Virgin TV 360 users (Horizon)
24-11-2020, 17:21
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#211
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cf.member
Join Date: Nov 2004
Posts: 7
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Re: Virgin TV 360 users (Horizon)
Not sure if this is old news but I just got an email from Virgin telling me I'm ready to upgrade to TV 360 at no extra cost. "It's super easy to upgrade your Virgin TV V6 box and you can do it sitting on your sofa in a matter of minutes. All you need is our genius new remote which we'll pop in the post for you.
So it looks like we do get to keep the old V6's and have the new software.
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24-11-2020, 17:24
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#212
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 with 360 software, ITVX, 4+, Prime, Netflix, Apple+, Disney+, Paramount+, Discovery+
Posts: 15,159
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by biddy
Not sure if this is old news but I just got an email from Virgin telling me I'm ready to upgrade to TV 360 at no extra cost. "It's super easy to upgrade your Virgin TV V6 box and you can do it sitting on your sofa in a matter of minutes. All you need is our genius new remote which we'll pop in the post for you.
So it looks like we do get to keep the old V6's and have the new software.
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Indeed, we do. But do we keep our existing recordings and bookmarks, that is the question!
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24-11-2020, 17:28
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#213
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Architect of Ideas
Join Date: Dec 2004
Posts: 11,146
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by OLD BOY
Indeed, we do. But do we keep our existing recordings and bookmarks, that is the question!
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No.
Quote:
Enjoy your recordings before you swap
Unfortunately your recordings and settings won’t be transferred to your new TV when you upgrade. But there’s still time to watch before you swap. Some programmes will be available to watch again on Catch Up or On Demand (depending on which TV pack you have) and you’ll find loads more to get hooked on in no time.
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24-11-2020, 17:30
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#214
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cf.mega poster
Join Date: Jun 2010
Location: Jarrow Tyne & Wear
Services: 360 box
Posts: 5,864
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Re: Virgin TV 360 users (Horizon)
ordered my upgrade here
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24-11-2020, 17:30
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#215
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cf.member
Join Date: Nov 2004
Posts: 7
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Re: Virgin TV 360 users (Horizon)
ah right. I'll not bother with the "upgrade" then.
Thanks for that info. I can barely read the small print.
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24-11-2020, 17:42
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#216
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cf.mega poster
Join Date: Mar 2012
Posts: 4,108
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by Dave42
ordered my upgrade here
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Where? 
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24-11-2020, 17:45
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#217
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cf.mega poster
Join Date: Nov 2003
Location: Oxford (area 31)
Services: 1.2Gb/100Mb, VMTV (UHD), Freesat HD, Freeview HD, SkyQ (UHD), EEtv (UHD), DAB+
Posts: 2,022
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Re: Virgin TV 360 users (Horizon)
They should not really be calling it an "upgrade".
TV360 is a replacement to your existing service with some of the main current V6 features coming in the future.
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24-11-2020, 17:47
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#218
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by OLD BOY
Indeed, we do. But do we keep our existing recordings and bookmarks, that is the question!
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Being that there is nothing worth watching on TV Channels surely you can't have that much recorded. 
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24-11-2020, 17:59
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#219
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 with 360 software, ITVX, 4+, Prime, Netflix, Apple+, Disney+, Paramount+, Discovery+
Posts: 15,159
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by muppetman11
Being that there is nothing worth watching on TV Channels surely you can't have that much recorded. |
Funnily enough, I was just saying the same thing to my wife. Most of the programmes on ‘My Shows’ are actually bookmarks for the streamers, which is not too much of a problem because I can at least list them, and re-establish them on the new system (if it allows bookmarks, that is).
There are not that many recordings I am concerned about really - just a few that I have not got around to watching yet. I’ll blitz them over the New Year to get rid of them before I make the change.
I also want to wait until they’ve sorted out the series link issue. I hope they do that quickly.
---------- Post added at 16:59 ---------- Previous post was at 16:57 ----------
Quote:
Originally Posted by jfman
No.
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Thank you. At least we know now.
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24-11-2020, 19:40
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#220
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cf.member
Join Date: Apr 2014
Posts: 32
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Re: Virgin TV 360 users (Horizon)
Quick question - does anyone know what would happen if you still have a Tivo box. We have 2 x V6 and 1 x Tivo. I assume the Tivo will not be updated like the V6, so would it have to be replaced by the new multi room box.
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25-11-2020, 12:24
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#221
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cf.addict
Join Date: Dec 2017
Location: Liverpool
Services: V6 x2, Bigger Bundle, Maxit TV & M350, Talk Wkends
Posts: 191
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Re: Virgin TV 360 users (Horizon)
I signed for this yesterday. The confirmation email states that I will receive just the new 360 Remote in the post within 7 days with instructions on how to download the NEW software to my box. So, Its the current V6 box just with a new Horizon software download and new 360 Remote.
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25-11-2020, 13:14
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#222
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 68
Services: Premiere Collection
Posts: 43,792
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Re: Virgin TV 360 users (Horizon)
I got the email - probably won’t be doing it until they can transfer recordings, as SWMBO usually has around 20-30 to watch at any one time.
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25-11-2020, 15:09
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#223
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cf.geek
Join Date: May 2009
Location: Beyond The Sun
Posts: 712
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by Hugh
I got the email - probably won’t be doing it until they can transfer recordings, as SWMBO usually has around 20-30 to watch at any one time.
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I'll be waiting too. It seems there are too many bugs at the moment.
I'll keep a close eye on this thread for when things improve.
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25-11-2020, 15:40
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#224
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cf.mega poster
Join Date: Oct 2009
Posts: 2,070
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by Joedm45
I'll be waiting too. It seems there are too many bugs at the moment.
I'll keep a close eye on this thread for when things improve.
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It’s not a matter of bugs. It’s lack of function when compared to TiVo on the V6.
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25-11-2020, 15:55
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#225
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,657
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Re: Virgin TV 360 users (Horizon)
Quote:
Originally Posted by RobboEdin
It’s not a matter of bugs. It’s lack of function when compared to TiVo on the V6.
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+1
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