Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Just got the SuperHub 3

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service

Just got the SuperHub 3
Reply
 
Thread Tools
Old 29-01-2016, 14:54   #181
General Maximus
cf.mega poster
 
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
Re: Just got the SuperHub 3

Quote:
Originally Posted by Ignitionnet View Post
Reading all the posts on here and elsewhere discussing its current issues why would you want to right now?
that is exactly what I was going to say
General Maximus is offline   Reply With Quote
Advertisement
Old 30-01-2016, 12:47   #182
citizenx
Inactive
 
Join Date: Nov 2012
Posts: 6
citizenx is an unknown quantity at this point
Re: Just got the SuperHub 3

Quote:
Originally Posted by BenMcr View Post
You can't get the Hub 3.0 as an existing customer at present.
Funny you should say that. Been a customer for best part of five years with a Superhub 1.

Decided to take my speed upgrade last week. Scheduled for today, self install.

And what should turn up? A shiny new Superhub 3.
citizenx is offline   Reply With Quote
Old 30-01-2016, 13:33   #183
SnoopZ
CF Resident Dog
 
SnoopZ's Avatar
 
Join Date: Mar 2005
Services: Zen FTTP 910
Posts: 15,614
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
Re: Just got the SuperHub 3

Quote:
Originally Posted by citizenx View Post
Funny you should say that. Been a customer for best part of five years with a Superhub 1.

Decided to take my speed upgrade last week. Scheduled for today, self install.

And what should turn up? A shiny new Superhub 3.
Generally all new customers get 1, and people with old hardware do too if they have a SH1 and went for 200mbit as there is no config for 200mbit on that.

Not 100% sure on 2 and 2ac though.
__________________
F1 Race Schedule and Results
https://gridhub.one/?series=F1
SnoopZ is online now   Reply With Quote
Old 30-01-2016, 14:46   #184
jb66
cf.mega poster
 
jb66's Avatar
 
Join Date: Aug 2009
Posts: 5,386
jb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze array
jb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze array
Re: Just got the SuperHub 3

Quote:
Originally Posted by citizenx View Post
Funny you should say that. Been a customer for best part of five years with a Superhub 1.

Decided to take my speed upgrade last week. Scheduled for today, self install.

And what should turn up? A shiny new Superhub 3.
A 2ac
jb66 is offline   Reply With Quote
Old 31-01-2016, 12:35   #185
mmm
Inactive
 
Join Date: Jun 2003
Posts: 513
mmm has a spectacular aura about themmmm has a spectacular aura about themmmm has a spectacular aura about themmmm has a spectacular aura about them
Re: Just got the SuperHub 3

Quote:
Originally Posted by citizenx View Post
... A shiny new Superhub 3.
White mesh is not very reflective, but I do remember Mythbusters proved you can even polish a ...

What firmware version do regular, non triallist, customers get; do the leds work as expected, or still wrong as explained here?


SuperHub lights
mmm is offline   Reply With Quote
Old 31-01-2016, 12:59   #186
Synthetic
cf.geek
 
Join Date: Jul 2010
Location: Newcastle
Posts: 785
Synthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to all
Re: Just got the SuperHub 3

Normal customers are on the old firmware which is quite buggy. The lights work as they should though, or at least might do, only the white power light is on after boot up and during normal operation
Synthetic is offline   Reply With Quote
Old 31-01-2016, 13:19   #187
ccarmock
Inactive
 
Join Date: Jun 2008
Posts: 804
ccarmock has entered a golden reputation eraccarmock has entered a golden reputation eraccarmock has entered a golden reputation eraccarmock has entered a golden reputation eraccarmock has entered a golden reputation eraccarmock has entered a golden reputation eraccarmock has entered a golden reputation eraccarmock has entered a golden reputation eraccarmock has entered a golden reputation eraccarmock has entered a golden reputation eraccarmock has entered a golden reputation era
Re: Just got the SuperHub 3

Is the SH3 a new device? OK I know it is to Virgin Media but I thought it had been on the market for other cable operators for some time? So I am surprised the firmware is as buggy as reported. Or have Virgin Media decided to release a customised version and broken it again as they did with the SH1. In which case lessons were not learned.
ccarmock is offline   Reply With Quote
Old 31-01-2016, 15:54   #188
MUD_Wizard
Inactive
 
Join Date: May 2013
Posts: 382
MUD_Wizard is a splendid one to beholdMUD_Wizard is a splendid one to beholdMUD_Wizard is a splendid one to beholdMUD_Wizard is a splendid one to beholdMUD_Wizard is a splendid one to beholdMUD_Wizard is a splendid one to beholdMUD_Wizard is a splendid one to beholdMUD_Wizard is a splendid one to beholdMUD_Wizard is a splendid one to behold
Re: Just got the SuperHub 3

Quote:
Originally Posted by ccarmock View Post
Is the SH3 a new device?
The SH3 is an 85Mhz variant of the Arris TG2492S, which was announced in May 2014.

Quote:
Originally Posted by ccarmock View Post
OK I know it is to Virgin Media but I thought it had been on the market for other cable operators for some time?
On the market yes, but mainly used by Liberty Global UPC and Virgin networks across Europe.

Quote:
Originally Posted by ccarmock View Post
So I am surprised the firmware is as buggy as reported. Or have Virgin Media decided to release a customised version and broken it again as they did with the SH1. In which case lessons were not learned.
Naturally it's customised with (locked down) GUI and configs for Virgin and UPC's network backends and the CMTS they use, now including Arris CMTS.

In my opinion it's mostly that backend setup they need to get right to allow any cable modem features that are not currently working perfectly to work right, rather than the cable modem firmware itself.
MUD_Wizard is offline   Reply With Quote
Old 02-02-2016, 10:42   #189
Sephiroth
Wisdom & truth
 
Sephiroth's Avatar
 
Join Date: Jul 2009
Location: RG41
Services: RG41: 1Gig VOLT Rutland: Gigaclear 400/400
Posts: 12,929
Sephiroth has a nice shiny starSephiroth has a nice shiny starSephiroth has a nice shiny star
Sephiroth has a nice shiny starSephiroth has a nice shiny starSephiroth has a nice shiny starSephiroth has a nice shiny starSephiroth has a nice shiny starSephiroth has a nice shiny starSephiroth has a nice shiny starSephiroth has a nice shiny starSephiroth has a nice shiny starSephiroth has a nice shiny star
Re: Just got the SuperHub 3

They need to unklock all the slugged router features so that people can use them without going to the expense of an externalk router.
__________________
Seph.

My advice is at your risk.
Sephiroth is offline   Reply With Quote
Old 02-02-2016, 10:50   #190
ianch99
cf.mega poster
 
ianch99's Avatar
 
Join Date: Feb 2012
Posts: 4,725
ianch99 is cast in bronzeianch99 is cast in bronzeianch99 is cast in bronzeianch99 is cast in bronze
ianch99 is cast in bronzeianch99 is cast in bronzeianch99 is cast in bronzeianch99 is cast in bronze
Re: Just got the SuperHub 3

Assuming the SH3 is working as intended, what are the advantages of the device relative to the SH2ac on a current residential 200Mbps tier, for example? I don't mean what it can do in the future or the internal implementation differences, I mean an end-user experience difference. Curious ..
__________________
Unifi UCG Ultra + Unifi APs | VM 1Gbps
ianch99 is offline   Reply With Quote
Old 02-02-2016, 10:55   #191
BenMcr
Inactive
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
BenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
BenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
Re: Just got the SuperHub 3

The VM (and LG) supplied kit is always going to have a subset of functionality compared to standalone routers.

I can't see that ever changing.

---------- Post added at 11:55 ---------- Previous post was at 11:52 ----------

Quote:
Originally Posted by ianch99 View Post
Assuming the SH3 is working as intended, what are the advantages of the device relative to the SH2ac on a current residential 200Mbps tier, for example? I don't mean what it can do in the future or the internal implementation differences, I mean an end-user experience difference. Curious ..
If you've already got a 2ac there is pretty much no reason to change to the Hub 3.0 as far as I'm aware.
BenMcr is offline   Reply With Quote
Old 02-02-2016, 11:55   #192
JordanTheToaster
Inactive
 
Join Date: Nov 2015
Location: Bath
Age: 28
Services: Vivid 350?
Posts: 254
JordanTheToaster is on a distinguished roadJordanTheToaster is on a distinguished road
Re: Just got the SuperHub 3

Quote:
Originally Posted by BenMcr View Post
The VM (and LG) supplied kit is always going to have a subset of functionality compared to standalone routers.

I can't see that ever changing.

---------- Post added at 11:55 ---------- Previous post was at 11:52 ----------

If you've already got a 2ac there is pretty much no reason to change to the Hub 3.0 as far as I'm aware.
If your in a 16 channel area i would assume that would reduce congestion in said areas compared to the Superhub 2AC
JordanTheToaster is offline   Reply With Quote
Old 02-02-2016, 12:38   #193
Synthetic
cf.geek
 
Join Date: Jul 2010
Location: Newcastle
Posts: 785
Synthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to all
Re: Just got the SuperHub 3

More channels, future proof (for now) I guess
Synthetic is offline   Reply With Quote
Old 02-02-2016, 12:43   #194
ianch99
cf.mega poster
 
ianch99's Avatar
 
Join Date: Feb 2012
Posts: 4,725
ianch99 is cast in bronzeianch99 is cast in bronzeianch99 is cast in bronzeianch99 is cast in bronze
ianch99 is cast in bronzeianch99 is cast in bronzeianch99 is cast in bronzeianch99 is cast in bronze
Re: Just got the SuperHub 3

Quote:
Originally Posted by JordanTheToaster View Post
If your in a 16 channel area i would assume that would reduce congestion in said areas compared to the Superhub 2AC
Now this is interesting Is the main, current, potential benefit, assuming the CMTS upgrade work has been done?
__________________
Unifi UCG Ultra + Unifi APs | VM 1Gbps
ianch99 is offline   Reply With Quote
Old 02-02-2016, 15:32   #195
Kushan
cf.mega poster
 
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
Kushan has a bronzed appealKushan has a bronzed appeal
Kushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appeal
Re: Just got the SuperHub 3

There's absolutely no need to go killing yourself to get a SH3 if you have a SH2 right now. Even bonding extra channels isn't going to make a difference on your 200mbit connection, you'll either get your 200mbit or your area will be congested and you won't.

If/when it becomes important to have a SH3, it'll be due to a speed uplift and Virgin will put you on one anyway.
Kushan is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 22:56.


Server: lithium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum