Bluetooth device not found

Millay · 16-12-2004, 18:30

Hi All

Hope there is a bluetooth wiz around, although im scared this is a hardware failure.

I have just got a new IBM Thinkpad T42, and bluetooth was working fine out of the box, then It started causing errors and I had c++ errors comming up, as it was a new laptop i just did a factory restore and copied over the entire os etc again, unfortunatly it is still not working, it all looks fine in device manger, it is sending out a signal (my mobile finds it) but the bluetooth icon on taskbar, has a blue and red logo instead of a blue and white logo and when i right click itis all greyed out saying bluetoth device not found...

any ideas? any one no of good bluetooth diag software?

Many thanks
Andy

Paul K · 16-12-2004, 21:05

Quote:

Originally Posted by Millay

Hi All

Hope there is a bluetooth wiz around, although im scared this is a hardware failure.

I have just got a new IBM Thinkpad T42, and bluetooth was working fine out of the box, then It started causing errors and I had c++ errors comming up, as it was a new laptop i just did a factory restore and copied over the entire os etc again, unfortunatly it is still not working, it all looks fine in device manger, it is sending out a signal (my mobile finds it) but the bluetooth icon on taskbar, has a blue and red logo instead of a blue and white logo and when i right click itis all greyed out saying bluetoth device not found...

any ideas? any one no of good bluetooth diag software?

Many thanks
Andy

I was getting the dreaded red icon until I forced it to update to drivers from the manufacturer instead of using the default Windows drivers. If you are running XP and Sp2 installed at some point it could be that the SP2 drivers are over-riding the manufacturer drivers and causing the loss of communication.

Millay · 16-12-2004, 22:34

Hi Paul, was in fact the other way round, i was getting the following error when starting up my pc
RUNDLL
Error in irprobs.cpl Missing entry:BluetoothAuthenticationAgent.

It was basically caused by the fact the BT Stack that came with my laptop got buggered when I upgraded to home to pro. I still have a conflict somewhere coz I cant get the thing to get past logging off when shutting down...

Paul K · 16-12-2004, 22:46

Logging off could be a problem with an app not closing properly, have you tried closing some of your apps or services manually before shutting down? One test would be to see if it shuts down properly out of safe mode as that eliminates a lot of background clutter straight away.

Millay · 17-12-2004, 00:08

Hi Paul just playing at process of elemination now... its all down to upgrading to XP pro straight over an IBM preinstall... its caused me no ends of problems.. found works/office was causing the slowlog off shudown.. just cant get it to power down now, as soon as the shutting down box disappears,, it halts just sits there on the blue screen (not THE blue screen). with the mouse cursor still active.

I might have a look at the ibm sight to see its warnings about upgrading over there pre install lol!