?

Have you? The advantages of having the TiVo compared with the 360 are related to functions that most people don’t use anyway, such as series links and wishlists. Do you really think that the average punter cares at all about those functions?

Most people just want to watch TV.

[cheekyangus]

Originally Posted by OLD BOY

Have you? The advantages of having the TiVo compared with the 360 are related to functions that most people don’t use anyway, such as series links and wishlists. Do you really think that the average punter cares at all about those functions?

Most people just want to watch TV.

No I haven’t and neither have you, so neither of us can make definitive statements, only guesses based on our separate anecdotal experience.

What is an “advantage” to one person isn’t necessarily perceived as an advantage by others, so this is still simply opinion. Every person in the world is an individual, with a unique mix of opinions on everything.

Series Link is a core feature on most recordable TV boxes so would imagine that most who use the recording facilities would care about it. However since I haven’t talked to the majority of TV Customers I cannot say either what function the average punter uses, or thinks is an “advantage”, only speculate.

[Joedm45]

Still no series link page on the 360 then?

Wow