Superhub : Just got the SuperHub 3

[Ken W]

Originally Posted by Diablotf

Back with Virgin Media after leaving them a couple of years ago. Engineer came around this morning and said I was the first he had given one of these to. Not seen a thread here with anyone saying they had one yet, so figured if you guys had any questions fire away and I'll try answer.



Pics of the superhub:

https://drive.google.com/file/d/0B0t...C1ERGNMeE5iQU0

https://drive.google.com/file/d/0B0t...nBLblk5ZnB1ZXc

What do you think of the performance?

[Gavin78]

Goes well in my room matches the colour scheme

[General Maximus]

a couple of questions then:

1) does it have modem mode?
2 how many bonded channels can it use upstream and downstream? I can remember reading 16x8 somewhere but I wasn't sure if that was just speculation.

[SnoopZ]

Originally Posted by jb66

So whats the point in NDA?

No point now as the regular customers can say what they wish.

[vm_tech]

8 upstreams is a very long time away!

[Gavin78]

depends on the area, some have 8 down some have 16. although some that have 16 channels are having latency problems

[Ignitionnet]

Originally Posted by General Maximus

2 how many bonded channels can it use upstream and downstream? I can remember reading 16x8 somewhere but I wasn't sure if that was just speculation.

I'm pretty sure it's been widely publicised as a 24x8 device and, indeed, that's what the kit it's based on does. It can probably do 32x8 with a license update.

[Gavin78]

Originally Posted by SnoopZ

No point now as the regular customers can say what they wish.

They also have an engineer to sort out the crap that comes with it. took me 7hrs to get mine working and the Indian women on the phone after the self install didn't work didn't actually believe I had one kept asking me if the tick light was on and I kept telling her it doesn't have a tick light.

The only light that stays on once it is booted up and running is a small white light at the bottom

[dwarven]

Originally Posted by SnoopZ

No point now as the regular customers can say what they wish.

Yep and that's going to make for some interesting reading, when Virgins forum comes back online - hopefully having god rid of that godawful new layout

[Ken W]

Originally Posted by Gavin78

They also have an engineer to sort out the crap that comes with it. took me 7hrs to get mine working and the Indian women on the phone after the self install didn't work didn't actually believe I had one kept asking me if the tick light was on and I kept telling her it doesn't have a tick light.

The only light that stays on once it is booted up and running is a small white light at the bottom

That is just what I fear would happen.

[jb66]

What I did was hit the modem and take it off the walled garden using my phone (password is a Joke btw) then I installed the TiVo and phone. When I came back all was online

[SnoopZ]

Originally Posted by dwarven

Yep and that's going to make for some interesting reading, when Virgins forum comes back online - hopefully having god rid of that godawful new layout

Wait until someone on the SH3 posts a TBB graph that is on the new kit!

[dwarven]

Originally Posted by SnoopZ

Wait until someone on the SH3 posts a TBB graph that is on the new kit!

Ive got the comfy chair and popcorn ready

[Kymmy]

Originally Posted by SnoopZ

No point now as the regular customers can say what they wish.

Try reading James's update post in the trial forum

[Gobble]

Originally Posted by Kymmy

Try reading James's update post in the trial forum

Meh! If there's something obviously privy to the trial, fair enough, but if the OP is having an issue with something, like he was with the DHCP range, I'd be happy to say if this was a known issue in the form of PM.

I wouldn't however post the list of known issues on a thread.