14-10-2022, 15:53
			
			
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			#91
			
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			 CF Resident Dog 
			
			
			
				
			
			
				 
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				Re: Rollout of the HUB5
			 
			 
			
		
		
		
			
			
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					Originally Posted by  Robin21
					 
				 
				Hello, I’m new here, but been lurking for a while. Followed the link on this thread and my Hub 5 arrived today. I’ve got it running in modem mode attached to an Asus XT8 mesh system via the 2.5 gig ports. This is the result of running a speed test from the Asus software. 
			
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 Welcome to the forum.
		  
		
		
		
		
		
		
		
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			14-10-2022, 17:20
			
			
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			#92
			
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			 cf.member 
			
			
			
			
				 
				Join Date: Apr 2019 
				
				
				Services: Gig1 
				
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				Re: Rollout of the HUB5
			 
			 
			
		
		
		
			
			
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					Originally Posted by  crazyronnie
					 
				 
				got my email yesterday for the hub 5 upgrade, its coming on the 25th this month. 
 
Also had a reminder email yesterday stating "Just a quick reminder that we’re carrying out essential works to improve our network on Fri 14 Oct, which might interrupt your services." 
 
Maybe the essential works they're carrying out is for more upstream channels. 
			
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 ive had 4 of those over the last 5 weeks still no updated upload, the only thing ive noticed each time is about half hours downtime with no actual differences in service lol
		  
		
		
		
		
		
		
		
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			14-10-2022, 17:35
			
			
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			#93
			
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			 cf.addict 
			
			
			
			
				 
				Join Date: Jan 2010 
				
				
				
				
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				Re: Rollout of the HUB5
			 
			 
			
		
		
		
			
			I had the Hub 5 earlier in the trials and had such a terrible experience (very unstable connection with Hub 5, it seemingly did not like something about the network segment at the time, losing and then regaining the OFDM channel and errors relating to Docsis 3.1 were filling the log while no sites would load each time it happened) I had to get them to give me a Hub 3 again. 
 
I requested the Hub 5 again through the link posted here as I felt confident seeing others thoughts on it lately. It arrived the other day, it does appear that all of the issues I was having with it have now been fully resolved, the connection has been rock solid.
		 
		
		
		
		
		
		
		
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			16-10-2022, 10:46
			
			
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			#94
			
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			 CF Resident Dog 
			
			
			
				
			
			
				 
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				Re: Rollout of the HUB5
			 
			 
			
		
		
		
			
			
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					Originally Posted by  Jaymoss
					 
				 
				So after my initial refused request for the new router the second request has been accepted hahaha There was a day of work done locally maybe that made the difference or maybe they just had some come in stock hahaha 
			
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 When's your Hub coming?
 
Yodel seems to have improved for me, I left a note on the door saying please leave with neighbour if I'm not in and they did, you also get alot of control with their app.
		  
		
		
		
		
		
		
		
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			16-10-2022, 14:02
			
			
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			#95
			
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			 cf.addict 
			
			
			
			
				 
				Join Date: Jan 2007 
				Location: Newtownabbey 
				Age: 37 
				Services: Sky Q, Freesat, Sky Gigafast FTTP Broadband, Virgin Gig1 
				
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				Re: Rollout of the HUB5
			 
			 
			
		
		
		
			
			
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					Originally Posted by  SnoopZ
					 
				 
				When's your Hub coming? 
 
Yodel seems to have improved for me, I left a note on the door saying please leave with neighbour if I'm not in and they did, you also get alot of control with their app. 
			
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 Yodel isn't actually bad,  I've never really had issues with them,  Hermes/Evri on the other hand I actually refuse to do any online shopping with any retailer who uses them as your item will never turn up or get damaged.
		  
		
		
		
		
		
		
		
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			16-10-2022, 15:49
			
			
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			#96
			
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			 cf.geek 
			
			
			
			
				 
				Join Date: Dec 2013 
				
				
				
				
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				Re: Rollout of the HUB5
			 
			 
			
		
		
		
			
			Ordered Thursday night, had the confirmation on screen after ordering but no email or nothing in my orders or appointments in my virgin media, how long till people had confirmation?
		 
		
		
		
		
		
		
		
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			16-10-2022, 16:40
			
			
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			#97
			
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			 CF Resident Dog 
			
			
			
				
			
			
				 
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				Re: Rollout of the HUB5
			 
			 
			
		
		
		
			
			Ordered mine on 27/09 and got the email 03/10.
		 
		
		
		
		
		
		
		
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			16-10-2022, 18:37
			
			
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			#98
			
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			 cf.member 
			
			
			
			
				 
				Join Date: Apr 2019 
				
				
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				Re: Rollout of the HUB5
			 
			 
			
		
		
		
			
			
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					Originally Posted by  Rabb
					 
				 
				1st try no 
2nd try no 
3rd try no 
4th try, 18th oct :p 
			
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 decided to try again my self low and behold all of a sudden im on board 3 week delay from first attempt but i cant see what's changed that was incompatible before lol
		  
		
		
		
		
		
		
		
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			16-10-2022, 20:53
			
			
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			#99
			
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			 Just a Geek 
			
			
			
			
				 
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				Re: Rollout of the HUB5
			 
			 
			
		
		
		
			
			
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					Originally Posted by  SnoopZ
					 
				 
				When's your Hub coming? 
 
Yodel seems to have improved for me, I left a note on the door saying please leave with neighbour if I'm not in and they did, you also get alot of control with their app. 
			
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 21st
		  
		
		
		
		
		
		
			
				__________________ 
				Is your muffin buttered? Would you like me to assign someone to butter your muffin?
			 
		
		
		
		
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			17-10-2022, 15:51
			
			
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			#100
			
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			 cf.addict 
			
			
			
			
				 
				Join Date: Oct 2009 
				Location: NW London 
				
				Services: Virgin 360 1TB x2, Maxit TV, M Phone, Hub 5 @ 350/36Mb 
				
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				Re: Rollout of the HUB5
			 
			 
			
		
		
		
			
			
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					Originally Posted by  ash45
					 
				 
				ive had 4 of those over the last 5 weeks still no updated upload, the only thing ive noticed each time is about half hours downtime with no actual differences in service lol 
			
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 So i checked the HUB3 downstream and upstream channels. I still have 24 downstream channels but now have 5 upstream channels...I'm guessing when i get my HUB5 ill have 32 downstream channels and 5 upstream channels.
		  
		
		
		
		
		
		
		
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			17-10-2022, 17:46
			
			
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			#101
			
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			 CF Resident Dog 
			
			
			
				
			
			
				 
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				Re: Rollout of the HUB5
			 
			 
			
		
		
		
			
			
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					Originally Posted by  crazyronnie
					 
				 
				So i checked the HUB3 downstream and upstream channels. I still have 24 downstream channels but now have 5 upstream channels...I'm guessing when i get my HUB5 ill have 32 downstream channels and 5 upstream channels. 
			
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 I've got 31 down and 4 up.
		  
		
		
		
		
		
		
		
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			17-10-2022, 18:44
			
			
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			#102
			
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			 cf.addict 
			
			
			
			
				 
				Join Date: Oct 2009 
				Location: NW London 
				
				Services: Virgin 360 1TB x2, Maxit TV, M Phone, Hub 5 @ 350/36Mb 
				
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				Re: Rollout of the HUB5
			 
			 
			
		
		
		
			
			
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					Originally Posted by  SnoopZ
					 
				 
				I've got 31 down and 4 up. 
			
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 is that on the hub5 or hub3 Snoopz?
		  
		
		
		
		
		
		
		
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			17-10-2022, 21:11
			
			
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			#103
			
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			 CF Resident Dog 
			
			
			
				
			
			
				 
				Join Date: Mar 2005 
				
				
				
				
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				Re: Rollout of the HUB5
			 
			 
			
		
		
		
			
			
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					Originally Posted by  crazyronnie
					 
				 
				is that on the hub5 or hub3 Snoopz? 
			
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 Hub5.
		  
		
		
		
		
		
		
		
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			17-10-2022, 21:29
			
			
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			#104
			
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			 R.I.P. 
			
			
			
			
				 
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				Re: Rollout of the HUB5
			 
			 
			
		
		
		
			
			I had my hub5 today took them over 6 hours to activate because of system failure.
		 
		
		
		
		
		
		
		
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			17-10-2022, 23:07
			
			
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			#105
			
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			 cf.addict 
			
			
			
			
				 
				Join Date: May 2010 
				Location: PO9 - Havant 
				
				Services: Vodafone 80x20 Backup, MixTV & V6, Vivid 350, Hub3 & RT-AC87u 
				
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				Re: Rollout of the HUB5
			 
			 
			
		
		
		
			
			So I've done a little testing and everything appears to be rather stable. I even plugged in my old trial WiFi pod and to my amazement it locked on instantly and works a treat - It never did work with my last hub3! 
Quite handy for the occasional wired device at the far end of the house. 
 
You need the 'Smart WiFi' option enabled on the hub for it to work, it must be noted. 
 
Today I had about 30s of downtime and loads of T3's - Config file changed to cscp.boot and my modulation dropped to QAM32 (since reverted back to 64). Performance doesn't seem to have changed, nor the firmware version, however. Probably just some noise on the network locally. 
 
If only VM could bring back the option to change DNS, I reckon this could be quite usable for me. 
 
 
Tom
		 
		
		
		
		
		
		
		
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