General Virgin TV 360 users (Horizon) - Page 7

RobboEdin · 17-09-2020, 14:21

If you’ve already installed them, it will be interesting to see if you can get your V6s back. Personally, I doubt it.

offmore · 17-09-2020, 14:22

Quote:

Originally Posted by jynx78

Just received our two 360 boxes straight away i could see it would be the same set up as sky q which i can not get on with. i phoned them to confirm All recording will be in one place so only 1T storage and all recordings are in one place mixed up. I prefer they way its set up with the v6 box in a separate folder so i know what i have left to watch and what space i have left on the drive. Also with this set up your programs may not record if other people in the house has filled up the drive. My personal opinion i am staying with the v6.

are you one of the people that are testing it as i was told it is not available in uk . but have seen people on the top package can get the 360 boxes

Joedm45 · 17-09-2020, 14:23

I've been reading this thread with interest but without taking up any offers of trialing this new system. From what I can gather:

They're trying to copy the Sky Q set up, main box and mini boxes.
This appears to be implemented badly seeing as VM targetted existing customers with 2 or more V6.
Reduced recording capacity may not be an issue for all but certainly for some.
The mini box needing a coax connection is for me a terrible decision. Yes there may be technical reasons behind it and yes there may be a future software upgrade that makes it work through Wifi, who knows. But at the moment it works through coax which is fine when you're replacing existing boxes but new customers potentially moving from Sky Q would find it a pain, especially as second boxes are normally in a bedroom. Those cables can be diffcult to hide.

I'm sure the new UI is a hell of a lot more modern looking but I think I'll stick to the trusty V6's for now.

bluecatt73 · 17-09-2020, 15:26

Quote:

Originally Posted by offmore

are you one of the people that are testing it as i was told it is not available in uk . but have seen people on the top package can get the 360 boxes

I took delivery of my TV360 box yesterday, I'm certainly not on the top package!

Mythica · 17-09-2020, 15:57

Quote:

Originally Posted by Joedm45

I've been reading this thread with interest but without taking up any offers of trialing this new system. From what I can gather:

They're trying to copy the Sky Q set up, main box and mini boxes.
This appears to be implemented badly seeing as VM targetted existing customers with 2 or more V6.
Reduced recording capacity may not be an issue for all but certainly for some.
The mini box needing a coax connection is for me a terrible decision. Yes there may be technical reasons behind it and yes there may be a future software upgrade that makes it work through Wifi, who knows. But at the moment it works through coax which is fine when you're replacing existing boxes but new customers potentially moving from Sky Q would find it a pain, especially as second boxes are normally in a bedroom. Those cables can be diffcult to hide.

I'm sure the new UI is a hell of a lot more modern looking but I think I'll stick to the trusty V6's for now.

The thing I find strange about it all is it still needs a coax connection for the mini box, seems totally pointless having one when you can just keep the second V6 box which also has it's own storage. I've got to say, in my opinion, this has to be the worst offer ever.

RobboEdin · 17-09-2020, 16:07

Where have you seen that you can have one V6 box and one new Horizon box?
I believe that is not possible - it’s TiVo or Horizon on an account, not both.

offmore · 17-09-2020, 16:18

i was on about a setup to have horizon box and mini one

Raider999 · 17-09-2020, 16:18

Quote:

Originally Posted by RobboEdin

Where have you seen that you can have one V6 box and one new Horizon box?
I believe that is not possible - it’s TiVo or Horizon on an account, not both.

Not sure Mythica meant that - I suspect she meant she will stick with the 2V6 boxes, as would I if I was staying with Virgin.

RobboEdin · 17-09-2020, 16:20

Quote:

Originally Posted by Raider999

Not sure Mythica meant that - I suspect she meant she will stick with the 2V6 boxes, as would I if I was staying with Virgin.

Apologies.

Mythica · 17-09-2020, 16:43

Quote:

Originally Posted by RobboEdin

Where have you seen that you can have one V6 box and one new Horizon box?
I believe that is not possible - it’s TiVo or Horizon on an account, not both.

Yeah I meant sticking with two V6 boxes.

offmore · 17-09-2020, 16:56

Quote:

Originally Posted by bluecatt73

I took delivery of my TV360 box yesterday, I'm certainly not on the top package!

are you a tester for the 360 then. just tried to order one , they told be it had not been launched yet so it was not general avaiable . they could not tell me anything about it as they had not got any information on it

jynx78 · 17-09-2020, 17:13

After phoning virgin media they confirmed it is sky q like system, we are on th top packege with two v6 boxes. Was offered a free up grade received them yesterday had a look at them and without any research see what they was doing so while on the Phone with them after they confirmed it is sky q like system i ask to return them.

bluecatt73 · 17-09-2020, 18:11

Quote:

Originally Posted by offmore

are you a tester for the 360 then. just tried to order one , they told be it had not been launched yet so it was not general avaiable . they could not tell me anything about it as they had not got any information on it

I guess I am a tester then. I filled the form in which popped up when I logged in to My Virgin Media some weeks ago. Received a call from VM on Sunday and took delivery of 360 box yesterday. I've only got Mixit TV plus Sky Sports and I only have one box (I've noticed others speculating you have to have more than one).

ozsat · 17-09-2020, 21:07

Something else I was reminded of in another forum is the V6 allows you to create you own ordered and channel selected EPG - per profile too.

So for example, one can set up an EPG of just the 5 main HD terrestrial channels and another can set up just their favourite movie and/or sports channels.

vincerooney · 17-09-2020, 23:47

Quote:

Originally Posted by ozsat

Something else I was reminded of in another forum is the V6 allows you to create you own ordered and channel selected EPG - per profile too.

So for example, one can set up an EPG of just the 5 main HD terrestrial channels and another can set up just their favourite movie and/or sports channels.

you mean 360 not v6?