How Can I Pay You with All Possibilities Impossible?
02-02-2023, 22:20
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#1
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cf.member
Join Date: Jan 2021
Posts: 5
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How Can I Pay You with All Possibilities Impossible?
Hello,
It just occurs to me that, if I suddenly have a cash flow problem and I find that my Virgin Media services are "restricted", then I will not be able to pay Virgin Media by any means.
Previously I was able to use my phone. But now that my phone has to go through my home hub that facility will be lost to me.
But VM has now dropped their phone payment facility. And VM's online payment system is impossible to use because VM has cunningly covered the card payment field with a thick black line!
I took a screenshot of this interesting but incredibly idiotic phenomenon so that I could show you, but I am unable to upload it here because you can only attach images which are external URLs. Another brilliant own goal for VM!
Ah! By jumping through several hoops I'm now able to upload the screenshot.
So how am I meant to pay you if my services are "restricted"?
 
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02-02-2023, 23:53
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#2
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cf.addict
Join Date: Dec 2008
Posts: 206
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Re: How Can I Pay You with All Possibilities Impossible?
Hi entseo,
The automated payment line on 0800 064 3777 is still available 24/7.
Just make sure you have your account number and area reference number to hand
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03-02-2023, 01:32
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#3
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cf.mega poster
Join Date: Jan 2008
Posts: 10,778
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Re: How Can I Pay You with All Possibilities Impossible?
Quote:
Originally Posted by newapollo
Hi entseo,
The automated payment line on 0800 064 3777 is still available 24/7.
Just make sure you have your account number and area reference number to hand
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But if Virgin have cut off the broadband and the persons landline has been transferred to VOIP, even free 0800 numbers won't work now!
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03-02-2023, 07:48
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#4
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,963
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Re: How Can I Pay You with All Possibilities Impossible?
A phone service totally reliant on broadband is a crap downgraded service. How do you phone them up if your broadband doesn't work?
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03-02-2023, 09:49
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#5
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Just a Geek
Join Date: Jul 2015
Posts: 4,367
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Re: How Can I Pay You with All Possibilities Impossible?
Quote:
Originally Posted by RichardCoulter
But if Virgin have cut off the broadband and the persons landline has been transferred to VOIP, even free 0800 numbers won't work now!
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can use a mobile or even a payphone
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03-02-2023, 14:21
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#6
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 62
Services: IDNet FTTP (1000M), Sky Q TV, Sky Mobile, Flextel SIP
Posts: 30,023
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Re: How Can I Pay You with All Possibilities Impossible?
Quote:
Originally Posted by entseo
I took a screenshot of this interesting but incredibly idiotic phenomenon so that I could show you, but I am unable to upload it here because you can only attach images which are external URLs. Another brilliant own goal for VM!
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Ummm, we are not VM, also, you uploaded it anyway. 
Looks to me like its probably a browser issue, you should probably just try another.
__________________
 Baby, I was born this way.
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04-02-2023, 00:04
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#7
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cf.mega poster
Join Date: Jan 2008
Posts: 10,778
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Re: How Can I Pay You with All Possibilities Impossible?
Quote:
Originally Posted by Jaymoss
can use a mobile or even a payphone
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Not everyone has a mobile though and some people are housebound.
Most phone boxes in our area have been removed due to lack of use. I believe that BT is to convert the last remaining one into some sort of a hub where phone calls & the internet can be accessed for free!
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04-02-2023, 00:28
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#8
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 62
Services: IDNet FTTP (1000M), Sky Q TV, Sky Mobile, Flextel SIP
Posts: 30,023
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Re: How Can I Pay You with All Possibilities Impossible?
Quote:
Originally Posted by RichardCoulter
Not everyone has a mobile though and some people are housebound.
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The vast majority have a mobile, and if you're housebound, you should get one.
__________________
Baby, I was born this way.
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04-02-2023, 02:50
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#9
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cf.mega poster
Join Date: Jan 2008
Posts: 10,778
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Re: How Can I Pay You with All Possibilities Impossible?
Quote:
Originally Posted by Paul
The vast majority have a mobile, and if you're housebound, you should get one.
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Yes, it would be prudent to do so if this is affordable and the property is able to get a mobile signal.
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04-02-2023, 17:23
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#10
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Trollsplatter
Join Date: Jun 2003
Location: North of Watford
Services: Humane elimination of all common Internet pests
Posts: 38,225
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Re: How Can I Pay You with All Possibilities Impossible?
Quote:
Originally Posted by RichardCoulter
Yes, it would be prudent to do so if this is affordable and the property is able to get a mobile signal.
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Where do you live, 1995?
A very basic emergency handset and a pay as you go sim should cost £20 at most. And there are very, very few places in the country now where there is no mobile signal on any network, even near a window.
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04-02-2023, 17:31
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#11
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cf.mega poster
Join Date: Jan 2008
Posts: 10,778
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Re: How Can I Pay You with All Possibilities Impossible?
Quote:
Originally Posted by Chris
Where do you live, 1995?
A very basic emergency handset and a pay as you go sim should cost £20 at most. And there are very, very few places in the country now where there is no mobile signal on any network, even near a window.
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We can afford £20, but not everyone can.
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04-02-2023, 17:56
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#12
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cf.mega poster
Join Date: Jun 2003
Posts: 9,018
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Re: How Can I Pay You with All Possibilities Impossible?
Quote:
Originally Posted by entseo
Previously I was able to use my phone. But now that my phone has to go through my home hub that facility will be lost to me.
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When your account is restricted, your phone gets the same access through the hub as it would if it was still a separate line.
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04-02-2023, 20:06
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#13
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 62
Services: IDNet FTTP (1000M), Sky Q TV, Sky Mobile, Flextel SIP
Posts: 30,023
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Re: How Can I Pay You with All Possibilities Impossible?
Quote:
Originally Posted by RichardCoulter
We can afford £20, but not everyone can.
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If you're "housebound", then you'll find a way to afford it, how do you think they afford a landline ?
__________________
Baby, I was born this way.
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05-02-2023, 10:45
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#14
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cf.mega poster
Join Date: Jan 2008
Posts: 10,778
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Re: How Can I Pay You with All Possibilities Impossible?
Quote:
Originally Posted by Paul
If you're "housebound", then you'll find a way to afford it, how do you think they afford a landline ?
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There's currently a cost of living crisis. Some people are having to choose between heating or eating.
---------- Post added at 09:45 ---------- Previous post was at 09:43 ----------
Quote:
Originally Posted by spiderplant
When your account is restricted, your phone gets the same access through the hub as it would if it was still a separate line.
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Do they cut off the internet when it's a restricted account though?
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05-02-2023, 12:14
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#15
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 75
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,193
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Re: How Can I Pay You with All Possibilities Impossible?
Quote:
Originally Posted by Paul
If you're "housebound", then you'll find a way to afford it, how do you think they afford a landline ?
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No choice with most virgin contracts, and you end up paying even if you don't want/need it !
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