General TV360 - Page 14

nodrogd · 29-06-2025, 10:59

Quote:

Originally Posted by nomadking

I seem to remember that the scart output was copy protected. HDMI output is copy protected with HDCP.

The analogue SCART output on the TiVO 500 is unencrypted. Broadcasters would have to use Macrovision blocking to prevent this low resolution copying, but in practice they very rarely did, so if you have one of these boxes you should still be able to use it. The mini SCART on the V6 TiVO is disabled, but if you have a V6 you can keep it as they are still supported.

mike @ home · 23-09-2025, 16:48

Hi All.
I have just got this email off VM.

Email Heading.. Your TV box needs an upgrade.

Here is the contents of the email,
Hello Mike,
Just a heads up that the Virgin TV box you currently have is using old software, which means you aren’t getting the most out of your services.

The good news is, we can upgrade you to a new Virgin TV 360 box at no extra cost.

Choose how you upgrade

Sign in to My Virgin Media using the button below and request an upgrade. We’ll send you some bits and bobs in the post and guide you through the setup – no need to book an engineer visit.
or
Head to the ‘Apps and Games’ section on your telly box, select ‘Upgrade now’, then follow the steps on the screen. After that, we’ll send you everything you need in the post.

It may take up to 7 days to process your order after you request the upgrade.

What I want to know is... Can I just stay with the V6 set top box or will they force me to upgrade ?

Thank you for any help.

Mike.

japitts · 23-09-2025, 16:53

Quote:

Originally Posted by mike @ home

Hi All.
I have just got this email off VM.

[sni[]
What I want to know is... Can I just stay with the V6 set top box or will they force me to upgrade ?

If you're happy with the V6, you may remain on it. I had exactly the same email a few months back, ignored it, and am still happily using my V6.

There have been many similar reports on the VM community forum, the conversion is voluntary.

RichardCoulter · 23-09-2025, 16:56

They are trying to manipulate people into thinking that changing over is an inevitable process that you have to do.

As far as i'm aware V6 users can still keep their (IMO superior) box and don't have to change over.

mike @ home · 23-09-2025, 17:07

Thank you so much Richard, I can now relax.

I will stay with my V6.

djmagnifique · 23-09-2025, 20:43

I've had the email twice this year so far, first time was mid April and again last week.

I was recently affected by an issue where my IP address was routing to Stockton, California (it affected a lot of people in the Teesside area) and one useless person I spoke to at customer services was trying to convince me that upgrading my TV box would fix the routing issue.

mike @ home · 23-09-2025, 22:56

Hi, That's where I am, well just outside Saltburn.

RichardCoulter · 24-09-2025, 02:41

Quote:

Originally Posted by djmagnifique

I've had the email twice this year so far, first time was mid April and again last week.

I was recently affected by an issue where my IP address was routing to Stockton, California (it affected a lot of people in the Teesside area) and one useless person I spoke to at customer services was trying to convince me that upgrading my TV box would fix the routing issue.

I suspect they are on commission to get people to move to the 360, so they may have known they were talking rubbish.

OLD BOY · 25-09-2025, 13:33

An update has been made to the 360 software. Instead of search results being displayed in written lists, they are now displayed on tiles, which is a much better experience for users.

**Paul** · 25-09-2025, 13:36

Quote:

Originally Posted by OLD BOY

Instead of search results being displayed in written lists, they are now displayed on tiles, which is a much better experience for users.

How awful. Childish tiles instead of real text.
Its certainly not "a much better experience for users".

OLD BOY · 26-09-2025, 09:45

Quote:

Originally Posted by Paul

How awful. Childish tiles instead of real text.
Its certainly not "a much better experience for users".

I guess it all depends on how fixated you are on old technology and methods. All the streamers use tiles, which is much better visually, but yes, some people just don't like change.

**Hugh** · 26-09-2025, 10:02

People sometimes confuse 'new' with 'improved' - they are not synonyms...

**Paul** · 26-09-2025, 16:11

Quote:

Originally Posted by OLD BOY

I guess it all depends on how fixated you are on old technology and methods. All the streamers use tiles, which is much better visually, but yes, some people just don't like change.

No need to be a patronising ass.

"Much better" is just an opinion, not an actual fact.

Not everyone finds tiles "much better visually", I find them dreadful.
They also tend to take up more space, so you get less results per page.

"some people just don't like change" - well if they consider it a bad change, then of course they dont.

Mr K · 26-09-2025, 17:03

Quote:

Originally Posted by Hugh

People sometimes confuse 'new' with 'improved' - they are not synonyms...

VMs word is 'upgrade'. It maybe is to their profits -getting rid of the Tivo functions, for their own cheaper inferior Horizon software.

However a lot of customers fall for it. Buyers regret. VM happily tell them in retrospect there's no way back, and it was voluntary. (no mention of this in their 'your box needs an upgrade' communications).

vincerooney · Yesterday, 00:48

Its all personal taste and a lot of people dont like change. I find the 360 software to be superior in every way