General : Virgin TV (2024)

[vincerooney]

Got an engineer booked tomorrow to do some "external work" and i dont need to be in for it. apparently the wire in my front garden is "too narrow" and i'm too far from the exchange etc.

Internet has been pretty decent all the time though. i'm on 1gig and currently getting 830mpbs on fast.com

will it get a lot better after the work tomorrow or is it just future proofing? How long should i expect the internet to be down etc as i'm working from home haha

Probably future proofing, I doubt you'll get much better than 830.

[spiderplant]

Originally Posted by vincerooney

How long should i expect the internet to be down etc as i'm working from home haha

I was just looking at a job like that which took 1h20. But the internet wouldn't have been down for all that time. And the time will vary depending on cable lengths, cabinet type etc

[Kevc69]

Had another engineer out yesterday to try and diagnose the intermittent internet drop outs.
No identifiable faults found so he was going to ask the network team if they'd take a look at the problem.
At least I now have an alternative hi-speed provider available if they cant fix it rather than openreach whose speeds are laughable here. (not enough puff to run sky stream!)

[Mr K]

Channel 5 is being renamed to:-

Spoiler: 

'5'

Took some branding consultants many years and millions of pounds to come up with that one.
https://metro.co.uk/2024/08/20/major...name-21453887/

[Dingbat]

Probably used the same consultants as UKTV did with renaming channels to U&.

[jfman]

Private sector efficiency.

[epsilon]

Originally Posted by Mr K

Channel 5 is being renamed to:-

Spoiler: 

'5'

Took some branding consultants many years and millions of pounds to come up with that one.
https://metro.co.uk/2024/08/20/major...name-21453887/

At least they didn't name it "Five" this time...

[vincerooney]

Originally Posted by spiderplant

I was just looking at a job like that which took 1h20. But the internet wouldn't have been down for all that time. And the time will vary depending on cable lengths, cabinet type etc

well they turned up. they knocked on my door even though they said i didn't need to be in? I offered them a drink and whether they needed anything. they said they'd let me know when they were done.

they then looked at my front garden and the pavement in front of my house. got in their van after 20 mins and drove off never to return haha.

I did some digging online and got told this:

We've checked this for you today and the reason it was not done is because further construction work is needed. The team who went out today have put this;
Cannot do job as it requires surface works and the Tee is more to the neighbours side.

They have booked an all day visit in tomorrow for an audit, this is to scope what works need doing and then booked a preliminary date in for the works for the 10th September, though hopefully it can be done sooner. You'll be contacted if so by the relevant team.

No idea what any of this means mind!

[RichardCoulter]

Just had a pop up notification to say that I can now change my V6 to the 360 via an app that's become available on the STB.

I suspect that this is the start of the major push to get people onto the 360 before it's pulled.

Edit: Has anyone found that retention deals are being linked to a condition that their V6 is converted to the 360?

[Media Boy UK]

Originally Posted by RichardCoulter

Just had a pop up notification to say that I can now change my V6 to the 360 via an app that's become available on the STB.

I suspect that this is the start of the major push to get people onto the 360 before it's pulled.

Edit: Has anyone found that retention deals are being linked to a condition that their V6 is converted to the 360?

That been on my V6 for about FOUR weeks now.

---------- Post added at 02:17 ---------- Previous post was at 02:15 ----------

I won't be moving to TV360 any time soon just to get some Sports via Sky Sports + app that I don't watch.

Originally Posted by RichardCoulter

Just had a pop up notification to say that I can now change my V6 to the 360 via an app that's become available on the STB.

I suspect that this is the start of the major push to get people onto the 360 before it's pulled.

Edit: Has anyone found that retention deals are being linked to a condition that their V6 is converted to the 360?

Nope - just got one, and keeping the V6 (for the avoidance of doubt, swapping the box was never mentioned).

[Mr K]

Originally Posted by RichardCoulter

Just had a pop up notification to say that I can now change my V6 to the 360 via an app that's become available on the STB.

I suspect that this is the start of the major push to get people onto the 360 before it's pulled.

Edit: Has anyone found that retention deals are being linked to a condition that their V6 is converted to the 360?

Don't do it Richard, the VM forums are full of folks regretting switching. A lot of functions are missing on the 360, plus talking your remote control will get you locked up

Can't see them forcing migrations, it would have to be voluntary as folks will lose their recordings. I recently recontracted and it wasn't mentioned. A lot still have the old Tivo and haven't upgraded a V6 yet, VM don't have a history of rolling new equipment out quickly. It will probably be new apps/ updates only on the new box, like Sky+, to try and sucker the punters to switch. The only app I use is iplayer, then I mostly use my smart TV for that as its quicker.

Hopefully VM have learnt a lesson from the 360 and do some consumer testing before their next box.

[fox35]

Originally Posted by Mr K

Don't do it Richard, the VM forums are full of folks regretting switching. A lot of functions are missing on the 360, plus talking your remote control will get you locked up

Can't see them forcing migrations, it would have to be voluntary as folks will lose their recordings. I recently recontracted and it wasn't mentioned. A lot still have the old Tivo and haven't upgraded a V6 yet, VM don't have a history of rolling new equipment out quickly. It will probably be new apps/ updates only on the new box, like Sky+, to try and sucker the punters to switch. The only app I use is iplayer, then I mostly use my smart TV for that as its quicker.

Hopefully VM have learnt a lesson from the 360 and do some consumer testing before their next box.

I recently managed to recontract and switch my account back to V6 from the awful 360 at the same time, it took several days and different telephone advisors, but I persisted and it paid off. That 360 is a mess.

[epsilon]

Originally Posted by RichardCoulter

Just had a pop up notification to say that I can now change my V6 to the 360 via an app that's become available on the STB.

I suspect that this is the start of the major push to get people onto the 360 before it's pulled.

Edit: Has anyone found that retention deals are being linked to a condition that their V6 is converted to the 360?

Probably. If they can get enough people to choose to switch, the V6 user base will decrease. When the numbers are low enough, Virgin has the opportunity to say that they can't justify running the V6 service for such a small number of users.