Virginmedia servers for ntlworld pop email

[bridgarw]

Hi, Today our email changed to the new system and we had problems (all emails stored on the server downloaded to our computers again). In going through the changes and settings I found that "recent" is no longer necessary and also found the pop3 ntlworld mail box servers and this reminded me that I changed our mail box servers to pop3.virginmedia.com years ago when having problems with ntl's. My question is, is this a change backwards that I need to make? All our devices are downloading email fine now.
Thanks for any help on this question.

[BenMcr]

No, as far as I'm aware you don't need to change it back. If everything is now working it should continue to work.

[bridgarw]

Thanks. I think we might have a problem in that email I downloaded to my laptop this morning and then deleted, re downloaded this afternoon. Do you think the "correct" server might prevent this? Or could it just be a teething glitch with the new system?

[BenMcr]

Are you still using recent in the username?

Also currently the new mail system is partly ignoring he POP delete command - it will delete the mail from the POP queue so you shouldn't get it again from a POP client. However you'd still see it in an IMAP client or webmail. Deleting it via IMAP or Webmail gets rid of it for good.

[bridgarw]

Thanks for your reply and apologies for slow response. No, I deleted recent on all our devices so that is not the problem. Also, all devices are set to leave email on the server so I only delete it via webmail. We are using POP not IMAP on all devices. When I updated my iPhone to iO9 yesterday, my number of unopened messages changed to 3,229! I have no idea where it got that number from (having trawled through opening all up on the server and deleting old email when I had problems with our laptops email). Hopefully it will all settle down. Our most recent email is downloading as expected on all our devices, so that is good news.