Superhub Difference Between Superhub 3 & Superhub 2ac? - Page 3

jb66 · 14-03-2016, 19:31

Quote:

Originally Posted by Synthetic

Annoyingly, those are all the things I do.

Had another shot at getting a 2AC out but they were having none of it, they said they could send an engineer out, I'm thinking maybe if they do, I can get him to swap it for a 2AC but it's a massive waste of everyone's time to do that.

Ive been sent to do this, customer threatened to leave unless a SH2AC was installed

Synthetic · 15-03-2016, 08:26

Quote:

Originally Posted by jb66

Ive been sent to do this, customer threatened to leave unless a SH2AC was installed

I managed to get them to agree to send one out, at a cost of £14.99... I told them where to go

Stop It · 15-03-2016, 08:30

Quote:

Originally Posted by Synthetic

Yep, looking at AC routers now, probably be best in the long run anyway

Indeed it is.

Honestly, for anyone even remotely technical, it is better to get your own routers than to use ANY Superhub, but the SH3 is another story.

It has the capacity to be a good device, but frankly being "rushed out the door" so to speak does not excuse the glacial pace of progress on the firmware front.

Synthetic · 15-03-2016, 09:09

Quote:

Originally Posted by Stop It

Indeed it is.

Honestly, for anyone even remotely technical, it is better to get your own routers than to use ANY Superhub, but the SH3 is another story.

It has the capacity to be a good device, but frankly being "rushed out the door" so to speak does not excuse the glacial pace of progress on the firmware front.

I find it crazy how there's been a few trialist releases that have fixed issues, yet "Normal" customers are still stuck on an old, buggy firmware.

Kushan · 15-03-2016, 16:22

Quote:

Originally Posted by Synthetic

I find it crazy how there's been a few trialist releases that have fixed issues, yet "Normal" customers are still stuck on an old, buggy firmware.

It would be crazier to push out untested firmware to the public. A firmware with known bugs is better than a firmware with unknown bugs.

Gavin78 · 15-03-2016, 18:46

I'm still on old firmware with my hub 3 apparently missing 2 of them either down to bad luck with the update going through or down to the fact I did a hard reset of the router and it reverted it back to old firmware.

The only thing I can go with is the wifi range of the hub 3 is pretty decent

Chrysalis · 15-03-2016, 18:47

Whats the issues with the hub 3 then? .

SnoopZ · 15-03-2016, 19:07

Quote:

Originally Posted by Gavin78

I'm still on old firmware with my hub 3 apparently missing 2 of them either down to bad luck with the update going through or down to the fact I did a hard reset of the router and it reverted it back to old firmware.

The only thing I can go with is the wifi range of the hub 3 is pretty decent

Yes you can't hard reset a trial modem or the firmware reverts, also the modem MUST be on and connected otherwise you will miss the trial firmware updates.

There is a thread on the trials forum for missed updates.

pip08456 · 15-03-2016, 22:47

Quote:

Originally Posted by SnoopZ

Yes you can't hard reset a trial modem or the firmware reverts, also the modem MUST be on and connected otherwise you will miss the trial firmware updates.

There is a thread on the trials forum for missed updates.

Perhaps the trialists are at fault here. Telling a consumer you are on 2 firmwares down the line to them and at least one of the two sorts out the problem does not help at all.

NDA comes to mind.

MacmillaN · 15-03-2016, 22:47

Seems Superhub 3.0's are popping up on ebay from time to time.

Even though when customers purchase VM equipment from ebay it will not work on your account. (Wish VM would start trolling ebay more often removing said equipment.)

Superhub 3 listing.
http://www.ebay.co.uk/itm/Virgin-med...wAAOSwr7ZW6HjC

pip08456 · 15-03-2016, 22:50

Idiots will always buy a bricked device.

MacmillaN · 15-03-2016, 23:38

Quote:

Originally Posted by pip08456

Idiots will always buy a bricked device.

Strange eh?!? :P

Hopefully VM/LG have learned a lot from the whole NETGEAR Router issues the past few years.

The ARRIS seems like it could be a great device from what i have seen online.

jb66 · 16-03-2016, 05:46

Quote:

Originally Posted by MacmillaN

Seems Superhub 3.0's are popping up on ebay from time to time.

Even though when customers purchase VM equipment from ebay it will not work on your account. (Wish VM would start trolling ebay more often removing said equipment.)

Superhub 3 listing.
http://www.ebay.co.uk/itm/Virgin-med...wAAOSwr7ZW6HjC

Why? Surely it's ebay that should not allow it

Stop It · 16-03-2016, 06:36

Quote:

Originally Posted by jb66

Why? Surely it's ebay that should not allow it

eBays problem, like many US based sites, is they use a reactive, rather than proactive policy on things like this.

Rather than a detection system that goes "Hmm, that looks like something you can't sell" and stop you, their system relies on people reading the rules and if not, getting reported.

Anyway, I think a few posts on here have went way beyond NDA and talking about SH3 trial specific stuff should not be here.

Kushan · 16-03-2016, 07:46

You know, I don't think any of the trailists actually signed any kind of NDA....