24-04-2015, 15:27
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#1
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Inactive
Join Date: Jul 2012
Posts: 74
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Superhub plug noise
Hello I have a Super hub and I recently changed my PC to be quieter with new case and quieter fans/power supply so its essential makes no noise now ,but I am now hearing a high pitched squeaking time noise.
At first I thought it was coming from my PC and was getting really upset that some of my new parts would have coil whine but than I moved my power sockets to get behind my PC and noticed it was coming from my superhub plug.
Is this normal for the superhub plug? it is a very annoying noise when you don't have any sound
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24-04-2015, 15:43
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#2
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 68
Services: VM 500M SH3 thingy
in modem mode
XL TV V6 Sony Bravia smart TV and M phone
Posts: 11,274
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Re: Superhub plug noise
Quote:
Originally Posted by justasking92
Hello I have a Super hub and I recently changed my PC to be quieter with new case and quieter fans/power supply so its essential makes no noise now ,but I am now hearing a high pitched squeaking time noise.
At first I thought it was coming from my PC and was getting really upset that some of my new parts would have coil whine but than I moved my power sockets to get behind my PC and noticed it was coming from my superhub plug.
Is this normal for the superhub plug? it is a very annoying noise when you don't have any sound
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Yes it's quote normal for the SH plug PSU to make a high pitched noise. Not much you can do about it though.
__________________
History is much like an endless waltz: The three beats of war, peace and revolution continue on forever.
However history will change with my coronation - Mariemaia Khushrenada
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24-04-2015, 16:14
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#3
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Superhub plug noise
Quote:
Originally Posted by heero_yuy
Yes it's quote normal for the SH plug PSU to make a high pitched noise. Not much you can do about it though.
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Apart from getting a new PSU or a superhub v2
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24-04-2015, 16:34
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#4
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Inactive
Join Date: Jul 2012
Posts: 74
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Re: Superhub plug noise
Quote:
Originally Posted by jb66
Apart from getting a new PSU or a superhub v2
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Is there anyway to get the V2? Or is it a paidupgrade
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24-04-2015, 16:39
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#5
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Inactive
Join Date: Dec 2007
Posts: 18,385
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Re: Superhub plug noise
If they see the noisy PSU as a fault then it'll be a free swapout, but they will only swap if there is an issue. My SH1 was swapped out due to an intermittent network fault that kept bumping up the latency (think broadband graphs were showing no black just green/blue/yellow and red)
Weird thing is though that they've just sent me a new SH2AC to replace the SH2 with my new TV box  That reminds me need to update TBB graph with new IP
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24-04-2015, 16:40
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#6
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Superhub plug noise
Quote:
Originally Posted by justasking92
Is there anyway to get the V2? Or is it a paidupgrade
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Blackmail, give me a sh2 or I will leave to go to sky
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24-04-2015, 20:00
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#7
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Superhub plug noise
Short it until it breaks then claim it killed itself.
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24-04-2015, 21:24
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#8
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 70
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,850
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Re: Superhub plug noise
Quote:
Originally Posted by qasdfdsaq
Short it until it breaks then claim it killed itself.
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Assisted suicide is still illegal in this country.
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24-04-2015, 21:34
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#9
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cf.mega poster
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Superhub plug noise
I thought they were supposed to be looking at changing the law.
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24-04-2015, 23:21
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#10
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Superhub plug noise
Quote:
Originally Posted by pip08456
Assisted suicide is still illegal in this country.
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Who said anything about "this" country.
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25-04-2015, 04:26
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#11
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Superhub plug noise
Quote:
Originally Posted by qasdfdsaq
Short it until it breaks then claim it killed itself.
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That will get the OP a superdud1
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25-04-2015, 04:41
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#12
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Superhub plug noise
Which will hopefully be replaced by an UberDud.
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25-04-2015, 07:11
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#13
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Inactive
Join Date: Mar 2014
Location: North Wales
Services: Plusnet Phone/BB, Freesat, VM Business BB (Cable)
Posts: 821
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Re: Superhub plug noise
Another option is to check the power supply's specs (voltage and amps) and see if you have another unit spare from an old router or other equipment. Just make sure that the specs match perfectly if you do.
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25-04-2015, 09:08
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#14
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 68
Services: VM 500M SH3 thingy
in modem mode
XL TV V6 Sony Bravia smart TV and M phone
Posts: 11,274
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Re: Superhub plug noise
Back of the SH says 12v 1.5amps. You'll need a regulated power supply that can deliver at least 1.5amps if you're going to substitute it.
__________________
History is much like an endless waltz: The three beats of war, peace and revolution continue on forever.
However history will change with my coronation - Mariemaia Khushrenada
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25-04-2015, 12:54
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#15
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Wisdom & truth
Join Date: Jul 2009
Location: RG41
Services: RG41: 1Gig VOLT
Rutland: Gigaclear 400/400
Posts: 12,967
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Re: Superhub plug noise
For what my opinion is worth, only no noise from the source plugged into the mains is acceptable.
Once you've reported this in the VM forums, they'll not want to take a chance on being liable for your house burning down. But they may only send you a new PSU.
__________________
Seph.
My advice is at your risk.
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