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Virgin Media to raise broadband and phone prices in Feb 2015
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Old 02-02-2015, 07:57   #331
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Re: Virgin Media to raise broadband and phone prices in Feb 2015

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Originally Posted by MarkC1984 View Post
I wish people would shrink their images down to stop stretching the Forum for others.
But that depends on your screen resolution. The image above is little more than half the screen width for me.
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Old 02-02-2015, 10:47   #332
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Re: Virgin Media to raise broadband and phone prices in Feb 2015

There are forum rules about this IIRC, can't remember what the allowed dimensions are but they suit fairly small screen sizes.
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Old 02-02-2015, 12:25   #333
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Re: Virgin Media to raise broadband and phone prices in Feb 2015

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Originally Posted by qasdfdsaq View Post
There are forum rules about this IIRC, can't remember what the allowed dimensions are but they suit fairly small screen sizes.
800x600 is a pretty good size to aim for. Don't forget some peeps are using small mobiles to browse the site. My old lappy is only 1024x768 so big pix muck it up as well.
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Old 02-02-2015, 13:44   #334
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Re: Virgin Media to raise broadband and phone prices in Feb 2015

Ironic really, my phone has been 1920x1080 for a couple years while my laptop is still 1280x800
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Old 02-02-2015, 13:49   #335
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Re: Virgin Media to raise broadband and phone prices in Feb 2015

When using the laptop it is 1366 x 768 so pictures put on full size stretch it out. When connected to a monitor it is 1920 x 1080 so it doesn't annoy me to the same degree.
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Old 02-02-2015, 14:54   #336
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Re: Virgin Media to raise broadband and phone prices in Feb 2015

I'm sure there's a forum rule about going off-topic, too.
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Old 02-02-2015, 15:11   #337
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Re: Virgin Media to raise broadband and phone prices in Feb 2015

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I'm sure there's a forum rule about going off-topic, too.
If it stops people posting large sized pictures, then going off topic is worth it IMHO.
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Old 02-02-2015, 23:22   #338
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Re: Virgin Media to raise broadband and phone prices in Feb 2015

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Originally Posted by passingbat View Post
If it stops people posting large sized pictures
It won't.
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Old 03-02-2015, 10:56   #339
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Re: Virgin Media to raise broadband and phone prices in Feb 2015

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Originally Posted by qasdfdsaq View Post
It won't.
You're right.

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Old 16-03-2015, 09:41   #340
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Re: Virgin Media to raise broadband and phone prices in Feb 2015

I've only just noticed my price increase and received no letter stating this. Also arranged a new price in Dec and they didnt mention the price increase.

Just rang them up about it now and said they won't lower it back down to the price agreed in Dec.

Price increase plus a crappy connection in the Evening are seriously making me think twice about staying with VM now. Although they said I cant leave until Dec.

Anything I can do about this??
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Old 16-03-2015, 11:11   #341
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Re: Virgin Media to raise broadband and phone prices in Feb 2015

Probably not, as I would think you missed the 30 day period for cancelling because of the increase.
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Old 16-03-2015, 12:52   #342
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Re: Virgin Media to raise broadband and phone prices in Feb 2015

The 30 day period starts from the day he is notified. If he can prove he has not been notified then the period cannot have been missed.
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Old 16-03-2015, 13:44   #343
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Re: Virgin Media to raise broadband and phone prices in Feb 2015

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Originally Posted by qasdfdsaq View Post
The 30 day period starts from the day he is notified. If he can prove he has not been notified then the period cannot have been missed.
All depends when the bill was produced - if it was anywhere up to the 13th (ish) of February, then legally it's outside any notification period.

If the bill was produced mid Feb onwards, then it could be argued that you are still within a final 30 days notification. How far you'd get with that argument is a different matter.
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Old 16-03-2015, 15:07   #344
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Re: Virgin Media to raise broadband and phone prices in Feb 2015

First bill date with increase was 3rd Feb. I don't get paper bills so checked them today to notice the increase.

How would I prove that I haven't been notified? They said they sent a letter in Oct and in Dec which I didnt receive. The guy on the phone in Dec also didnt mention about the increase when we arrange a new price.
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Old 16-03-2015, 17:41   #345
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Re: Virgin Media to raise broadband and phone prices in Feb 2015

If you've been billed on the 3rd Feb, then your notice ran out 30 days later. This part of the terms apply

http://store.virginmedia.com/the-leg...es.html#ending

J3

If you were not notified of these changes in advance, you must give notice of cancellation of the services affected to us and/or Virgin Media Payments (as applicable) within 30 days of receipt of your first bill following such increase in charges.
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